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Outbound Sales Rep Jobs in Ohio (NOW HIRING)

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Outbound Sales Rep information

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How much do outbound sales rep jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for outbound sales rep in Ohio is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.73 per hour, depending on experience, location, and employer.

What is an outbound sales rep?

Outbound sales reps are professionals responsible for proactively reaching out to potential customers to generate new business opportunities. They typically use phone calls, emails, and other communication methods to contact leads, introduce products or services, and persuade prospects to make a purchase or set up a meeting. Unlike inbound sales reps, who respond to incoming inquiries, outbound sales reps initiate contact and drive the sales process from the beginning. Their role often involves researching prospects, qualifying leads, and consistently meeting or exceeding sales targets.

What are the key skills and qualifications needed to thrive as an outbound sales rep?

To thrive as an Outbound Sales Rep, you need strong communication skills, resilience, and a proven ability to generate leads, often supported by a background in sales or a related field. Familiarity with CRM software, cold-calling tools, and sales automation systems is typically required. Exceptional persuasion, active listening, and relationship-building skills help you stand out in this role. These abilities are crucial for consistently meeting sales targets and building lasting customer relationships in a competitive environment.

How does an outbound sales rep typically collaborate with marketing and customer success teams?

Outbound Sales Reps work closely with marketing to align outreach strategies, share customer feedback, and refine target lists based on campaign performance. They also coordinate with customer success teams to ensure a smooth handoff of new clients and to understand ongoing customer needs. This collaboration helps maximize lead quality, improve conversion rates, and deliver a seamless customer experience throughout the sales cycle.

What is the difference between Outbound Sales Rep vs Inside Sales Representative?

AspectOutbound Sales RepInside Sales Representative
Primary FocusProactively reaching out to potential clientsManaging inbound inquiries and nurturing leads
Work EnvironmentTypically outside the office, visiting clients or making callsPrimarily office-based, using phone and online communication
Required SkillsStrong communication, cold calling, persuasionCustomer service, relationship management, product knowledge
Common Industry UsageSales, telecommunications, softwareSoftware, technology, B2B services

While both roles involve sales activities, Outbound Sales Reps focus on actively reaching out to prospects, often through cold calls, whereas Inside Sales Representatives handle inbound inquiries and nurture existing leads. Understanding these differences helps in choosing the right career path or job search focus.

Is outbound sales a good job?

Outbound sales is a sales role where representatives proactively contact potential customers to generate leads and close deals. It often involves strong communication skills, persistence, and the use of customer relationship management (CRM) tools. The job can offer commission-based earnings and opportunities for career advancement but may also involve rejection and high performance targets.
Infographic showing various Outbound Sales Rep job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $45,156 per year, or $21.7 per hour.

Call Center Agent / Inside Sales

Great Day Improvements: A Family of Brands

Twinsburg, OH • Remote

$17 - $18/hr

Full-time

Re-posted 10 days ago


Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

48th of 55 rated home improvement suppliers and fitters


Job description

Overview

Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center)

Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.

We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.

What We Offer

  • Competitive base pay + performance-based incentives.
  • Comprehensive paid training to build product and sales expertise.
  • Opportunities for career growth within the Great Day Improvements family of brands.
  • A supportive, collaborative work culture that values customer experience and performance.

Schedule / Shifts Available:

Morning Shift

  • Monday - Friday:

    • 8:30 AM - 5:00 PM (On-Site)

  • Weekend Rotations (Remote)

Evening Shift

  • Monday - Thursday:

    • 1:00 PM - 9:30 PM (Remote)

  • Friday
    • 11:30 AM - 8:00 PM (Remote)
  • Weekend Rotations (Remote)

Pay Rate - $17.00 - $18.00/hr PLUS Bonus Opportunities! 

Location: Bedford Heights, OH (On-site)

Responsibilities
  • Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
  • Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
  • Achieve individual sales and customer experience performance targets, contributing to overall team success.
  • Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
  • Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
  • Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
  • Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
  • Work flexible shifts, including evenings and weekends, based on business needs.
Qualifications
  • 1-2 years of call center or customer service experience, preferably in the home improvement or related industry.
  • Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
  • Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
  • Comfortable working toward sales goals in a performance-driven environment.
  • Good organizational skills, with the ability to multi-task and manage time effectively.
  • Dependable and punctual, with a strong commitment to delivering an excellent customer experience.

**Seeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**

GDI is an Equal Employment Opportunity Employer

#INDGDICCA

Employment Type: FULL_TIME

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