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Overnight Front Desk Jobs in Raleigh, NC (NOW HIRING)

Hyatt Place Raleigh-Durham Airport

Night Audit

Morrisville, NC · On-site

$14 - $18.75/hr

The Night Auditor is responsible for the preparation and disposition of all Night Audit work as well as all Front Desk duties during the overnight shift. This will include cash control, preparing and ...

Concord Hospitality

Night Audit Supervisor

Durham, NC · On-site

$13.50 - $18/hr

... front desk work; run trial balance to post rooms and close the day. • Generate accounts ... overnight shifts. • Commitment to guest satisfaction, safety, and operational excellence.

Concord Hospitality

Night Audit Supervisor

Durham, NC · On-site

$13.50 - $18/hr

... front desk work; run trial balance to post rooms and close the day. • Generate accounts ... overnight shifts. • Commitment to guest satisfaction, safety, and operational excellence.

Planet Fitness

Weekend Overnight Manager

Raleigh, NC · On-site

$14.50/hr

In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 ...

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Overnight Front Desk information

See Raleigh, NC salary details

$9

$16

$21

How much do overnight front desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for overnight front desk in Raleigh, NC is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What does an overnight front desk do?

An Overnight Front Desk employee is responsible for managing the front desk operations during nighttime hours, typically in hotels or similar establishments. Their duties often include checking in late-arriving guests, handling reservations, answering phones, addressing guest concerns, and maintaining security by monitoring entrances. They also ensure that administrative tasks are completed before the morning shift arrives. Strong communication skills and the ability to work independently are important for this role.

What are the key skills and qualifications needed to thrive as an overnight front desk employee, and why are they important?

To thrive as an Overnight Front Desk employee, you need strong customer service skills, attention to detail, and basic administrative abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and standard office equipment is typically required. Excellent communication, problem-solving, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure smooth operations, guest satisfaction, and effective handling of late-night challenges in hospitality settings.

What are some common challenges faced by overnight front desk staff, and how can they be managed effectively?

Overnight Front Desk staff often encounter unique challenges such as handling late-night guest requests, managing security concerns, and working with limited on-site support. Staying alert during quiet periods and efficiently addressing guest needs are crucial. Building strong communication skills and being familiar with emergency protocols help manage unexpected situations. Additionally, maintaining organization and preparing for the morning shift transition ensure a smooth operation.

What is the difference between Overnight Front Desk vs Night Auditor?

AspectOvernight Front DeskNight Auditor
Primary RoleHandling guest check-ins/outs, customer service, and front desk operations during overnight hoursPerforming front desk duties plus auditing financial transactions and balancing accounts
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; hospitality or accounting experience often preferred
Work EnvironmentHotel front desk, customer service settingHotel front desk with additional accounting responsibilities
Industry UsageCommon in hotels, motels, hospitalityCommon in hotels, especially larger properties with accounting needs

While both roles operate overnight at hotels, the Overnight Front Desk primarily focuses on guest services and front desk operations, whereas the Night Auditor combines guest services with financial auditing and account balancing. The Night Auditor's role includes accounting tasks, making it slightly more specialized in financial responsibilities.

What are the most commonly searched types of Front Desk jobs in Raleigh, NC?

The most popular types of Front Desk jobs in Raleigh, NC are:

What are popular job titles related to Overnight Front Desk jobs in Raleigh, NC?

For Overnight Front Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Front Desk jobs in Raleigh, NC look for?

The top searched job categories for Overnight Front Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Front Desk jobs?

Cities near Raleigh, NC with the most Overnight Front Desk job openings:

Overnight Front Desk jobs near you
Infographic showing various Overnight Front Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,796 per year, or $16.2 per hour.

Full-Time Guest Services Agent - Hyatt House Raleigh North Hills $16+

Concord Hospitality

Raleigh, NC • On-site

$14.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

13th of 109 rated hotels

Job description

The Front Desk Agent serves as the first and last impression of our hotel, providing exceptional guest service while handling front desk operations efficiently and professionally. This role is responsible for creating memorable experiences, resolving guest concerns, and ensuring every guest feels valued throughout their stay.
Essential Responsibilities
  • Greet guests with enthusiasm and provide outstanding customer service.
  • Complete guest check-ins, check-outs, and reservation transactions accurately.
  • Answer phone calls and respond to guest inquiries in a professional manner.
  • Handle cash, credit card transactions, and balancing procedures.
  • Assist guests with hotel information, local recommendations, and special requests.
  • Address guest concerns promptly and work toward satisfactory resolutions.
  • Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
  • Maintain accurate guest records and update information in the property management system.
  • Promote hotel amenities, services, and World of Hyatt membership opportunities.
  • Follow Hyatt standards, brand policies, and safety procedures.
Qualifications
  • Previous hospitality, customer service, or front desk experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and remain organized in a fast-paced environment.
  • Basic computer proficiency and ability to learn hotel management systems.
  • Professional appearance and positive attitude.
  • Availability to work flexible schedules, including weekends and holidays.
  • High school diploma or equivalent required.

Schedule Requirements
  • Flexible schedule required.
  • Must be available to work weekdays, weekends, holidays, and varying shifts, including mornings, evenings, and overnight shifts as needed.
  • Ability to work additional hours during high occupancy periods and special events.

Concord Hospitality Benefits (Full Time Associates only)
Full-time associates are eligible to participate in a comprehensive benefit package, which includes
  • Competitive wages
  • Medical/Dental/Vision plans insurance
  • Life insurance with Short Term and Long-Term disability options
  • 401k with Company Match
  • Tuition assistance
  • Discounted room rates at Concord managed hotels
  • Training & development and career advancement opportunities.

Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.
We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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