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Oracle Support Manager Jobs in Texas (NOW HIRING)

Saxon Global

ORACLE SUPPORT ENGINEER

San Angelo, TX · On-site

Oracle Support Consultant Valero Energy Corporation Zip Code :78249 City :San Antonio State :TX ... They have 3 DBAs and they're overworked Notes OEM is Oracle Enterprise Manager Cloud Control is a ...

Guru Schools

Oracle EBS Developer III

Houston, TX · On-site

Support end-user testing and documentation. Ensure compliance with SOX controls and change management processes. Technical Environment: Oracle EBS R12.2.10, Oracle RDBMS 12c, Oracle Developer tools ...

NVision Infotech

Oracle Applications DBA

San Antonio, TX

$45.75 - $62.25/hr

... management. Contractor support with file porting to custom directories located on AFSVC BAN ... Oracle Data Masking and Sub setting (data obfuscation) consisting of Conditional, Compound and/or ...

NVision Infotech

Oracle Applications DBA

San Antonio, TX · On-site +1

$45.75 - $62.25/hr

... management. Contractor support with file porting to custom directories located on AFSVC BAN ... Oracle Data Masking and Sub setting (data obfuscation) consisting of Conditional, Compound and/or ...

INSPYR Solutions

Oracle EBS Developer

Houston, TX · On-site

Oracle EBS Developer Location: Houston, TX 77002 Duration: 6 Month Contract to Hire Work ... This position will support our business users, participate in all relevant changes management ...

Atria Group LLC

Oracle DBA

Houston, TX

$48.50 - $66/hr

... chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ... Oracle Support DBA Role: Oracle Production/Support Jr DBA 3 to 5 years Ideal candidate will possess ...

TPC Group Inc.

Senior Developer, Oracle

Houston, TX

Manage data migration and conversion tasks, often involving data extraction and transformation. * Write SQL scripts to query and manipulate data within Oracle databases. * Support and Maintenance:

TPC Group

Senior Developer, Oracle

Houston, TX · On-site

Manage data migration and conversion tasks, often involving data extraction and transformation. * Write SQL scripts to query and manipulate data within Oracle databases. * Support and Maintenance:

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Oracle Support Manager information

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Texas? For Oracle Support Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Oracle Support Manager jobs in Texas look for? The top searched job categories for Oracle Support Manager jobs in Texas are:
What cities in Texas are hiring for Oracle Support Manager jobs? Cities in Texas with the most Oracle Support Manager job openings:
Oracle Support Manager jobs near you
ORACLE SUPPORT ENGINEER

ORACLE SUPPORT ENGINEER

Saxon Global

San Angelo, TX • On-site

Full-time

Posted 14 days ago

Job description

Company Description

Saxon Global Is Fortune 500 Client Servicing Company.

Qualifications

Job Title :Oracle Support Consultant

Valero Energy Corporation

Zip Code :78249

City :San Antonio

State :TX

Report To :

Required Skills :

Why is this open?
They have 3 DBAs and they're overworked
Notes
OEM is Oracle Enterprise Manager
Cloud Control is a piece of OEM used to manage instances and databases
Oracle CPU is Oracle's Critical Patch Update
Requirements
Hands-on experience with Oracle Enterprise Manager to patch and upgrade databases
Understand the patching process
o Help improve patching process
o Automate the patching process, if possible, to ease the burden moving forward
Patch and update around 100 database
Schedule downtime to minimize impact
Knowledge transfer
10 years of experience isn't a hard requirement, they just need a very senior resource that can start without ramp-up time and doesn't need any hand-holding.

Basic Qualifications :

Additional Skills :

Job Description :

Requirements for the Oracle consultant:

1. Should have 10 years Oracle support experience in a primary support role

2. Extensive experience applying Oracle maintenance and CPUs

3. Experience making maximum use of OEM (Cloud Control) features that assist with the patching process

4. Experience dealing with the demands of a critical production workload and minimizing the impact of Oracle database maintenance on it

5. Experience with patch automation

Expectations:

1. Identify and implement appropriate maintenance for our Oracle databases

2. Assist the DBA team with automating as much of the patching process as possible based on currently available tools

3. Work with application support groups to schedule patch implementation in such a way as to minimize disruption to production

4. Knowledge transfer to the DBA team concerning Oracle patching process

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Saxon global

Sourced by ZipRecruiter

Saxon Global is a leading IT consulting and staffing company based in Irving, Texas. The company operates in the technology services industry and has been providing unparalleled services to its clients for over a decade. Saxon Global specializes in app development, business intelligence (BI), and data integration services. Established in 2007, the company was founded on the principle of harnessing the power of data and technology to drive business success. With their focus on innovation, quality, and superior service, Saxon Global aims to help businesses achieve their goals with significantly increased efficiency and effectiveness.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Irving, TX, US

Year founded

2000

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