ZipRecruiter

Log In

1

Ticket Appointment Setter Jobs in Ohio (NOW HIRING)

All JobsTicket Appointment Setter JobsTicket Appointment Setter Jobs in Ohio

Ticket Appointment Setter information

What is a ticket appointment setter?

Ticket Appointment Setters are professionals responsible for contacting potential clients or customers to schedule appointments related to ticket sales or event attendance. They often work for companies organizing events, concerts, or seminars, ensuring that interested parties are properly informed and appointments are set for further discussions or purchases. Their role includes making outbound calls, answering inquiries, and managing appointment calendars to maximize attendance and sales opportunities. Strong communication and organizational skills are essential for success in this position.

What does a ticket appointment setter do?

A typical day for a Ticket Appointment Setter involves making outbound calls or responding to inbound inquiries to schedule appointments for clients with the appropriate sales representatives. They often use customer relationship management (CRM) software to track interactions and ensure follow-ups are timely. Collaboration with sales teams is crucial, as appointment setters need to understand the priorities of sales staff and relay relevant customer information to ensure a smooth handoff. The role requires strong communication skills, attention to detail, and the ability to manage multiple schedules efficiently.

What are the key skills and qualifications needed to thrive as a ticket appointment setter?

To thrive as a Ticket Appointment Setter, you need strong communication skills, attention to detail, and experience in customer service or sales support roles. Familiarity with CRM software, appointment scheduling tools, and basic office applications is often required. Exceptional listening skills, resilience, and a positive attitude help you build rapport with clients and handle rejection effectively. These skills ensure efficient scheduling, high customer satisfaction, and increased conversion rates for the organization.

What is the difference between Ticket Appointment Setter vs Customer Service Representative?

AspectTicket Appointment SetterCustomer Service Representative
Primary RoleScheduling appointments and managing ticket bookingsAssisting customers with inquiries, complaints, and support
Required SkillsCommunication, organization, scheduling softwareCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, online platforms, appointment systemsCall centers, retail, service industries
Common CertificationsNone typically required, but scheduling software proficiency

While both roles involve communication and customer interaction, Ticket Appointment Setters focus on scheduling and managing appointments, whereas Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps employers and job seekers find the right fit for their skills and career goals.

How much money can a ticket appointment setter make?

A ticket appointment setter's earnings typically include an hourly wage or salary, often ranging from $10 to $20 per hour, with some positions offering commissions or bonuses based on performance. Total income can vary depending on experience, location, and the company's pay structure, with experienced setters earning higher overall compensation.

What qualifications do I need to be a Ticket Appointment Setter?

To be a Ticket Appointment Setter, candidates typically need strong communication and customer service skills, proficiency with phone and computer systems, and the ability to manage schedules and appointments efficiently. A high school diploma or equivalent is usually required, and experience in sales or customer support can be beneficial.

What are popular job titles related to Ticket Appointment Setter jobs in Ohio?

For Ticket Appointment Setter jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ticket Appointment Setter jobs in Ohio look for?

The top searched job categories for Ticket Appointment Setter jobs in Ohio are:

What cities in Ohio are hiring for Ticket Appointment Setter jobs?

Cities in Ohio with the most Ticket Appointment Setter job openings:

Ticket Appointment Setter jobs near you

Sales Development Representative (SDR)

Results Driven LLC

Hilliard, OH • On-site

$75K - $110K/yr

Full-time

Re-posted 7 days ago

Job description

3455 Mill Run Drive. Hilliard, Ohio 43026 Suite 300

www.resultsdrivenrei.com


Sales Development Representative (SDR) Job Description


Department: Sales
Reports To: Sales Leadership
Employment Type: Full-Time
Location: In-Office – Hilliard / Columbus, OH
Schedule: Monday–Friday

Position Overview

Results Driven REI is hiring a Sales Development Representative (SDR) to drive outbound and inbound sales activity, qualify prospects, and generate consistent pipeline for our closing team.

This role is designed for individuals with real sales experience — not administrative support. The ideal candidate has worked in a performance-driven sales environment, is comfortable on the phone, understands revenue impact, and takes ownership of their numbers.

The SDR functions as an appointment setter within the sales process, directly contributing to revenue by creating qualified sales opportunities through daily execution.

What Success Looks Like in This Role

  • High-volume phone activity with confidence and consistency

  • Strong ability to engage, qualify, and advance sales conversations

  • Comfort working toward clear KPIs (calls, connects, booked appointments)

  • Ability to handle objections and rejection professionally

  • Ownership of performance metrics and continuous improvement through coaching

Key Responsibilities

  • Execute high-volume inbound and outbound sales calls

  • Qualify prospects using consultative discovery and sales criteria

  • Drive pipeline by booking qualified sales conversations for closers

  • Apply objection-handling techniques and value-based selling frameworks

  • Follow structured scripts while adapting to real-time conversations

  • Track outreach, conversations, and outcomes in CRM systems

  • Meet or exceed daily and weekly performance benchmarks

  • Collaborate with sales leadership to improve call quality and conversions

Required Qualifications (Benchmark-Aligned)

  • Prior experience in sales, inside sales, SDR, F&I, call center, or high-ticket sales

  • Demonstrated comfort with phone-heavy sales activity

  • Experience working toward measurable sales or activity goals

  • Strong communication, persuasion, and listening skills

  • Competitive, coachable, and accountable mindset

  • Ability to thrive in a structured, fast-paced sales environment

  • Availability to work a set, full-time Monday–Friday schedule

Preferred Qualifications

  • Experience qualifying leads or setting appointments for closers

  • Exposure to CRM systems and tracked sales workflows

  • Background in real estate, automotive, powersports, insurance, telecom, or similar industries

  • History of meeting or exceeding revenue, booking, or activity goals

Compensation

  • Base salary plus commission

  • Performance-based earning opportunities tied to results

Role Clarity

This position is:

  • Sales-focused (not administrative or clerical)

  • Not commission-only

  • Not flexible-hours

  • In-office, requiring consistency and accountability


Ready to Join a Team That Wins?
If you thrive in performance-driven environments, take ownership of your results, and want to grow a real sales career, we want to hear from you.

Monday - Friday, 8 hour shifts