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Opstech Solutions Jobs (NOW HIRING)

Amazon

IT Support Associate II

West Chicago, IL · On-site

$17.25 - $22.50/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting ...

Amazon

IT Support Associate II

Matteson, IL · On-site

$16.75 - $21.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting ...

Amazon

IT Support Associate II, OTS

Salinas, CA · On-site

$18.25 - $23.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting ...

Amazon

IT Support Associate II, OTS

Vacaville, CA · On-site

$19.25 - $25/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting ...

Amazon

IT Support Associate II, OTS

Brisbane, CA · On-site

$20.50 - $26.50/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting ...

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Opstech Solutions information

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How much do opstech solutions jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for opstech solutions in the United States is $30.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $38.46 per hour, depending on experience, location, and employer.

What is Opstech Solutions?

Opstech Solutions typically refers to companies or teams that provide operational technology (OT) solutions, which involve integrating and managing hardware and software to monitor and control industrial processes. These solutions often bridge the gap between traditional IT and operational systems, helping businesses improve efficiency, safety, and reliability in areas like manufacturing, utilities, and logistics. Opstech Solutions specialists may offer services such as automation, system integration, predictive maintenance, and cybersecurity for industrial environments.

What are some common challenges faced by professionals working in an Opstech Solutions role, and how can they be addressed?

Professionals in Opstech Solutions roles often encounter challenges such as rapidly changing technology, balancing operational efficiency with innovation, and aligning IT solutions with business goals. Navigating these challenges typically involves continuous learning, strong cross-functional communication, and proactive problem-solving. Collaborating closely with both technical teams and business stakeholders is essential to ensure that solutions are practical, scalable, and aligned with organizational objectives. Leveraging industry best practices and regularly updating skills can help professionals stay ahead in this dynamic field.

What are the key skills and qualifications needed to thrive as an Opstech Solutions specialist, and why are they important?

To excel as an Opstech Solutions specialist, you generally need strong analytical skills, a background in operations or IT, and a relevant degree in business, engineering, or computer science. Familiarity with process automation tools, data analytics platforms, and project management systems is typically required, along with certifications like Six Sigma or PMP. Excellent problem-solving, communication, and adaptability are crucial soft skills for collaborating across teams and driving innovation. These combined skills enable effective optimization of business processes, ensuring efficiency and competitive advantage in dynamic operational environments.

What is the difference between Opstech Solutions vs Network Technician?

AspectOpstech SolutionsNetwork Technician
Required CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (commonly required)
Work EnvironmentIT support, troubleshooting, and system management in various industriesNetwork setup, maintenance, and troubleshooting primarily in IT and telecom sectors
Employer & Industry UsageIT service providers, corporate IT departments, tech companiesTelecom companies, ISPs, corporate IT teams

Opstech Solutions and Network Technicians both work in IT environments, but Opstech Solutions often provides broader IT support services, while Network Technicians focus specifically on network infrastructure. Certifications like CompTIA Network+ are common for both roles, but Network Technicians may also require Cisco certifications. Their work environments overlap, yet their primary responsibilities differ in scope and specialization.

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Opstech Solutions jobs near you
Infographic showing various Opstech Solutions job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $63,640 per year, or $30.6 per hour.

IT support Associate, Ops Tech Solutions (OTS)

Amazon.com Services LLC

Romeoville, IL • On-site

Full-time

Medical, Retirement

Posted 14 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,133 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

About OpsTech IT
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to
- Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handles support requests and procedures across the network.
- Assist in training new hires.
- Continuous learning of new technologies.
- Ability to support customers from multiple buildings in the area, as well as remote customers.
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation.
BASIC QUALIFICATIONS- Experience working with computer systems and troubleshooting
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.


USA, IL, Romeoville - 23.50 - 37.74 USD hourly

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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