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Order Processing Invoicing Jobs in Illinois (NOW HIRING)

Umdasch Group

Customer Service Representative

Channahon, IL · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative will handle all aspects of servicing accounts including but not limited to order processing and invoicing, inventory management and control, processing returns ...

BradyPLUS

Industrial Packaging Service Coordinator

Glenview, IL · On-site

$17.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow company procedures for order processing, documentation, reporting, invoicing support, and customer communication. Customer Communication Ownership * Serve as the primary point of contact for ...

Bornquist Inc.

Office Administrator

East Moline, IL · On-site

$16.75 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Position Summary This position is responsible for performing general office and administrative functions, including customer invoicing, order and service order processing, bookkeeping support ...

BORNQUIST INC

Office Administrator

East Moline, IL · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

This position is responsible for performing general office and administrative functions, including customer invoicing, order and service order processing, bookkeeping support, customer payments, and ...

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All JobsOrder Processing Invoicing JobsOrder Processing Invoicing Jobs in Illinois

Order Processing Invoicing information

What is the difference between Order Processing Invoicing vs Order Clerks?

AspectOrder Processing InvoicingOrder Clerks
Primary RoleGenerate invoices, verify order details, and ensure billing accuracyAssist with order entry, tracking, and customer inquiries related to orders
CredentialsBasic computer skills, familiarity with invoicing softwareBasic office skills, knowledge of order management systems
Work EnvironmentOffice setting, close interaction with accounting and sales teamsOffice environment, customer service focus
Industry UsageCommon in retail, wholesale, and manufacturing sectorsCommon in retail, logistics, and distribution companies

Order Processing Invoicing specialists focus on generating accurate invoices and managing billing processes, while Order Clerks handle order entry and customer communication. Both roles are essential in order management but differ in their primary responsibilities and skill sets.

What are some common challenges faced in an order processing invoicing role, and how can they be managed effectively?

One common challenge in Order Processing Invoicing is ensuring accuracy and timeliness when handling large volumes of orders and invoices, as errors can lead to payment delays or customer dissatisfaction. Managing competing priorities and communicating clearly with other departments, such as sales and shipping, is essential to prevent bottlenecks. Staying organized, using robust order management systems, and continuously refining workflows can help you manage these challenges effectively and maintain smooth operations.

What are the key skills and qualifications needed to thrive as an order processing invoicing specialist, and why are they important?

To thrive as an Order Processing Invoicing Specialist, you need strong attention to detail, organizational skills, and a background in business administration or accounting. Familiarity with ERP systems, invoicing software, and MS Excel is typically required, and certifications in bookkeeping or accounting can be advantageous. Excellent communication, time management, and problem-solving skills make someone stand out in this position. These skills are crucial for ensuring accurate order fulfillment, timely billing, and maintaining customer satisfaction in a fast-paced business environment.

What is order processing and invoicing?

Order processing and invoicing refer to the steps taken by a business to receive, fulfill, and track customer orders, followed by generating and sending invoices for payment. The process typically includes verifying order details, updating inventory, coordinating shipment, and ensuring accurate billing information. Efficient order processing and invoicing are crucial for maintaining customer satisfaction, timely cash flow, and accurate financial records. Professionals in this role often use specialized software to streamline these tasks and minimize errors.

What are popular job titles related to Order Processing Invoicing jobs in Illinois?

For Order Processing Invoicing jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Order Processing Invoicing jobs in Illinois look for?

The top searched job categories for Order Processing Invoicing jobs in Illinois are:

What cities in Illinois are hiring for Order Processing Invoicing jobs?

Cities in Illinois with the most Order Processing Invoicing job openings:

Order Processing Invoicing jobs near you

Customer Service Representative

Umdasch Group

Channahon, IL • On-site

$23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Company Description
Doka USA is proud to be Certified™ by Great Place to Work®! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the world's leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group.
We Make It Work.
Job Description
The Customer Service Representative will handle all aspects of servicing accounts including but not limited to order processing and invoicing, inventory management and control, processing returns, voids, branch office and equipment logistics, yard operations and administration of the daily operations of the Operations Department including but not limited to assisting the Operations Manager with month end closing duties.
Responsibilities:
  • Oversee regional inventory and logistics, including stock optimization, demand planning, and material flow, ensuring accurate inventory levels through the in-house order processing system.
  • Manage customer accounts and the full order process-order entry, placement, follow-up, price verification, and product inquiries-while maintaining clear communication with customers and sales teams regarding product availability, delivery schedules, and order status.
  • Handle high volumes of calls and inquiries, resolving issues promptly and effectively, and proactively communicating any changes impacting order fulfillment.
  • Accurately process pricing, billing, credit requests, and ensure all services are invoiced per contract terms or purchase orders.
  • Monitor and resolve discrepancies in the order processing system, recommending and implementing corrective actions.
  • Manage back orders, track insufficient inventory, and coordinate with logistics/operations for timely procurement and equipment transfers.
  • Review order confirmations for accurate billing and consistently quote correct pricing for custom and standard items to both customers and sales personnel.
  • Support additional logistics and operations tasks as needed to ensure efficient regional operations.
Other Responsibilities/Peripheral Functions
  • Perform other duties/projects as assigned, including participating in company committees/teams.
  • Ensure safe working practices and a safe working environment.
  • Comply with all corporate policies and business practices.
  • Actively participate in facility/equipment management meetings as required.
Qualifications
  • High school diploma required; Bachelor's Degree in Business or Logistics preferred.
  • 2-5 years of recent experience in administration, operations, or logistics preferred.
  • Experience in inventory control and procurement planning preferred.
  • Excellent communication skills, including command of English (speaking, reading, writing).
  • Strong analytical skills with a strong numeric aptitude, technical proficiency, and effective problem-solving abilities.
  • Proficient in Microsoft Office applications, with advanced Excel skills required.
  • Excellent report writing and presentation skills.
  • Ability to learn new computer systems, products, concepts, and techniques.
  • Organized team player able to work independently in a results-driven, fast-paced environment.

Additional Information
In accordance with applicable state and local pay transparency laws, Doka USA Ltd. is committed to providing a clear and equitable compensation structure. The salary range for this position is $23.00 hourly, which is based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and geographic location.
This range represents the base pay for the position and does not include potential bonuses, commissions, benefits, or other forms of compensation. Final compensation will be determined at the time of offer and in accordance with internal equity and market data
Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.
If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us online at www.dokausa.com for additional information on Doka USA, Ltd.
Doka USA, Ltd. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.
Please submit your resume and apply now.
External candidates must be authorized to work for any employer in the USA.
At Umdasch Group, we are convinced that diverse teams drive performance and are key to our global success. It's their attitude and their contributions that matter. Regardless of any personal characteristics, people who share our values and are committed to working passionately towards our common goals will find space to grow.
We believe in - and are committed to - equal opportunities for everyone.
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