OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle ... solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting ...
OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle ... solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting ...
IT Support Associate II, Ops Tech Solutions (OTS)
Saint Peters, MO · On-site
$20.50 - $28.25/hr
OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle ... solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting ...
IT Support Associate II, Ops Tech Solutions (OTS)
Saint Peters, MO · On-site
$20.50 - $28.25/hr
OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle ... solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting ...
Opstech Solutions information
What is Opstech Solutions?
Opstech Solutions typically refers to companies or teams that provide operational technology (OT) solutions, which involve integrating and managing hardware and software to monitor and control industrial processes. These solutions often bridge the gap between traditional IT and operational systems, helping businesses improve efficiency, safety, and reliability in areas like manufacturing, utilities, and logistics. Opstech Solutions specialists may offer services such as automation, system integration, predictive maintenance, and cybersecurity for industrial environments.
What are some common challenges faced by professionals working in an Opstech Solutions role, and how can they be addressed?
Professionals in Opstech Solutions roles often encounter challenges such as rapidly changing technology, balancing operational efficiency with innovation, and aligning IT solutions with business goals. Navigating these challenges typically involves continuous learning, strong cross-functional communication, and proactive problem-solving. Collaborating closely with both technical teams and business stakeholders is essential to ensure that solutions are practical, scalable, and aligned with organizational objectives. Leveraging industry best practices and regularly updating skills can help professionals stay ahead in this dynamic field.
What are the key skills and qualifications needed to thrive as an Opstech Solutions specialist, and why are they important?
To excel as an Opstech Solutions specialist, you generally need strong analytical skills, a background in operations or IT, and a relevant degree in business, engineering, or computer science. Familiarity with process automation tools, data analytics platforms, and project management systems is typically required, along with certifications like Six Sigma or PMP. Excellent problem-solving, communication, and adaptability are crucial soft skills for collaborating across teams and driving innovation. These combined skills enable effective optimization of business processes, ensuring efficiency and competitive advantage in dynamic operational environments.
What is the difference between Opstech Solutions vs Network Technician?
| Aspect | Opstech Solutions | Network Technician |
|---|---|---|
| Required Certifications | CompTIA A+, Network+ (often preferred) | CompTIA Network+, Cisco CCNA (commonly required) |
| Work Environment | IT support, troubleshooting, and system management in various industries | Network setup, maintenance, and troubleshooting primarily in IT and telecom sectors |
| Employer & Industry Usage | IT service providers, corporate IT departments, tech companies | Telecom companies, ISPs, corporate IT teams |
Opstech Solutions and Network Technicians both work in IT environments, but Opstech Solutions often provides broader IT support services, while Network Technicians focus specifically on network infrastructure. Certifications like CompTIA Network+ are common for both roles, but Network Technicians may also require Cisco certifications. Their work environments overlap, yet their primary responsibilities differ in scope and specialization.
What are popular job titles related to Opstech Solutions jobs in Missouri?
For Opstech Solutions jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Opstech Solutions jobs in Missouri look for?
The top searched job categories for Opstech Solutions jobs in Missouri are:
- Mssp Company In
- Director Infrastructure Ontario Io
- Telecommute Setpoint Integrated Solutions
- Manager Solution Architecture
- Executive Knowledge Graph
- Senior Microsoft Dynamics 365 Solution Architect
- Trainee Fintech Software Engineer
- Work From Home Microsoft Azure Support Engineer
- Railroad Cyber
- Freelance Ai Solution Architect
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 25 days ago
Amazon rating
7.4
Based on 7,133 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOP's.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- Experience working independently with minimal supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MO, CHESTERFIELD - 25.48 - 41.68 USD hourly
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOP's.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- Experience working independently with minimal supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MO, CHESTERFIELD - 25.48 - 41.68 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US