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Outside Customer Service Jobs (NOW HIRING)

StaffMyAgency LLC

Customer Service

Boca Raton, FL · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

StaffMyAgency LLC

Customer Service

Long Beach, WA · On-site

$17 - $20/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

StaffMyAgency LLC

Customer Service

Fayetteville, GA

$14 - $19/hr

Customer Service and/or Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred * Excellent communication skills - written, verbal and ...

StaffMyAgency LLC

Customer Service

Constantine, MI · On-site

$35K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

StaffMyAgency LLC

Customer Service

Salisbury, MD · On-site

$30K - $40K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

StaffMyAgency LLC

Customer Service

Nashville, TN · On-site

$45K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

StaffMyAgency LLC

Customer Service

Maple Grove, MN · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

Acloché LLC

Customer Service

Lewis Center, OH

$19/hr

... think outside of the box. Someone who is reliable and professional and enjoys a casual, family ... Other customer service projects Qualifications: • High School Diploma/GED required • Self ...

StaffMyAgency LLC

Customer Service

Easton, PA · On-site

$30K - $46K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

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Outside Customer Service information

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$78K

$165.5K

How much do outside customer service jobs pay per year?

As of May 31, 2026, the average yearly pay for outside customer service in the United States is $78,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $90,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outside Customer Service Representative, and why are they important?

To thrive as an Outside Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, mobile communication tools, and sometimes a valid driver's license are typically required. Excellent communication, adaptability, and a proactive approach help you build rapport with clients and resolve issues efficiently in the field. These skills are crucial for delivering exceptional service, retaining customers, and representing the company positively during face-to-face interactions.

What are some typical challenges faced by Outside Customer Service representatives, and how can they be managed?

Outside Customer Service representatives often encounter challenges such as navigating unpredictable weather, managing a dynamic schedule, and addressing customer concerns on-site. Adapting to changing environments and maintaining effective communication with both customers and the internal team are essential. Building strong organizational skills, staying proactive in problem-solving, and using mobile technology to coordinate tasks can help manage these challenges effectively while delivering excellent service.

What is an Outside Customer Service representative?

An Outside Customer Service representative is a professional who interacts with customers outside of a traditional office or store setting, often visiting clients at their locations to provide support, resolve issues, and maintain strong relationships. Their responsibilities typically include addressing customer concerns, ensuring satisfaction with products or services, and sometimes managing accounts or sales. This role often requires travel, strong communication skills, and the ability to work independently. By building rapport with clients face-to-face, they help companies retain customers and grow their business.

What is the difference between Outside Customer Service vs Inside Customer Service?

AspectOutside Customer ServiceInside Customer Service
Work EnvironmentField locations, client sites, on-site visitsOffice, call center, or retail store
Customer InteractionFace-to-face, in-personPhone, email, or online chat
Required SkillsCommunication, problem-solving, mobilityCommunication, technical knowledge, multitasking
CertificationsOften similar, e.g., customer service or industry-specific certificationsSimilar certifications, depending on industry

Outside Customer Service involves direct, face-to-face interactions at client locations or field sites, requiring mobility and in-person communication skills. Inside Customer Service typically occurs within an office or call center, focusing on remote communication channels. Both roles demand strong customer service skills and often similar certifications, but differ mainly in work environment and interaction style.

More about Outside Customer Service jobs
What job categories do people searching Outside Customer Service jobs look for? The top searched job categories for Outside Customer Service jobs are:
Outside Customer Service jobs near you
Infographic showing various Outside Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 4% Part Time, and 4% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $78,042 per year, or $37.5 per hour.

Customer Service

Greg Hoover State Farm Agency

Constantine, MI

$15.50 - $21/hr

Full-time

Posted 22 days ago

Job description

State Farm Agency, located in Constantine, MI is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Service for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:
  • Answer phones and greet clients
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options

You will receive:
  • Salary plus Commission/Bonus
  • Paid Time Off (vacation and personal/sick days)
  • Health Insurance Plan
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.