Operations Support Coordinator Jobs in Riverside, CA

Job Summary:
Under general direction, coordinates and performs the administrative support functions for the Office of Sustainability by administering office operations, utility information systems, sustainability events, project coordination, reporting activities, and operational support services. Serves as the primary administrative liaison with campus departments, auxiliary organizations, vendors, and community partners to coordinate administrative processes, maintain records and information systems, and support sustainability initiatives through independent coordination of multiple projects, operational activities, and office priorities in accordance with university policies and procedures.

Responsibilities:

Utility and Information Systems Support

• Coordinates the collection, organization, and maintenance of utility and sustainability information in support of campus and systemwide reporting requirements.
• Maintains utility and sustainability databases and tracking systems to ensure records are complete, current, and accessible.
• Compiles information from multiple sources and prepares routine reports, summaries, and supporting documentation.
• Coordinates campus-wide reporting activities by gathering information from departments, auxiliaries, vendors, and service providers.
• Identifies data entry errors, missing information, and reporting discrepancies and coordinates corrective actions with appropriate stakeholders.
• Supports utility billing and chargeback processes through routine data entry, documentation, reconciliation, tracking, and recordkeeping.
• Serves as a liaison with campus departments and utility providers regarding service requests, account maintenance, and operational inquiries.
• Maintains sustainability websites, dashboards, and informational resources by updating content and ensuring accessibility compliance.
• Coordinates sustainability-related service requests and maintains related records and documentation.
• Apply established policies and procedures to support efficient office and program operations.

Event Planning, Coordination and Support

• Coordinates and implements campus-wide sustainability events and outreach initiatives, ensuring alignment with institutional goals and campus priorities.
• Coordinates event logistics and operations across departments and external partners, including scheduling, space, vendors, and compliance with campus policies.
• Coordinates event promotion and outreach, including digital communications and marketing materials, in collaboration with campus stakeholders.
• Serves as a central point of coordination for event activities, facilitating communication among campus units, student groups, vendors, and community partners to ensure timely execution and issue resolution.
• Coordinates sustainability-related operational services for events, including waste diversion; tracks service delivery, and ensures accurate cost recovery.
• Collects participant feedback and prepares summaries for management review. Coordinates post-event follow-up activities, documentation, and record retention. Assists with identifying opportunities to improve event logistics, communication, and participant engagement.

Administrative and Project Support

• Coordinates sustainability programs, initiatives, and operational projects in support of campus priorities. Assists with project scheduling, communication, documentation, and coordination among stakeholders.
• Maintains project records, files, and supporting documentation.
• Prepares and distributes reports, correspondence, and program materials, including routine summaries and visual presentations of information.
• Coordinates operational functions of the Office of Sustainability, including scheduling, workflow tracking, documentation, and standard operating procedures
• Serves as a point of contact for sustainability-related inquiries, facilitating communication and coordination among campus departments, vendors, and community members.
• Coordinates meetings, prepares agendas, records meeting notes, and follows up on action items. Assists with project activities, including logistics, documentation, and follow-up on action items.
• Coordinates service requests, work orders, project tracking, and chargeback processes within campus systems (e.g., CMMS), ensuring accuracy and completion.
• Provides coordination and guidance to student assistants or project participants, and completes special projects involving cross-functional coordination, data analysis, and process improvements.
• Process chargeback requests

Other classification related duties as assigned

• Serve on department and/or university committees as directed
• Provides coordination and guidance to student assistants or project participants and completes special projects involving cross-functional coordination data compilation, reporting support, and process improvement activities
• Perform other classification-related duties as assigned

Minimum Qualifications:

• High School diploma or its equivalent AND five years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

Required Qualifications:

• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Expertise in using office software packages, technology, and systems.
• Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist.
• Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
• Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
• Ability to effectively write and present own reports.
• Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
• Ability to use negotiation and persuasion skills to achieve results and expedite projects.

Preferred Qualifications:

• Three years of experience in general clerical work along with a thorough knowledge of office methods, procedures and practices.
• Experience with work order management and CMMS (Computerized Maintenance Management System)
• Experience with public works processes and requirements
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures
• Understanding and working knowledge of various social media platforms and how to best utilize them.
• Experience in using multiple methods of communication
• Excellent oral and written communication skill; thorough knowledge of English grammar, punctuation, and spelling
• Fluency in using standard office software such as the Microsoft Office suite and ability to use a broader range of technology, systems, and databases
• Ability to independently handle multiple work unit priorities and projects.
• Ability to independently apply a wide variety of policies and procedures where specific guidelines may not exist.
• Ability to develop practical, thorough and creative solutions while utilizing professional judgment and active problem-solving
• Ability to draft and compose correspondence and standard reports.
• Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
• Ability to update department website with relevant content

Special Conditions:

• Possess a Valid CA Drivers License

Compensation and Benefits:

The salary offered will take into account internal equity and experience among other factors.

Anticipated hiring range: Step 1 $4,367 per month for qualified candidates

Classification hiring range: $4,367 (Step 1) - $4,727 (Step 20)

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Non-Exempt/Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.     

The application deadline is August 13, 2026 at 11:55 P.M.  

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabil...