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Overnight Concierge Jobs in Silver Spring, MD (NOW HIRING)

Stratton Amenities

Front Desk Concierge

Washington, DC · On-site

$17 - $18/hr

Front Desk Associate Company Overview Stratton Amenities provides front desk concierge and ... Day, evening, and overnight shifts available * Full-time and part-time positions offered ...

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How much do overnight concierge jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for overnight concierge in Silver Spring, MD is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.90 per hour, depending on experience, location, and employer.

What is an overnight concierge?

An Overnight Concierge is responsible for assisting guests or residents during nighttime hours, ensuring security, comfort, and convenience. Duties often include monitoring entrances, responding to inquiries, handling emergencies, and coordinating with building management or hotel staff. This role requires strong communication skills, attention to detail, and the ability to remain alert throughout the night.

What are the key skills and qualifications needed to thrive as an overnight concierge?

To thrive as an Overnight Concierge, you need excellent customer service skills, attention to detail, and familiarity with hospitality operations or front desk procedures. Experience with property management systems (PMS), reservation software, and basic security protocols is often required. Exceptional communication, problem-solving abilities, and a calm, professional demeanor make someone stand out in this role. These skills are critical for ensuring guest satisfaction and maintaining smooth operations during overnight hours when independent decision-making is essential.

What are some common challenges faced by overnight concierges, and how can they be managed?

Overnight Concierges often encounter challenges such as handling guest emergencies, managing late check-ins or check-outs, and addressing unexpected maintenance issues with limited on-site support. The role may also involve balancing security responsibilities with providing attentive customer service to late-night guests. Effective time management, staying vigilant, and remaining resourceful under pressure are crucial for managing these situations smoothly. Many employers offer additional training and support to help Overnight Concierges build the skills needed to handle these unique overnight scenarios confidently and efficiently.

Do overnight concierges work overnight?

Yes, overnight concierges work during nighttime hours, typically from late evening to early morning. Their shift often includes tasks such as security, guest assistance, and monitoring the premises, requiring them to be alert and available throughout the overnight period.

What do you need to be an overnight concierge?

To be an overnight concierge, candidates typically need strong customer service skills, excellent communication abilities, and the ability to handle guest requests independently during late hours. Prior experience in hospitality or front desk roles, along with basic computer skills and a flexible schedule, are often required. Some positions may also require a high school diploma or equivalent.

What's the best overnight concierge job?

The best overnight concierge jobs are typically found in luxury hotels, resorts, or high-end residential buildings, where the role involves providing 24/7 customer service, security, and assistance to guests or residents. Successful candidates often need strong communication skills, problem-solving abilities, and familiarity with hotel management systems or security protocols. These positions usually require overnight shifts, which can offer higher pay or shift differentials compared to daytime roles.

What are the most commonly searched types of Concierge jobs in Silver Spring, MD?

The most popular types of Concierge jobs in Silver Spring, MD are:

What are popular job titles related to Overnight Concierge jobs in Silver Spring, MD?

For Overnight Concierge jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Overnight Concierge jobs in Silver Spring, MD look for?

The top searched job categories for Overnight Concierge jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Overnight Concierge jobs?

Cities near Silver Spring, MD with the most Overnight Concierge job openings:

Overnight Concierge jobs near you
Infographic showing various Overnight Concierge job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,036 per year, or $18.8 per hour.

Front Desk Concierge

Stratton Amenities

Washington, DC

$17 - $18/hr

Full-time, Part-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Front Desk Associate

Company Overview
Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times.



Position Summary

The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.


Key Responsibilities

  • Greet residents and guests promptly with a professional and welcoming demeanor

  • Manage building access, visitor logs, and resident notifications

  • Answer and direct incoming calls in a clear and courteous manner

  • Accept and log packages, deliveries, and service requests accurately

  • Maintain a clean, organized, and controlled front desk area

  • Monitor lobby activity and report any concerns or incidents appropriately

  • Follow property-specific procedures and Stratton service standards at all times

  • Coordinate with property management and on-site staff as needed

Qualifications

  • Prior front desk, concierge, hospitality, or customer service experience preferred

  • Strong communication and interpersonal skills

  • Professional appearance and demeanor

  • Reliable, punctual, and detail-oriented

  • Comfortable using computers, phones, and basic systems

  • Ability to remain composed and attentive throughout the shift

Schedule

  • Flexible scheduling based on property needs

  • Day, evening, and overnight shifts available

  • Full-time and part-time positions offered

Compensation

  • Competitive hourly pay based on experience and schedule

  • Opportunities for growth into lead or full-time site roles

Work Environment

  • Indoor, customer-facing role within a residential community

  • Requires standing, walking, and maintaining an active lobby presence



    Pay range: $17–$18 per hour
    Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.

Stratton Amenities is an equal opportunity employer.

What Stratton Amenities employees say

Hours and flexibility

Workplace

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