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Oracle Support Jobs (NOW HIRING)

This role also involves working closely with business analysts, IT teams, consultants, and Oracle Support to diagnose and resolve production issues within the Oracle ERP system. The candidate must ...

$94K/yr

As part of the Oracle Support Team, this role will be responsible for the design and development of client and/or server solutions in order to meet required business needs. This position may offer ...

Support onboarding and structured knowledge transfer for new Oracle resources to ensure service continuity and sustained system expertise. Oracle Program Management * Own end-to-end program ...

This role also involves working closely with business analysts, IT teams, consultants, and Oracle Support to diagnose and resolve production issues within the Oracle ERP system. The candidate must ...

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Oracle Support information

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How much do oracle support jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for oracle support in the United States is $61.15, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Oracle Support position, and why are they important?

To thrive as an Oracle Support specialist, you need strong analytical and problem-solving skills, expertise in Oracle databases or applications, and a relevant degree in IT or computer science. Familiarity with Oracle tools (such as Oracle SQL Developer, Oracle Enterprise Manager), and certifications like Oracle Certified Associate (OCA) are often highly valued. Excellent communication, customer service, and teamwork abilities help you resolve issues effectively and support end-users or clients. These combined technical and interpersonal skills ensure efficient troubleshooting, high-quality service, and successful collaboration in dynamic IT environments.

What are some typical challenges faced by Oracle Support professionals, and how are they addressed?

Oracle Support professionals often encounter complex technical issues related to database performance, configuration errors, or software upgrades. Addressing these challenges involves thorough troubleshooting, collaborating with internal teams or external vendors, and staying up-to-date on the latest Oracle updates and patches. Effective communication is key, as you'll frequently interact with both technical and non-technical users to diagnose problems and implement solutions. Proactive learning, strong documentation practices, and attention to detail make it easier to anticipate issues and continuously improve support processes.

What is an Oracle Support job?

An Oracle Support job involves providing technical assistance, troubleshooting, and maintenance for Oracle software and database products. Professionals in this role help users resolve issues, optimize system performance, and ensure software functionality. They may also assist with installations, upgrades, and patches while working closely with developers and administrators. Strong problem-solving skills and knowledge of Oracle technologies are essential for success in this role.

More about Oracle Support jobs
What cities are hiring for Oracle Support jobs? Cities with the most Oracle Support job openings:
What are the most commonly searched types of Oracle Support jobs? The most popular types of Oracle Support jobs are:
What states have the most Oracle Support jobs? States with the most job openings for Oracle Support jobs include:
Infographic showing various Oracle Support job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 1% Part Time, 1% Temporary, 7% Contract, and 1% Summer. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $127,184 per year, or $61.1 per hour.
Oracle Fusion Order Management Functional Consultant (AMS Support)

Oracle Fusion Order Management Functional Consultant (AMS Support)

MatchPoint Solutions

Adrian, MI • On-site, Remote

$70 - $75/hr

Contractor

Posted 8 days ago


Job description

MatchPoint Solutions is a fast-growing global IT and Engineering services firm delivering innovative technology solutions to leading enterprises including Uber, Robinhood, Netflix, Airbnb, Google, and more. With a growing international presence across North America, Europe, Asia, and South America, we help organizations turn ideas into outcomes through cutting-edge technology, industry best practices, and deep technical expertise.
We're expanding our team and looking for driven professionals who want to build impactful solutions in a collaborative, high-growth environment.
Job Title: Oracle Fusion Order Management Functional Consultant (AMS Support)
Location: Adrian, MI
Duration: 4 Months Contract
Employment Type: Remote
Pay Range: $70 to $75/hr.
Job Description
  • Oracle Fusion Order Management (OM) | Oracle Fusion Pricing & Shipping | Quote-to-Order / Order-to-Cash (O2C) Process & AMS Functional Support

Position Summary
  • We are seeking an experienced Oracle Fusion Order Management Functional Consultant to provide post-production support, user enablement, and continuous improvement for Oracle Fusion Order Management, Quoting, Pricing, and Shipping processes. The consultant will work closely with business users to resolve functional issues, identify enhancement opportunities, recommend configuration changes, provide training, and support adoption of Oracle best practices.

Key Responsibilities
  • Provide functional support for Oracle Fusion Order Management, Quoting, Pricing, Shipping, and Fulfillment processes.
  • Analyze, troubleshoot, and resolve production issues related to quotes, orders, pricing, fulfillment, shipping, and inventory integration.
  • Conduct business workshops to understand requirements and identify process improvement opportunities.
  • Recommend and document configuration changes aligned with business needs and Oracle standard functionality.
  • Prepare functional specifications and support testing, UAT, and deployment activities.
  • Develop and deliver user training, knowledge transfer sessions, and process documentation.
  • Support Oracle quarterly release impact assessments and regression testing.
  • Collaborate with business stakeholders, Oracle Support, and technical teams to drive issue resolution and continuous improvement.

Required Skills & Experience
  • 10+ years of Oracle Order Management experience, including Oracle Fusion Cloud SCM.

Strong functional expertise in:
  • Oracle Fusion Order Management
  • Oracle Fusion Pricing
  • Oracle Fusion Shipping
  • Oracle Inventory Management
  • Oracle Trading Community Architecture (TCA)

Experience with:
  • Quote-to-Order and Order-to-Cash processes
  • Sales order capture and fulfillment
  • Customer-specific and contract pricing
  • Order orchestration, holds, change management, and fulfillment
  • Shipping execution, deliveries, and inventory reservations
  • Business process analysis and user training
  • Experience supporting manufacturing, distribution, or industrial product organizations.
  • Strong stakeholder management, communication, and workshop facilitation skills.

Preferred Skills
  • Oracle Supply Chain Orchestration
  • Oracle Global Order Promising (GOP)
  • Oracle Fusion Sales
  • Returns (RMA), EDI, and third-party logistics (3PL) integrations
  • AMS / post-production support experience

Deliverables
  • Production issue resolution and root cause analysis
  • Business requirements and enhancement recommendations
  • Configuration documentation and testing support
  • User training and knowledge transfer
  • Oracle Cloud quarterly update assessment and support

MatchPoint Solutions is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants and do not tolerate discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.
This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoffs, recall, transfers, leaves of absence, compensation, and training.