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Operations Supervisor Jobs in Raleigh, NC (NOW HIRING)

The Operations Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks. Profile Requirements of the Operation ...

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$27.7K

$56.7K

$105.9K

How much do operations supervisor jobs pay per year?

As of Jun 18, 2026, the average yearly pay for operations supervisor in Raleigh, NC is $56,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $69,300.00 per year, depending on experience, location, and employer.

What are Operations Supervisors?

Operations Supervisors are professionals responsible for overseeing daily operations within an organization, typically in industries like manufacturing, logistics, or retail. They manage teams, coordinate workflows, ensure policies and procedures are followed, and strive to meet productivity and quality standards. Operations Supervisors also handle scheduling, resolve issues on the floor, and often play a key role in staff training and performance evaluations. Their goal is to maintain smooth and efficient business operations while meeting organizational objectives.

What is the minimum salary of a supervisor?

The minimum salary for an operations supervisor varies by location and industry, but entry-level positions typically start around $40,000 to $50,000 annually. Factors such as experience, certifications, and company size can influence the starting pay for this role.

What are some common challenges Operations Supervisors face when managing teams in a fast-paced environment?

Operations Supervisors often encounter challenges such as balancing productivity goals with employee well-being, addressing staffing shortages, and adapting to sudden changes in workflow or priorities. Effective communication and quick problem-solving are essential, as supervisors must coordinate with various departments and ensure that team members remain motivated and aligned with company objectives. Proactively addressing these challenges can help maintain smooth operations and foster a collaborative work environment.

What is the difference between Operations Supervisor vs Operations Coordinator?

AspectOperations SupervisorOperations Coordinator
Required CredentialsHigh school diploma; often some management or industry-specific certificationsHigh school diploma; may have certifications in project management or industry tools
Work EnvironmentSupervises teams, manages daily operations, and enforces policiesSupports operational tasks, coordinates activities, and assists supervisors
Employer & Industry UsageCommon in manufacturing, logistics, retail, and service industriesOften found in administrative, logistics, and customer service sectors

Operations Supervisors typically oversee teams and ensure operational efficiency, while Operations Coordinators focus on supporting and coordinating daily activities. Both roles are essential in maintaining smooth operations but differ in scope and responsibilities.

How much salary for an operations supervisor?

The average salary for an operations supervisor typically ranges from $50,000 to $80,000 per year, depending on industry, location, experience, and company size. Salaries may also include benefits such as bonuses, health insurance, and paid time off, with some roles requiring certifications or specific skills in management and logistics.

What does an operations supervisor do?

An operations supervisor oversees daily activities within a department or organization to ensure efficiency and productivity. They coordinate staff, monitor performance, implement policies, and may use tools like management software to streamline operations. Strong leadership, communication skills, and understanding of operational processes are essential for this role.

What are the key skills and qualifications needed to thrive as an Operations Supervisor, and why are they important?

To thrive as an Operations Supervisor, you need strong leadership abilities, organizational skills, and experience in operations management, often supported by a bachelor's degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, scheduling software, and inventory management tools is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and resolve daily challenges. These competencies are crucial for ensuring efficient workflows, meeting organizational goals, and maintaining high team morale.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level executive roles, specialized medical professionals like surgeons, certain legal positions such as trial lawyers, and highly experienced consultants or contractors in fields like IT or engineering. These roles often require advanced skills, extensive experience, and sometimes certification or licensing, and may involve long hours or high-pressure environments.
More about Operations Supervisor jobs
What are the most commonly searched types of Operations Supervisor jobs in Raleigh, NC? The most popular types of Operations Supervisor jobs in Raleigh, NC are:
What are popular job titles related to Operations Supervisor jobs in Raleigh, NC? For Operations Supervisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operations Supervisor jobs in Raleigh, NC look for? The top searched job categories for Operations Supervisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operations Supervisor jobs? Cities near Raleigh, NC with the most Operations Supervisor job openings:
Infographic showing various Operations Supervisor job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $56,720 per year, or $27.3 per hour.
Operations Supervisor- Commercial Insurance (Remote)

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Durham, NC

Full-time

Medical, Retirement

Posted 23 days ago


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 261 rated insurance


Job description

Description

Job Description:

Title: Operations Supervisor – Commercial Lines 

Work Mode: Remote (Southeastern US only) | Location/Supporting: Longwood, FL | Book Focus: General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business. 

Key Responsibilities: 

  • Performance Standards: Monitor productivity, efficiency, quality, and service standards. 

  • Culture Promotion: Promote IOA culture and support team engagement. 

  • Professional Development: Support ongoing staff training and development. 

  • Succession Planning: Develop future branch operations leaders. 

  • Direct Staff Management: Lead Account Management staff and provide coaching and guidance. 

  • HR Management: Ensure compliance with HR policies and processes. 

  • Recruitment and Onboarding: Participate in hiring, interviewing, and onboarding. 

  • Performance Communication: Deliver evaluations and maintain transparent communication with leadership. 

  • Workflow Management: Assign and balance workloads to ensure service continuity. 

  • Operational Process Excellence: Implement and enforce processes and best practices. 

  • Data Analysis: Monitor and interpret performance data and take action as needed. 

  • Data Integrity: Maintain accurate data across agency and carrier systems. 

  • Account Management: Manage an assigned book of business. 

  • Technical Support: Serve as a subject matter expert for coverage and service questions. 

  • Client Relationship Management: Manage client relationships and support renewals and service needs. 

  • Policy and Service Administration: Oversee policy administration, placement, billing, claims support, and documentation of accuracy. 

  • Renewal and New Business Execution: Lead or support the full renewal and new business process. 

  • Service Excellence: Deliver excellent service and proactively anticipate client needs. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Professional designations preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.