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Outreach Representative Jobs (NOW HIRING)

Verizon

Verizon Outreach Representative

Stoneham, MA

$20/hr

Immediate Opportunity for a Highly Skilled Outreach Representative Are you looking for a fun and dynamic work environment where your enthusiasm and communication skills can truly shine? Do you want ...

Verizon

Verizon Outreach Representative

Beverly, MA

$20/hr

Immediate Opportunity for a Highly Skilled Outreach Representative Are you looking for a fun and dynamic work environment where your enthusiasm and communication skills can truly shine? Do you want ...

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Outreach Representative information

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$27.5K

$46.7K

$69.5K

How much do outreach representative jobs pay per year?

As of Jul 17, 2026, the average yearly pay for outreach representative in the United States is $46,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $50,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outreach Representative, and why are they important?

To thrive as an Outreach Representative, you need strong communication, public relations, and organizational skills, often supported by a background in marketing, communications, or a related field. Familiarity with CRM software, email marketing platforms, and data tracking tools is typically required. Excellent interpersonal skills, cultural sensitivity, and the ability to build rapport are crucial soft skills in this role. These competencies are vital for effectively engaging target audiences, fostering community partnerships, and achieving outreach goals.

What is an outreach representative?

An outreach representative is a professional who builds relationships and promotes an organization, service, or product through community engagement, communication, and outreach strategies. They often work with the public, use communication skills, and may utilize tools like social media or email to connect with target audiences.

What are Outreach Representatives?

Outreach Representatives are professionals who act as liaisons between organizations and the community. Their main role is to promote programs, services, or products, build relationships, and increase public awareness. They engage with individuals or groups through events, presentations, and direct communication, often representing nonprofits, educational institutions, or businesses. Outreach Representatives help ensure that information reaches target audiences and often gather feedback to improve outreach efforts.

Is outreach work a good career path?

Outreach representative roles involve building relationships, communicating effectively, and promoting organizations or causes. The career can offer opportunities for skill development, networking, and advancement, especially in non-profit, government, or corporate sectors. Success often depends on interpersonal skills, persistence, and understanding of the target audience.

What jobs pay 4000 a week without a degree?

An Outreach Representative can earn $4,000 or more weekly through commissions and performance-based pay, especially in sales or marketing roles that require strong communication skills and self-motivation. High earnings often depend on experience, network, and the ability to generate leads or close deals, with some roles involving remote work or flexible schedules.

What are some common challenges Outreach Representatives face when engaging with new communities or organizations?

Outreach Representatives often encounter challenges such as building trust with new contacts, adapting communication strategies to diverse audiences, and overcoming initial skepticism about their organization’s mission. It’s important to be persistent, culturally sensitive, and well-prepared with information that addresses the unique needs and concerns of each community or organization. Effective Outreach Representatives also regularly seek feedback and collaborate closely with internal teams to ensure their messaging remains relevant and impactful.

What skills do you need to be an outreach worker?

An outreach representative needs strong communication and interpersonal skills to engage with diverse communities effectively. They should be organized, adaptable, and often have knowledge of the target population's needs, with proficiency in record-keeping and sometimes basic computer skills. Cultural sensitivity and the ability to work independently or as part of a team are also important.
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Outreach Representative jobs near you
Infographic showing various Outreach Representative job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $46,726 per year, or $22.5 per hour.
Outreach Representative

Outreach Representative

Boca Recovery Center

Bloomington, IN

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Job Title: Outreach Representative

Location: On site
Department: Outreach
Reports To: Kaity Navarro, National Director of Strategic Development
Employment Type: Full-Time

About Us

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Job Summary

The Outreach Representative serves a critical role in connecting the Outreach Department, Call Center, and Admissions teams to streamline referral management, stepdown planning, and aftercare coordination. This individual ensures the efficient handling of both inbound and outbound referrals while supporting client outcomes and maintaining strong external partnerships.

This role is ideal for a results-driven professional with experience in business development, partnership management, or admissions within behavioral healthcare.

Key Responsibilities

Inbound Referral Management

  • Oversee the proper handling of inbound referrals by the Call Center, including after-hours coverage when needed.
  • Ensure compliance with intake protocols by working closely with the Director and Assistant Director of Admissions.
  • Engage directly with referred clients when necessary to support their entry into treatment.

Outbound Referral Coordination

  • Collaborate with Outreach Directors and the Call Center to manage outbound referrals when Boca Recovery Center cannot admit a patient (e.g., insurance or capacity limitations).
  • Act as liaison for referred patients and external partners to ensure appropriate placements.

Aftercare & Stepdown Planning

  • Track and manage patient stepdowns from detox and residential programs to lower levels of care.
  • Coordinate with facility teams to ensure timely transitions and documentation in Salesforce.

Reporting & Data Management

  • Generate reports in Salesforce on referral activity and performance trends.
  • Maintain high standards of data integrity (within 2% margin of error).
  • Deliver timely updates to Outreach and Strategic Development leadership.

Communication & Issue Resolution

  • Identify trends, address pipeline issues, and collaborate cross-functionally to resolve bottlenecks.
  • Keep leadership informed of partner health, process gaps, and referral outcomes.

Key Performance Expectations

  • Refer-Out to Referral Admit Conversion Rate: Minimum 20% monthly.
  • Reporting Accuracy: Timely and precise reports that support strategic goals.
  • CRM Data Accuracy: Salesforce data must be consistently accurate and up to date for reporting.

Requirements

Education

  • High School Diploma or GED required; Associate's Degree preferred.
  • Professional experience may substitute for formal education.

Experience

  • Background in business development, outreach, admissions, or referral management in behavioral healthcare.
  • Strong understanding of addiction treatment and the full continuum of care.
  • Hands-on experience with Salesforce or other CRMs for tracking and documentation.

Skills & Knowledge

  • Knowledge of addiction, treatment protocols, and industry referral networks.
  • Excellent communication and interpersonal skills.
  • Highly organized with a proactive and problem-solving mindset.
  • Proficient in Microsoft Office and EMR systems.
Work Environment & Physical Demands
  • Setting: 80-90% indoors in a temperature-controlled environment.
  • Physical Activity: Sitting, standing, walking, reaching, occasional lifting (up to 50 lbs).
  • Mental Stress: Medium to high stress with frequent collaboration.
  • Standard Precautions: Category III - no routine exposure to blood or bodily fluids.
  • Workplace Risk: Low potential for workplace violence.
  • Screening Requirements: Local background check.

Benefits

Why Join Us?

At Boca Recovery Center, we pride ourselves on building strong community relationships and delivering best-in-class care. As an Outreach Representative, you'll play a vital role in bridging care and connection-supporting our mission to help individuals recover with dignity and respect.

Boca Recovery Center offers a comprehensive benefits package, including:

  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Continuing Education & Professional Development Opportunities

Boca Recovery Center is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

Apply