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Outside Customer Service Jobs (NOW HIRING)

Construction Resources

Outside Sales Associate

Norcross, GA · On-site

$56.30K - $72.70K/yr

Conduct sales presentation of products and services to customers * Develop and maintain ... Outside Customer Service Essential Functions & Responsibilities * Work with national account ...

Construction Resources

Outside Sales Associate

Decatur, GA · On-site

$58.60K - $75.70K/yr

Conduct sales presentation of products and services to customers * Develop and maintain ... Outside Customer Service Essential Functions & Responsibilities * Work with national account ...

Mativ

Customer Service Representative

Woodville, WI · On-site

$15.50 - $21/hr

Maintains a professional attitude and appearance when interacting with outside customers, service personnel and vendors * Reflect a positive can-do attitude about people, company policies and ...

Mativ

Customer Service Representative

Woodville, WI

$15.50 - $21/hr

Maintains a professional attitude and appearance when interacting with outside customers, service personnel and vendors * Reflect a positive can-do attitude about people, company policies and ...

Green Acres Lawn Care

Outside Sales CSR

Belvidere, IL · On-site

Your experience, customer service, work ethic and ability to take on new tasks will determine your ... This position requires time spent in and outside of the office. * Type and send sales letters ...

Green Acres Lawn Care

Outside Sales CSR

Belvidere, IL · On-site

Your experience, customer service, work ethic and ability to take on new tasks will determine your ... This position requires time spent in and outside of the office. * Type and send sales letters ...

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How much do outside customer service jobs pay per year?

As of May 31, 2026, the average yearly pay for outside customer service in the United States is $78,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outside Customer Service Representative, and why are they important?

To thrive as an Outside Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, mobile communication tools, and sometimes a valid driver's license are typically required. Excellent communication, adaptability, and a proactive approach help you build rapport with clients and resolve issues efficiently in the field. These skills are crucial for delivering exceptional service, retaining customers, and representing the company positively during face-to-face interactions.

What are some typical challenges faced by Outside Customer Service representatives, and how can they be managed?

Outside Customer Service representatives often encounter challenges such as navigating unpredictable weather, managing a dynamic schedule, and addressing customer concerns on-site. Adapting to changing environments and maintaining effective communication with both customers and the internal team are essential. Building strong organizational skills, staying proactive in problem-solving, and using mobile technology to coordinate tasks can help manage these challenges effectively while delivering excellent service.

What is an Outside Customer Service representative?

An Outside Customer Service representative is a professional who interacts with customers outside of a traditional office or store setting, often visiting clients at their locations to provide support, resolve issues, and maintain strong relationships. Their responsibilities typically include addressing customer concerns, ensuring satisfaction with products or services, and sometimes managing accounts or sales. This role often requires travel, strong communication skills, and the ability to work independently. By building rapport with clients face-to-face, they help companies retain customers and grow their business.

What is the difference between Outside Customer Service vs Inside Customer Service?

AspectOutside Customer ServiceInside Customer Service
Work EnvironmentField locations, client sites, on-site visitsOffice, call center, or retail store
Customer InteractionFace-to-face, in-personPhone, email, or online chat
Required SkillsCommunication, problem-solving, mobilityCommunication, technical knowledge, multitasking
CertificationsOften similar, e.g., customer service or industry-specific certificationsSimilar certifications, depending on industry

Outside Customer Service involves direct, face-to-face interactions at client locations or field sites, requiring mobility and in-person communication skills. Inside Customer Service typically occurs within an office or call center, focusing on remote communication channels. Both roles demand strong customer service skills and often similar certifications, but differ mainly in work environment and interaction style.

More about Outside Customer Service jobs
What job categories do people searching Outside Customer Service jobs look for? The top searched job categories for Outside Customer Service jobs are:
Outside Customer Service jobs near you
Infographic showing various Outside Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 4% Part Time, and 4% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $78,042 per year, or $37.5 per hour.

Outside Customer Service Representative

Diamond K Services Inc.

Fairfax, VA

$600 - $900/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Free uniforms
  • Training & development
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Vision insurance

Job Summary: Outside Customer Service Representative is responsible for window cleaning for our commercial and residential customers . This position is the prime contact at a location for staff and customer. Responsible for completing the window cleaning, customer engagement and customer satisfaction.
PAY:$600-$900+/week
Other Qualifications:
  • Ability to prioritize and organize the work
  • Able to demonstrate importance of safety in the workplace, set and follow safety standards, and report unsafe conditions to appropriate Supervisor.
  • Satisfactory personal appearance and hygiene within company guidelines
  • Demonstrated ability to maintain equipment in a clean, safe and operable condition
  • Ability to operate and use equipment
  • Valid drivers license
  • Reliable transportation
  • Liability car insurance
  • Ability to read a street guide and follow directions
  • Provide excellent customer service
  • Write legibly and speak clearly
  • Able to count money and make change
  • Self motivated and able to work alone
Physical Requirements:
  • Able to stand on feet for long periods of time
  • Able to lift up to 60 lbs.
  • Able to do repetitive motion with hands, wrist and arms
  • Able to work with arms above head
  • Able to bend and squat to ground level
  • Able to work in temperatures ranging from 0 to 110 degree
  • Able to assemble, lift and climb ladders up to 30 feet
FISH offers:
  • Paid training, no experience necessary
  • No nights or weekends
  • Flexible hours
  • Full or Part time available year-round
  • Tips and additional commission opportunities
  • Inside and outside work
  • Equipment and uniforms furnished
Benefits
  • Paid Time Off (PTO)
  • 401K with matching
  • Health Insurance (Health, Dental, Vision)