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Oracle Support Manager Jobs in Texas (NOW HIRING)

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Oracle HCM & Oracle Recruiting Cloud (ORC) Functional Analyst

Sugar Land, TX · On-site

$25 - $35/hr

Job Summary The Oracle HCM & Oracle Recruiting Cloud (ORC) Functional Analyst serves as a ... · Experience supporting User Acceptance Testing (UAT) and defect management. · Ability to ...

Urgent

Optomi

Oracle Financial Consultant

Dallas, TX · On-site

Support Oracle EBS Financials, focusing on Accounts Receivable * Manage and resolve issues from a ticketing queue * Investigate operational and financial system issues * Perform root cause analysis ...

New

ECOM

Oracle Application DBA

Houston, TX · On-site

$48.50 - $65.75/hr

... and support • Managing Application Security and Functional Configurations • Integrating data using OIC, SSIS, Boomi, BizTalk (Azure) or other integration platforms • Developing reports ...

QXO

Oracle Cloud Channel Revenue Management Lead

Frisco, TX · On-site

$142K - $143K/yr

Support monthly, quarterly, and annual financial close activities related to accruals, rebates, claims, deductions, settlements and costing. * Manage Oracle Cloud quarterly updates, including impact ...

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Oracle Support Manager information

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Texas?

For Oracle Support Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Oracle Support Manager jobs in Texas look for?

The top searched job categories for Oracle Support Manager jobs in Texas are:

What cities in Texas are hiring for Oracle Support Manager jobs?

Cities in Texas with the most Oracle Support Manager job openings:

Oracle Support Manager jobs near you
Infographic showing various Oracle Support Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Oracle WebCenter Content / Oracle UCM

Houston, TX • On-site

Reasonn
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Other

Posted 4 days ago

Job description

Oracle WebCenter Content Developer

Location: Houston, TX  (Onsite)

6-12 Months Contract

 

We are currently seeking a Contractor for Oracle Web Center Content, Oracle WebCenter Forms Recognition and Capture 12c (IPM/WFR/Capture).

This person will work effectively under minimal supervision and provide technical support for developing and supporting content management applications. This position will support our business users, participate in all relevant change management activities, and overall service delivery and customer satisfaction. This will require interaction with core business users and the need to work as a team member of a large Oracle support team. 

 Responsibilities include:

• Provides technical development and support for the existing Oracle WebCenter Content 12c (UCM/Stellent).

• Provides technical development and support for Oracle WebCenter Forms Recognition and Capture 12c (IPM/WFR/Capture).

• Collaborates with customers to ascertain system specifications and business/technical requirements to create specification documents that meet business needs.

• Responsible for completion of all required Change Management tasks and relevant SOX control requirements (if applicable).

• Utilize industry accepted project management principles, methodologies, tools, and best practices throughout the project life cycle (when applicable).

• Acquire and utilizes business knowledge by taking advantage of available resources (internet, books, periodicals, classes/workshops, conferences, etc.) to develop and deliver business solutions.

• Tracking deliverable and provide reporting to management as needed.

 Skills Required/Desired:

 The successful candidate will meet the following qualifications:

• Required: 5 years of experience with configurations and customizations to Oracle WebCenter Content 12c (Formally Stellent/UCM) including RIDC.

• Required: 2-3 years of experience with WebCenter Forms recognition and Capture 12c.

• Required: Strong understanding of the overall Enterprise Content Management (ECM) processes and concepts including taxonomies, records management, metadata, workflows, search, and security is required.

• Required: Experience with migrating content from legacy data repositories to Oracle WebCenter Content.

• Required: Experience in SQL and good understanding of Oracle database.

• Desired: Experience with Java, Spring Boot, JSP, React.

• Desired: Experience with HTML, CSS, JavaScript, JSON, XML, and SQL

• Desired: Experience with Elasticsearch.

• Desired: Experience with integrating Oracle WebCenter Content with business applications

• Desired: Experience developing custom user interfaces for WebCenter Content.

• Desired: System administration experience with building and maintaining environments on Linux

What a Typical Day Looks Like:

 ·                            Work with IT and Business teams on day-to-day support activities and ticket resolution.

·                            Perform batch file loads and updates in Oracle WebCenter Content.

·                            Create and maintain profiles, metadata configurations, and rules in Oracle WebCenter Content.

·                            Assist in improving support processes for ECM and related applications.

·                            Support AP users with invoice-related issues in WFR and Capture.

·                            Participate in monthly maintenance activities for ECM and related applications.

 Interview Process:

·                     Teams video interview only

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