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Order Entry Jobs in Indiana (NOW HIRING)

Order Entry Technician

Indianapolis, IN

$16.25 - $19.25/hr

Synchrony Pharmacy Order Entry Technician Life at Synchrony Pharmacy is about meaningful work, supportive people, and a schedule that truly allows for balance. As a long-term care pharmacy, our teams ...

Description As an Order Entry Specialist, you are accountable for delivering error-free order execution, accelerated cycle times, and seamless revenue enablement through disciplined systems use ...

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Order Entry information

See Indiana salary details

$10

$18

$27

How much do order entry jobs pay per hour?

As of May 28, 2026, the average hourly pay for order entry in Indiana is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.82 per hour, depending on experience, location, and employer.

What Are Order Entry Jobs?

An order entry specialist is a customer-facing position in which you take purchase orders from each customer or salesperson and accurately input them into a computer database. Responsibilities include working closely with other departments such as sales, manufacturing, and shipping to maintain order accuracy and track the availability of each product. You then ensure they fulfill each order promptly. Duties include collecting orders over the phone, through email, and occasionally on paper and problem-solving, which often includes clarifying orders with salespeople who did not write information down entirely or correctly. You also follow orders through to fulfillment, answering any questions that may delay processing. You can often work this job in a remote setting.

What are the key skills and qualifications needed to thrive as an Order Entry Specialist, and why are they important?

To thrive as an Order Entry Specialist, you need strong attention to detail, accuracy in data entry, and familiarity with order processing procedures, often supported by a high school diploma or equivalent. Experience with enterprise resource planning (ERP) systems, customer relationship management (CRM) software, and proficiency in Microsoft Office are typically required. Excellent organizational skills, clear communication, and the ability to multitask effectively set top performers apart. These skills ensure orders are processed correctly and efficiently, minimizing errors that could impact customer satisfaction and business operations.

What are some common challenges faced in an Order Entry role and how can they be managed?

Order Entry professionals often encounter challenges such as handling high volumes of orders accurately and meeting tight deadlines. Managing discrepancies in order information or resolving issues with incomplete data from customers can also be frequent obstacles. Effective communication skills, attention to detail, and proficiency with order management systems are key to overcoming these challenges. Regular collaboration with sales, customer service, and logistics teams helps ensure smooth order processing and customer satisfaction.

What is the difference between Order Entry vs Customer Service Representative?

AspectOrder EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Required SkillsData entry, attention to detail, basic computer skillsCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice, warehouse, or call centerOffice, call center, retail
Common CertificationsNone typically required, but familiarity with ERP systemsNone typically required, but customer service training beneficial

Order Entry focuses on accurately recording customer orders, while Customer Service Representatives handle a broader range of customer interactions. Both roles often work in similar environments and may require overlapping skills, but their core responsibilities differ significantly.

What are the most commonly searched types of Order Entry jobs in Indiana? The most popular types of Order Entry jobs in Indiana are:
What cities in Indiana are hiring for Order Entry jobs? Cities in Indiana with the most Order Entry job openings:
Infographic showing various Order Entry job openings in Indiana as of May 2026, with employment types broken down into 1% As Needed, 89% Full Time, 9% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,127 per year, or $18.8 per hour.

Order Entry Technician

Trilogy Health Services

Indianapolis, IN • On-site

$16.25 - $19.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

What Our Team Members Value Most 

  • Meaningful Long Term Care work by supporting senior living communities and residents every day
  • Closed-door pharmacy environment with a team-based workflow and no customer-facing duties
  • Predictable hours with flexibility for students to maintain work/life balance
  • A six-month “blue-badge” training period designed to set you up for success, with ongoing mentorship, questions encouraged, and a team that always has your back

This posting is part of our futuretalent pipeline for a Order Entry Technician . Although we aren’t actively recruiting at this time, we encourage you to apply if this role interests you and you’d like to hear from us when opportunities open.

This Pharmacy operates 24/hrs, 7 days a week!


Life at Synchrony Pharmacy is about meaningful work, supportive people, and a schedule that truly allows for balance. As a long-term care pharmacy, our teams support senior living communities rather than high-traffic retail pharmacies so you can focus on quality, accuracy, and patient care without the pressure of being customer-facing.


Job Summary
An order entry technician is responsible for accurately and efficiently entering customer orders into a company's system. They ensure that all order details, such as product type, quantity, pricing, and shipping information, are entered correctly. Additionally, they may communicate with customers to clarify order details or resolve any issues that may arise. Attention to detail, strong data entry skills, and excellent communication abilities are essential for this role.

Roles and Responsibilities
• Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
• Verifies and enters physician information into the system.
• Enters new medication orders and enters refills.
• Triage, correlates and distributes orders obtained from document imagining software.
• Receives and responds to customer complaints and/or issues.
• Forwards escalated concerns to the Order Entry Supervisor.
• Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary.
• Assists specified departments in the preparation and shipment of orders to designated locations.
• Evaluates inventory records to determine availability of requested medication.
• Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.
• Answers phone calls from customers and provides customer services solutions.
• Other duties as assigned.

Qualifications
Education: High School / GED
Experience: 1-3 years

Licenses and Certifications
Board Licensed and/or Certified Pharmacy Technician (CPhT) consistent with state requirements.

Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 20lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

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