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Oracle Support Jobs in Maryland (NOW HIRING)

Work directly with Managed Services, Oracle Support teams and functional/technical businesses areas to identify inefficiencies, recommend solutions, and drive continuous improvement initiatives.

Finance Lead

Cockeysville, MD · On-site

$120 - $150/hr

Work directly with Managed Services, Oracle Support teams and functional/technical businesses areas to identify inefficiencies, recommend solutions, and drive continuous improvement initiatives.

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As an Oracle Manager at Deloitte, you will help clients define their cloud strategy, design and ... Support business development activities, including pursuit participation, proposal development ...

Oracle Tech Cloud Senior Consultant

Baltimore, MD · On-site

$63 - $79.50/hr

Supporting cloud migration, application consolidation, and database consolidation initiatives using Oracle Cloud technologies * Conducting application and database cloud suitability assessments ...

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Oracle Support information

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How much do oracle support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for oracle support in Maryland is $59.34, according to ZipRecruiter salary data. Most workers in this role earn between $52.02 and $69.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Oracle Support?

To thrive as an Oracle Support specialist, you need strong analytical and problem-solving skills, expertise in Oracle databases or applications, and a relevant degree in IT or computer science. Familiarity with Oracle tools (such as Oracle SQL Developer, Oracle Enterprise Manager), and certifications like Oracle Certified Associate (OCA) are often highly valued. Excellent communication, customer service, and teamwork abilities help you resolve issues effectively and support end-users or clients. These combined technical and interpersonal skills ensure efficient troubleshooting, high-quality service, and successful collaboration in dynamic IT environments.

What are some typical challenges faced by Oracle Support professionals, and how are they addressed?

Oracle Support professionals often encounter complex technical issues related to database performance, configuration errors, or software upgrades. Addressing these challenges involves thorough troubleshooting, collaborating with internal teams or external vendors, and staying up-to-date on the latest Oracle updates and patches. Effective communication is key, as you'll frequently interact with both technical and non-technical users to diagnose problems and implement solutions. Proactive learning, strong documentation practices, and attention to detail make it easier to anticipate issues and continuously improve support processes.

What is an Oracle Support?

An Oracle Support job involves providing technical assistance, troubleshooting, and maintenance for Oracle software and database products. Professionals in this role help users resolve issues, optimize system performance, and ensure software functionality. They may also assist with installations, upgrades, and patches while working closely with developers and administrators. Strong problem-solving skills and knowledge of Oracle technologies are essential for success in this role.

What are the most commonly searched types of Oracle Support jobs in Maryland? The most popular types of Oracle Support jobs in Maryland are:
What job categories do people searching Oracle Support jobs in Maryland look for? The top searched job categories for Oracle Support jobs in Maryland are:
Infographic showing various Oracle Support job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $123,437 per year, or $59.3 per hour.

Oracle Finance Lead

Sinclair Broadcast Group

Cockeysville, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Sinclair Broadcast Group rating

6.4

Company rating: 6.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

59th of 76 rated media


Job description


The Oracle Financial Applications Lead is a strategic and operational leadership role responsible for managing the delivery, performance, and optimization of all Oracle-related services across the enterprise.
This role ensures efficient management of incidents, enhancements, change requests, and releases within the Oracle ecosystem through close collaboration with Managed Services, internal stakeholders, and Oracle support.
The ideal candidate will have a deep knowledge of Oracle platforms (EPM, FIN/SCM, Security), strong leadership capabilities, and a track record of ensuring high-quality service delivery aligned with business objectives. This position requires a demonstrated ability to understand Oracle FIN/SCM/EPM architecture, integrations, security implications, release impacts, and environment dependencies well enough to lead triage, assess risk, validate vendor recommendations, and guide business-facing decisions.
Key Responsibilities:
1. Operational Management & Metrics Reporting
  • Lead operational reporting for all Oracle modules (EPM, FIN/SCM and Security), providing visibility into team performance, service levels, and ticket volumes.
  • Manage performance metrics using ServiceNow to track SLAs, backlog, and team performance.

2. Incident, Service Request & Change Management
  • Own the end-to-end process for incident and enhancement ticket triage, ensuring adherence to service standards and timely resolution.
  • Monitor and analyze incoming incidents and requests, identifying trends, gaps, and improvement opportunities.
  • Oversee escalations to Oracle and internal leadership, ensuring blockers are addressed efficiently.
  • Approve change tickets, assess their impact across modules, and ensure proper communication of changes to stakeholders.

3. Process Ownership & Continuous Improvement
  • Define and implement standard operating procedures (SOPs) for managing Oracle-related tickets and requests.
  • Ensure consistency and compliance in service delivery across all Oracle pillars and support teams.
  • Work directly with Managed Services, Oracle Support teams and functional/technical businesses areas to identify inefficiencies, recommend solutions, and drive continuous improvement initiatives.
  • Maintain and update procedural documentation in alignment with evolving business needs and system changes.

4. Release & Environment Management
  • Plan, coordinate, and manage Oracle platform release schedules, including environment refreshes and regression testing.
  • Collaborate with Oracle and Managed Services to ensure test scripts are executed, results are validated, and system functionality is maintained post-deployment.
  • Track and allocate enhancement hours across Oracle modules, ensuring work is prioritized according to business value.

5. Stakeholder Engagement & Communication
  • Serve as the primary point of contact for all Finance/Accounting/Supply Chain Oracle-related ServiceNow activities.
  • Partner with business stakeholders to align backlog priorities with strategic initiatives.
  • Gather impact assessments and user feedback to inform development and enhancement planning.
  • Provide clear communication and manage expectations related to ticket resolution, escalations, and timelines.

6. Governance, Compliance & Access Management
  • Monitor compliance with established processes across internal and third-party teams, including contingent workers and consultants.
  • Manage user access and roles in My Oracle Support and ensure role-based access controls are properly implemented.
  • Collaborate closely with the Oracle Security team to ensure Managed Services teams maintain proper access and security permissions.

7. Leadership & Team Oversight
  • Act as a team lead for the Oracle support team, guiding day-to-day activities, mentoring team members, and supporting career development.
  • Foster a culture of accountability, responsiveness, and customer focus within the Oracle team.
  • Collaborate with other IT and business leaders to ensure strategic alignment and cross-functional coordination to ensure system performance and communications.
  • Maintain accurate documentation of systems, workflows, and procedures.
  • Participate in audits and compliance activities related to Oracle systems (e.g., SOX).
  • Contribute to continuous improvement efforts and automation of repetitive tasks.

Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, Business, or related field (Master's preferred)
  • 7+ years of experience managing Oracle platforms, including at least 3 years in a team leadership role
  • Strong working knowledge of Oracle modules including EPM, FIN/SCM, and Security
  • Experience managing ticketing systems and workflows
  • Demonstrated success in process improvement, vendor management, and incident escalation
  • Excellent communication, organizational, and stakeholder management skills
  • Experience working with Managed Services providers and third-party consultants
  • PMP, ITIL, or Oracle certifications a plus

Preferred Attributes:
  • Basic understanding of Oracle application architecture and database structures
  • Strategic thinker with a strong sense of ownership and accountability
  • Ability to manage multiple priorities in a fast-paced, dynamic environment
  • Strong problem-solving and analytical skills
  • Proactive mindset with a focus on continuous improvement and service excellence
  • Collaborative leadership style with strong interpersonal skills
  • Good communication and coordination abilities across technical and non-technical

Please note that this position is not eligible for visa sponsorship, including employer sponsorship for an H-1B visa, OPT-STEM employment, etc.
The base salary compensation range for this role is $125,000 to $150,000. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.
Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
About Sinclair:
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at www.sbgi.net.
About the Team:
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.

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