Oracle Support Manager Jobs in Texas (NOW HIRING)

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

• Serve as the subject matter expert for Oracle Cloud Channel Revenue Management (ChRM), Cost Management and related integrations.
• Lead and maintain end-to-end system administration, design, configuration, integrations, extensions, reporting, and data flows supporting Channel Revenue and Cost Management processes.
• Maintain system stability, scalability, compliance, and adherence to internal controls.
• Create and maintain system documentation, configuration guides, training materials, and standard operating procedures.

• Perform hands-on configuration of Oracle Cloud Channel Revenue and Cost Management applications to support evolving business needs.
• Manage end-to-end configuration, administration, and support of ChRM and Cost components including:
• Trade Promotions
• Supplier and Partner Programs
• Rebates and Incentives
• Accrual Management
• Claims and Deductions
• Settlement Processing
• Channel Program Management
• Costing and Margin Analysis
• Govern configuration changes by assessing process, integration, and organizational impacts prior to deployment.
• Develop and maintain OTBI analyses, BI Publisher reports, data models, dashboards, and performance metrics.
• Ensure data integrity and accurate transaction processing across channel revenue and cost management processes.

• Lead daily functional support activities, including diagnosing and resolving system, process, and integration issues.
• Partner with Sales, Finance, Customer Operations, Channel Partners, and Technical teams to support channel incentive, revenue and cost management operations.
• Support monthly, quarterly, and annual financial close activities related to accruals, rebates, claims, deductions, settlements and costing.
• Manage Oracle Cloud quarterly updates, including impact analysis, testing, validation, and deployment.
• Coordinate with Oracle Support to resolve system defects, service requests, and enhancement opportunities.
• Provide documentation and system evidence for internal and external audits and compliance reviews.
• Monitor integrations and data exchanges supporting ChRM and Costing processes and troubleshoot issues with internal and external stakeholders.

• Lead requirements-gathering workshops to capture business needs and translate them into functional and technical solution designs.
• Provide process and system recommendations to support standardization, automation, and continuous improvement.
• Lead onboarding of business units, channel partners, and acquired companies into Oracle Cloud Channel Revenue and Cost Management processes.
• Oversee data migration activities including validation, reconciliation, and accuracy checks.
• Design, develop, and deliver custom reports, interfaces, conversions, extensions, and workflows using tools such as BI Publisher, OTBI, SQL, PL/SQL, VBCS, and Oracle Cloud technologies.
• Support full project lifecycle activities including design, build, testing, deployment, training, and post-go-live support.
• Drive adoption of Oracle best practices to maximize business value and minimize customization.

• Bachelor's degree in Business, Information Technology, Finance, Accounting, or a related field.
• 5+ years of experience with Oracle Cloud applications, including significant hands-on experience with Oracle Cloud Channel Revenue Management and Cost Management.
• Proven experience leading full lifecycle Oracle Cloud ChRM and Cost Management implementations.
• Experience configuring and supporting costing, rebates, claims, accruals, deductions, settlements, and partner programs.
• Experience developing reports, troubleshooting issues, creating test scripts, and supporting end users.
• Experience managing enhancements, integrations, data migration, and transformation initiatives.
• Experience working with sales operations, finance, costing, channel management, or partner program organizations.

• Experience supporting integrations between ChRM and Costing and ERP, CRM, Data Warehouse, and external partner systems.
• Deep functional expertise in Oracle Cloud Channel Revenue Management (ChRM) and Cost Management.
• Strong understanding of channel incentive management, trade promotions, rebates, partner programs, claims, deductions, accruals, settlements and cost Management.
• Knowledge of Procure to Pay (P2P) and Order-to-Cash (O2C) processes, Cost Management and financial impacts of channel programs.
• Strong analytical, documentation, problem-solving, and communication skills.
• Proficiency in OTBI, BI Publisher reporting, and dashboard development.
• Working knowledge of Oracle Integration Cloud (OIC), REST APIs, SOAP services, SQL, PL/SQL, Oracle SaaS APIs, VBCS/VBS, and Redwood personalization.

• Ability to perform hands-on configuration and administration of Oracle Cloud Channel Revenue Management and Cost Management.
• Ability to lead full lifecycle implementations while supporting ongoing operations.
• Ability to translate business requirements into scalable functional and technical solutions.
• Ability to work independently, manage competing priorities, and demonstrate strong ownership and accountability.

• Background in manufacturing, distribution, consumer products, retail, or related industries preferred.

• 401(k) with employer match 
• Medical, dental, and vision insurance 
• PTO, company holidays, and parental leave 
• Paid training and certifications 
• Legal assistance and identity protection 
• Pet insurance 
• Employee assistance program (EAP) 

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.