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Outreach Manager Jobs in Silver Spring, MD (NOW HIRING)

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

Fedcap

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

Easterseals

Outreach Specialist

Washington, DC

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress. * Facilitate ...

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All JobsOutreach JobsOutreach Manager JobsOutreach Manager Jobs in Silver Spring, MD

Outreach Manager information

See Silver Spring, MD salary details

$31K

$88.6K

$130.8K

How much do outreach manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for outreach manager in Silver Spring, MD is $88,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $130,300.00 per year, depending on experience, location, and employer.

What does an outreach manager do?

An Outreach Manager is responsible for building and maintaining relationships between an organization and its target audiences, such as community groups, businesses, or the public. They develop and implement outreach strategies to promote the organization's mission, services, or products. This role often involves organizing events, managing partnerships, and increasing public awareness. Outreach Managers also collect feedback and measure the impact of outreach activities to continuously improve engagement efforts.

What are the key skills and qualifications needed to thrive as an outreach manager?

To thrive as an Outreach Manager, you need strong project management, communication, and relationship-building skills, often supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, data analytics tools, and digital marketing platforms is typically required. Exceptional interpersonal skills, adaptability, and the ability to motivate and lead diverse teams make someone stand out in this position. These skills ensure effective engagement with target audiences, successful program execution, and measurable organizational impact.

How does an outreach manager typically collaborate with other departments to achieve organizational goals?

Outreach Managers work closely with various departments, such as marketing, communications, and program teams, to coordinate campaigns and ensure consistent messaging. They often serve as a bridge between external partners and internal stakeholders, facilitating information sharing and joint initiatives. Regular meetings and collaborative planning sessions are common, helping to align outreach strategies with broader organizational objectives. This cross-functional collaboration not only enhances the effectiveness of outreach efforts but also provides exposure to different facets of the organization, supporting professional growth.

What is the difference between Outreach Manager vs Community Outreach Coordinator?

AspectOutreach ManagerCommunity Outreach Coordinator
Primary RoleOversees outreach strategies, manages teams, and develops partnershipsExecutes community engagement activities and builds local relationships
Required SkillsLeadership, strategic planning, communicationCommunication, event planning, community engagement
Work EnvironmentOffice-based with field visits, managerial settingCommunity centers, events, local organizations
Common EmployersNonprofits, government agencies, corporationsNonprofits, educational institutions, local government

While both roles focus on outreach, the Outreach Manager typically leads outreach initiatives and manages teams, whereas the Community Outreach Coordinator focuses on executing community engagement activities at a local level. The Outreach Manager has a broader strategic scope, often overseeing multiple projects, while the Coordinator handles day-to-day community interactions.

Is outreach work a good career path?

Outreach management is a viable career that involves building relationships, communication skills, and strategic planning. It often requires experience in public relations, social media, or community engagement, and can lead to roles in nonprofit, corporate, or government sectors. The field offers opportunities for growth and impact, with varying schedules depending on the organization.

What is the role of an outreach manager?

An outreach manager is responsible for building and maintaining relationships with external partners, communities, or stakeholders to promote an organization’s goals or initiatives. They develop strategies for outreach campaigns, coordinate communication efforts, and often use tools like social media or CRM systems to track engagement and results.

What are the most commonly searched types of Outreach jobs in Silver Spring, MD?

The most popular types of Outreach jobs in Silver Spring, MD are:

What job categories do people searching Outreach Manager jobs in Silver Spring, MD look for?

The top searched job categories for Outreach Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Outreach Manager jobs?

Cities near Silver Spring, MD with the most Outreach Manager job openings:

Outreach Manager jobs near you
Infographic showing various Outreach Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $88,591 per year, or $42.6 per hour.

Outreach Specialist

The Fedcap Group

Washington, DC • On-site

$45K/yr

Full-time

Re-posted 14 days ago

Job description

Position Summary:

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program. Serving as the first line of contact for TANF recipients referred by the District of Columbia's Department of Human Services (DHS), the Outreach Specialist is responsible for initiating, maintaining, and restoring contact with customers who have not yet engaged or who have disengaged from required services.

What You'll Do 

Engagement & Outreach

  • Serve as the primary point of contact for a caseload of approximately 30-100 unengaged or disengaged TANF recipients; initiate daily outreach efforts within 24 hours of missed appointments using a combination of phone, email, letters, and home visits.
  • Conduct re-engagement efforts for customers who have disengaged from Fedcap or external provider services, documenting all activity in the Fedcap Cares system with 100% accuracy and timeliness.
  • Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress.
  • Facilitate ongoing communication with customers to promote the value of work and participation in assigned activities, while emphasizing personal accountability, ownership, and urgency.

Barrier Resolution & Participant Support

  • Identify barriers that impede participation (e.g., transportation, housing instability, mental health, childcare, or scheduling conflicts); escalate to Case Managers and internal supports as needed.
  • Build trusted relationships with assigned customers, using motivational interviewing and trauma-informed practices to foster re-engagement.
  • Track participant progress throughout initial program engagement and into the first year of employment, providing follow-up support and encouragement to drive sustained success.

Orientation & Group Facilitation

  • Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules.
  • Facilitate or co-lead monthly peer group sessions, trainings, or enrichment activities, such as Nurturing Parent, Parent Cafe, or workforce readiness discussions.
  • Provide instruction and coaching to customers on required participation hours, timesheet documentation, and activity compliance to support achievement of the 80% Work Participation Rate (WPR).

Data & Performance Management

  • Consistently meet or exceed performance goals, including outreach contact rates, re-engagement success, attendance at orientations, and compliance support milestones.
  • Maintain accurate and timely documentation of all outreach, attendance, and milestones in Fedcap Cares and related tracking systems.
  • Contribute to data collection and reporting on outreach activity, customer engagement trends, and outcome achievement; support monthly and quarterly performance reviews as needed.

Professional Development & Collaboration

  • Participate in regular team meetings, peer learning sessions, and professional development trainings.
  • Collaborate with Case Managers, Supervisors, and other program staff to ensure coordinated and consistent service delivery across all touchpoints.
  • Adhere to all program policies, procedures, and performance standards.

You're a great fit for this role if you have: 

  • A minimum of two (2) years of post-secondary education at an accredited college or university 
  • Two (2) years of experience undertaking outreach activities;
  • Valid driver's license, valid insurance and reliable transportation required. And/or work experience determined to be acceptable to the agency.

Compensation

  • $21.64 per hour/$45k annually

 

Equal Opportunity Employer

Mission:  Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.
Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.
Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.
Fedcap, Inc. launched as part of The Fedcap Group in 2018.
Website:  https://fedcapinc.org/

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