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Oracle Support Manager Jobs in Texas (NOW HIRING)

Acosta

Senior Analyst, Oracle Fusion HCM

Lewisville, TX · On-site

$84K - $107K/yr

Partner with Oracle Support to open, manage, and resolve service requests. Reporting, Analytics & Documentation (Approx. 10-15%) * Develop and support HR operational and analytical reporting using ...

Acosta

Senior Analyst, Oracle Fusion Financials

Lewisville, TX · On-site

$79K - $99K/yr

Manage and coordinate Oracle Support service requests through resolution. Reporting, Analytics & Documentation (Approx. 10-15%) * Develop and maintain operational and analytical reporting using OTBI ...

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Oracle Support Manager information

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Texas? For Oracle Support Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Oracle Support Manager jobs in Texas look for? The top searched job categories for Oracle Support Manager jobs in Texas are:
What cities in Texas are hiring for Oracle Support Manager jobs? Cities in Texas with the most Oracle Support Manager job openings:
Oracle Support Manager jobs near you
Infographic showing various Oracle Support Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior Oracle Fusion HCM Payroll Administrator / Functional Analyst

CEDENT

Fort Worth, TX • On-site

Full-time

Posted 3 days ago

New

Job description

Position Summary
The Oracle Fusion HCM Payroll Administrator / Functional Analyst is responsible for
administering, configuring, implementing, and supporting Oracle Fusion Cloud Payroll and
related HCM applications. This role partners with Human Resources, Payroll, Benefits,
Finance, IT, and business stakeholders to ensure accurate, compliant, and efficient payroll
processing while supporting Oracle Fusion HCM modules and integrations.
Primary Responsibilities
  • Administer Oracle Fusion HCM Payroll environments (Development, Test, UAT, Production).
  • Configure and support Payroll, Core HR, Benefits, Absence Management, Time and
  • Labor, Compensation, Recruiting, Learning, Performance Management, Journeys, and Help Desk.
  • Configure payroll elements, balances, formulas, payroll definitions, payment methods, costing, legislative data groups, and payroll relationships.
  • Develop and maintain Fast Formulas, Payroll Flows, HCM Extracts, HDL/HSDL loads, BI
  • Publisher reports, OTBI reports, and Spreadsheet Loader templates.
  • Support payroll processing, retroactive pay, costing, tax updates, year-end processing
  • (W-2), and payroll reconciliation.
  • Implement and support integrations using Oracle Integration Cloud (OIC), REST APIs,
  • HDL, and HCM Extracts.
  • Manage security roles, data roles, SSO/Identity Domains, and user provisioning.
  • Perform quarterly Oracle Cloud update testing, regression testing, and production support.
  • Troubleshoot payroll issues and work with Oracle Support on Service Requests.
  • Provide end-user training, documentation, and functional guidance.

Required Qualifications
  • Bachelors degree in Human Resources, Information Systems, Business, Accounting, or related field.
  • 5+ years of Oracle Fusion HCM Payroll implementation and support experience.
  • Strong knowledge of payroll processing, tax regulations, and HCM business processes.
  • Experience with Oracle Fusion Cloud quarterly updates.
  • Technical Skills
  • Oracle Fusion Payroll
  • Core HR
  • Benefits
  • Absence Management
  • Time and Labor
  • Compensation
  • Performance Management
  • Recruiting (ORC)
  • Learning
  • Fast Formula
  • Payroll Flows
  • Payroll Costing
  • Payroll Interfaces
  • HCM Extracts
  • HDL
  • HSDL
  • Spreadsheet Loader
  • OTBI
  • BI Publisher
  • REST APIs
  • Oracle Integration Cloud (OIC)
  • Identity Domains / SSO

Preferred Experience
  • Public sector or government payroll experience.
  • Integration with Oracle Fusion Financials.
  • Knowledge of US Payroll and year-end processing.

Preferred Certifications
  • Oracle Payroll Cloud Implementation Professional
  • Oracle Fusion HCM Cloud Implementation Professional
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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