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Outside Customer Service Jobs (NOW HIRING)

Green Acres Lawn Care

Outside Sales CSR

Belvidere, IL · On-site

Your experience, customer service, work ethic and ability to take on new tasks will determine your ... This position requires time spent in and outside of the office. * Type and send sales letters ...

Construction Resources

Outside Sales Associate

Tampa, FL · On-site

$56K - $73K/yr

Key Responsibilities Outside Customer Service Essential Functions & Responsibilities * Work with national account manager to address field issues to provide final solutions * Help communicate job ...

Everflow Supplies LLC

Customer Service

Arlington, TX · On-site

$50K - $55K/yr

Customer Service Reports To: Customer Service Manager Position Overview: We are seeking a detail ... Support inside and outside sales teams by preparing quotes and coordinating customer follow-ups.

Kelly Services

Customer Service

Billings, MT · On-site

$20 - $22/hr

Customer Service / Quote and Order Entry Client Account Coordinator (Contract-to-Hire) Location ... Prepare quotes and assist outside sales with product sourcing * Maintain customer order status and ...

Jason Young

Customer Service

Bay Minette, AL · On-site

$16 - $21.75/hr

Customer Service Jason Young - State Farm Agency, located in Bay Minette, AL is currently looking ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

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Outside Customer Service information

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$30K

$78K

$165.5K

How much do outside customer service jobs pay per year?

As of Aug 6, 2026, the average yearly pay for outside customer service in the United States is $78,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an outside customer service representative?

To thrive as an Outside Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, mobile communication tools, and sometimes a valid driver's license are typically required. Excellent communication, adaptability, and a proactive approach help you build rapport with clients and resolve issues efficiently in the field. These skills are crucial for delivering exceptional service, retaining customers, and representing the company positively during face-to-face interactions.

What is an outside customer service representative?

An Outside Customer Service representative is a professional who interacts with customers outside of a traditional office or store setting, often visiting clients at their locations to provide support, resolve issues, and maintain strong relationships. Their responsibilities typically include addressing customer concerns, ensuring satisfaction with products or services, and sometimes managing accounts or sales. This role often requires travel, strong communication skills, and the ability to work independently. By building rapport with clients face-to-face, they help companies retain customers and grow their business.

What are some typical challenges faced by outside customer service representatives, and how can they be managed?

Outside Customer Service representatives often encounter challenges such as navigating unpredictable weather, managing a dynamic schedule, and addressing customer concerns on-site. Adapting to changing environments and maintaining effective communication with both customers and the internal team are essential. Building strong organizational skills, staying proactive in problem-solving, and using mobile technology to coordinate tasks can help manage these challenges effectively while delivering excellent service.

What is the difference between Outside Customer Service vs Inside Customer Service?

AspectOutside Customer ServiceInside Customer Service
Work EnvironmentField locations, client sites, on-site visitsOffice, call center, or retail store
Customer InteractionFace-to-face, in-personPhone, email, or online chat
Required SkillsCommunication, problem-solving, mobilityCommunication, technical knowledge, multitasking
CertificationsOften similar, e.g., customer service or industry-specific certificationsSimilar certifications, depending on industry

Outside Customer Service involves direct, face-to-face interactions at client locations or field sites, requiring mobility and in-person communication skills. Inside Customer Service typically occurs within an office or call center, focusing on remote communication channels. Both roles demand strong customer service skills and often similar certifications, but differ mainly in work environment and interaction style.

More about Outside Customer Service jobs
What job categories do people searching Outside Customer Service jobs look for? The top searched job categories for Outside Customer Service jobs are:
Outside Customer Service jobs near you
Infographic showing various Outside Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $78,042 per year, or $37.5 per hour.

Outside Sales CSR

Green Acres Lawn Care

Belvidere, IL • On-site

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

Green Acres Lawn Care is a fast growing lawn care, enhancement, and pest control company serving Belvidere, Rockford, and the surrounding area. We have been in business for 20 years, serving over 3000 clients.
At Green Acres Lawn Care & Landscaping, we select high-quality people who LOVE the outdoors and take great pride in quality workmanship. Our company is growing by 100's of new clients per year. There is a lot of opportunity to move up if you learn new skills, provide great quality and work hard.
This is a full time all year round position.
Benefits:
  • Company matched 401K
  • Paid holidays
  • Paid vacation
  • Supportive and friendly environment - we want you to be successful!
  • Great company culture - our employees almost never quit!
  • We will put you through any kind of training you want to help you grow your knowledge and advance within the company.
  • Your experience, customer service, work ethic and ability to take on new tasks will determine your pay.

Responsibilities:
  • You will often be the first point of contact for potential clients, and you must be able to provide support to existing clients. You must be comfortable answering the phone, emailing, and interacting with clients in person. This position requires time spent in and outside of the office.
  • Type and send sales letters through both email and mail
  • Follow up on estimates and close sales leads
  • Measure properties using online tools as well as measuring wheels
  • Writing detailed proposals
  • Ensure details of jobs sold and/or any customer concerns are clearly communicated to the team
  • Document details of all client interactions
  • Process invoices and payments

Requirements:
  • Must be organized
  • Basic computer knowledge required
  • Must be familiar with email, and able to quickly learn other programs including our CRM and Google Products

To learn more about Green Acres Lawn Care, click here: https://greenacresgroup.net/now-hiring/
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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