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Operations Support Team Lead Jobs (NOW HIRING)

Team Lead, Operations Time Type: Full Time POSITION SUMMARY The Team Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily.

The Team Lead will work closely with an Operations Supervisor and the Operations Manager. The main ... Provide training and on-going support to team members * Review procedure documentation to ensure ...

In this role, you'll lead 15-20 unionized production team members, owning daily shift execution ... Manage shift staffing to meet production goals, and support cross-functional team operations as ...

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If so, our client is hiring an Operations Support. Position Type: * Contract * Hybrid Required ... Must be a dynamic and self-starting individual, able to work independently or as part of a team ...

Production Support Lead

Earth City, MO · On-site

$17.75 - $24.50/hr

GENERAL The Production Support Team Lead is a highly skilled fulfillment professional who combines deep operational expertise with strong leadership capability. This role oversees workflow execution ...

Requisition Number: 104860 Operations Team Lead Location: This is an onsite work opportunity in our ... Provides support in organizing and facilitating department or company meetings. Assume the managers ...

The Support Team Lead is responsible for supporting and empowering a team of Support Technicians to provide excellent customer service by troubleshooting and resolving customer issues to 300+ clients.

Operational Support: * Support shift execution under direct supervision of the GM/AGM or Certified Team Lead. * Maintain food safety, cleanliness, and operational standards. Guest Experience: * Model ...

Operations Team Lead The position is responsible for ensuring and improving the performance, productivity, efficiency and profitability of department and organizational operations through the ...

The team lead position is responsible for providing quality and efficient customer service to ... Establishes work procedures and processes that support the company and departmental standards ...

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Operations Support Team Lead information

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$12

$27

$64

How much do operations support team lead jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for operations support team lead in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

How does an Operations Support Team Lead typically collaborate with other departments to ensure smooth business processes?

An Operations Support Team Lead frequently works cross-functionally, acting as a bridge between their support team and departments such as logistics, finance, IT, and customer service. This collaboration involves regular meetings to align on process improvements, sharing updates on operational bottlenecks, and coordinating the implementation of new procedures. By maintaining open communication channels and fostering teamwork, the Team Lead ensures that operational objectives are met efficiently while quickly addressing any interdepartmental issues that arise.

What are the key skills and qualifications needed to thrive as an Operations Support Team Lead, and why are they important?

To thrive as an Operations Support Team Lead, you need strong organizational skills, experience in operations management, and often a relevant degree or equivalent experience in business or logistics. Familiarity with workflow management software, CRM systems, and proficiency in tools like Microsoft Excel are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for motivating teams and resolving issues efficiently. These skills are essential for ensuring smooth operations, meeting targets, and maintaining high team performance in dynamic work environments.

What is the difference between Operations Support Team Lead vs Operations Coordinator?

AspectOperations Support Team LeadOperations Coordinator
ResponsibilitiesOversees support teams, manages workflows, ensures operational efficiencyCoordinates daily activities, assists with process implementation, supports operations staff
Required SkillsLeadership, problem-solving, communication, basic technical knowledgeOrganizational skills, communication, multitasking, basic technical understanding
CertificationsTypically none required; relevant certifications can be beneficialUsually none required
Work EnvironmentOffice setting, team management, cross-department collaborationOffice environment, task coordination, support roles

The Operations Support Team Lead and Operations Coordinator roles share similarities in supporting daily operations and requiring strong communication skills. However, the Team Lead generally has greater responsibility for supervising support staff and managing workflows, while the Coordinator focuses on assisting with operational tasks and coordination. Both roles are essential in maintaining efficient operations within organizations, especially in industries like logistics, manufacturing, and customer service.

What does an Operations Support Team Lead do?

An Operations Support Team Lead oversees a team responsible for supporting the daily operational activities of a company or department. They coordinate workflow, ensure processes run smoothly, resolve issues, and serve as a point of contact between team members and management. Their role often includes training staff, monitoring performance, implementing process improvements, and reporting on team outcomes. The aim is to enhance efficiency, maintain quality standards, and support the organization's goals.
More about Operations Support Team Lead jobs
What job categories do people searching Operations Support Team Lead jobs look for? The top searched job categories for Operations Support Team Lead jobs are:
Infographic showing various Operations Support Team Lead job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 25% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,139 per year, or $28 per hour.
Operations Support

$45K - $61K/yr

Other

Posted 28 days ago


Job description

Description

Position Summary


Operations Support plays a key role in ensuring effective execution, coordination, and continuous improvement of operational processes across the organization. This position supports leadership by maintaining structured workflows, facilitating communication across teams, and helping drive efficiency in day-to-day operations.

This role requires a highly organized and detail-oriented professional who can balance task execution with process discipline, while also contributing ideas for improvement. The ideal candidate is proactive, collaborative, and capable of aligning teams to meet organizational goals.


Key Responsibilities


Producer (Execution & Results)

  • Provide direct administrative and operational support to the Head of Operations and Operations Manager
  • Coordinate day-to-day operational activities to ensure timely completion of tasks and deliverables
  • Monitor and follow up on pending tasks, ensuring deadlines are consistently met
  • Support operational procedures within mortgage or financial processes

Administrator (Structure & Process)

  • Manage scheduling, including meetings and appointments, ensuring efficiency and organization
  • Prepare reports, presentations, spreadsheets, and operational materials
  • Handle data entry, document preparation, and process tracking across workflows
  • Maintain, organize, and ensure accuracy of operational documentation
  • Ensure compliance with company policies, procedures, and confidentiality standards

Integrator (People & Communication)

  • Act as a primary point of contact for internal teams, facilitating clear and effective communication
  • Coordinate internal and external resources for projects, events, and tasks
  • Assist with employee administrative requests
  • Anticipate team needs and support a collaborative, solutions-oriented work environment

Entrepreneur (Improvement & Optimization)

  • Collaborate with leadership to identify opportunities to improve operational processes
  • Support the implementation and tracking of process improvements
  • Contribute ideas to enhance efficiency, productivity, and team effectiveness
  • Perform additional duties as assigned

Requirements

Skills & Qualifications

  • Strong written and verbal communication skills in English (B2 level or above)
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Detail-oriented with strong organizational skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proactive, self-motivated, and able to work independently and as part of a team
  • Strong problem-solving skills and ability to anticipate needs
  • Professional and courteous communication style

Education & Experience

  • Experience in customer support or administrative roles, preferably in financial services or process-driven environments
  • Experience with documentation tracking, client support, or operational processes is desirable
  • No prior mortgage industry experience required
  • Willingness to learn and adapt to the mortgage banking industry