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Operations Supervisor Jobs in Raleigh, NC (NOW HIRING)

Jj

Operations Supervisor, PSC

Raleigh, NC · Remote

The Operations Supervisor will oversee daily operations, ensure superior service delivery, and support a team of direct reports. You will play a critical role in enhancing the efficiency and ...

CX Employees

Be Seen First

Warehouse Operations Supervisor

Raleigh, NC · On-site

$20/hr

1:00am-10:00am Courier Express Seeking Operations Supervisor / Transportation Courier Express is looking for a strong operations oriented team player with experience in a fast paced environment and ...

Hertz

Vehicle Operations Supervisor

Raleigh, NC

$49K/yr

Wage: $49,500/yr The Vehicle Operations Supervisor role is a management role with the Hertz Corporation that provides leadership and administrative support to all Vehicle Service Associates (VSA). In ...

Securitas

Site Operations Supervisor

Durham, NC · On-site

$27.50/hr

Knowledge of security operations with an emphasis on patrol, inspection and response services. * Knowledge of supervisory practices and procedures. * Ability to provide positive direction and ...

Securitas

Site Operations Supervisor

Durham, NC · On-site

$27.50/hr

Knowledge of security operations with an emphasis on patrol, inspection and response services. * Knowledge of supervisory practices and procedures. * Ability to provide positive direction and ...

Walmart

Warehouse Operations Supervisor

Durham, NC · On-site

$80K - $120K/yr

... operations by monitoring and ensuring department performance related to maintaining warehouse ... 1 year supervisory experience in a maintenance related environment supervising, evaluating ...

Walmart

Warehouse Operations Supervisor

Carrboro, NC · On-site

$80K - $120K/yr

... operations by monitoring and ensuring department performance related to maintaining warehouse ... 1 year supervisory experience in a maintenance related environment supervising, evaluating ...

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All JobsOperations Supervisor JobsOperations Supervisor Jobs in Raleigh, NC

Operations Supervisor information

See Raleigh, NC salary details

$27.7K

$56.7K

$105.9K

How much do operations supervisor jobs pay per year?

As of Jun 18, 2026, the average yearly pay for operations supervisor in Raleigh, NC is $56,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $69,300.00 per year, depending on experience, location, and employer.

What are Operations Supervisors?

Operations Supervisors are professionals responsible for overseeing daily operations within an organization, typically in industries like manufacturing, logistics, or retail. They manage teams, coordinate workflows, ensure policies and procedures are followed, and strive to meet productivity and quality standards. Operations Supervisors also handle scheduling, resolve issues on the floor, and often play a key role in staff training and performance evaluations. Their goal is to maintain smooth and efficient business operations while meeting organizational objectives.

What is the minimum salary of a supervisor?

The minimum salary for an operations supervisor varies by location and industry, but entry-level positions typically start around $40,000 to $50,000 annually. Factors such as experience, certifications, and company size can influence the starting pay for this role.

What are some common challenges Operations Supervisors face when managing teams in a fast-paced environment?

Operations Supervisors often encounter challenges such as balancing productivity goals with employee well-being, addressing staffing shortages, and adapting to sudden changes in workflow or priorities. Effective communication and quick problem-solving are essential, as supervisors must coordinate with various departments and ensure that team members remain motivated and aligned with company objectives. Proactively addressing these challenges can help maintain smooth operations and foster a collaborative work environment.

What is the difference between Operations Supervisor vs Operations Coordinator?

AspectOperations SupervisorOperations Coordinator
Required CredentialsHigh school diploma; often some management or industry-specific certificationsHigh school diploma; may have certifications in project management or industry tools
Work EnvironmentSupervises teams, manages daily operations, and enforces policiesSupports operational tasks, coordinates activities, and assists supervisors
Employer & Industry UsageCommon in manufacturing, logistics, retail, and service industriesOften found in administrative, logistics, and customer service sectors

Operations Supervisors typically oversee teams and ensure operational efficiency, while Operations Coordinators focus on supporting and coordinating daily activities. Both roles are essential in maintaining smooth operations but differ in scope and responsibilities.

How much salary for an operations supervisor?

The average salary for an operations supervisor typically ranges from $50,000 to $80,000 per year, depending on industry, location, experience, and company size. Salaries may also include benefits such as bonuses, health insurance, and paid time off, with some roles requiring certifications or specific skills in management and logistics.

What does an operations supervisor do?

An operations supervisor oversees daily activities within a department or organization to ensure efficiency and productivity. They coordinate staff, monitor performance, implement policies, and may use tools like management software to streamline operations. Strong leadership, communication skills, and understanding of operational processes are essential for this role.

What are the key skills and qualifications needed to thrive as an Operations Supervisor, and why are they important?

To thrive as an Operations Supervisor, you need strong leadership abilities, organizational skills, and experience in operations management, often supported by a bachelor's degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, scheduling software, and inventory management tools is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and resolve daily challenges. These competencies are crucial for ensuring efficient workflows, meeting organizational goals, and maintaining high team morale.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level executive roles, specialized medical professionals like surgeons, certain legal positions such as trial lawyers, and highly experienced consultants or contractors in fields like IT or engineering. These roles often require advanced skills, extensive experience, and sometimes certification or licensing, and may involve long hours or high-pressure environments.
More about Operations Supervisor jobs
What are the most commonly searched types of Operations Supervisor jobs in Raleigh, NC? The most popular types of Operations Supervisor jobs in Raleigh, NC are:
What are popular job titles related to Operations Supervisor jobs in Raleigh, NC? For Operations Supervisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operations Supervisor jobs in Raleigh, NC look for? The top searched job categories for Operations Supervisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operations Supervisor jobs? Cities near Raleigh, NC with the most Operations Supervisor job openings:
Operations Supervisor jobs near you
Infographic showing various Operations Supervisor job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $56,720 per year, or $27.3 per hour.

Operations Supervisor, PSC

Jj

Raleigh, NC • Remote

Full-time

Posted 8 days ago

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

People Leader

All Job Posting Locations:

Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for an Operations Supervisor to be located in Pittsburgh, PA; Horsham, PA; Raleigh, NC; Charlotte, NC; Orlando, FL; Phoenix, AZ; or Dallas, TX.

Purpose:

The Operations Supervisor will oversee daily operations, ensure superior service delivery, and support a team of direct reports. You will play a critical role in enhancing the efficiency and effectiveness of our healthcare operations, ensuring we meet the needs of our patients while maintaining the highest standards of quality and compliance.

Responsibilities:

Supervise, coach, and mentor a team of direct reports, ensuring excellent patient service.

Oversee the onboarding of new hires, and identify training needs to enhance ongoing skills and productivity. Collaborate with training leadership for upskilling.

Monitor team performance through key performance indicators (KPIs) and metrics, conduct regular performance discussions, set performance goals, and ensure team compliance with policies and healthcare regulations (e.g. HIPAA)

Work closely with key business partners to achieve program goals, develop SOPs and ensure compliance.

Manage staff scheduling andmaintain data quality standards based on program metrics. Implement and enhance operational processes for accuracy and efficiency.

Collaborate with leadership to create program SOP's, WI's and job aids and ensure implementation asrequired.

Review and update call guides for assigned programs as required.

Partner with leadership to create and implement quality assurance measures ensuring adherence to processes, procedures, and patient confidentiality.

Handle escalated patient concerns and logistical issues promptly, ensuring timely resolutions and maintaining patient satisfaction.

Track operational metrics, deliver regular reports and updates to management and stakeholders,

Recommend workflow, system, and process improvements to enhance efficiency, productivity, and overall program performance.

Work with cross-functional teams to implement new strategies and best practices.

Up to 10% travel may be required.

Other duties as assigned.

Required Qualifications:

Bachelor's Degree in Healthcare Administration, Business Management or related field.

Minimum of 4 years working experience with 3+ years experience in a supervisory role in a call center environment, ideally within the healthcare industry.

Strong understanding of call center operations, KPIs, and healthcare regulations.

Proven leadership skills with the ability to inspire and motivate a team, while also maintaining accountability.

Proficient with using call center software, CRM tools, and Microsoft Office Suite.

Preferred Qualifications:

Ability to exercise independent judgment.

Ability to manage deliverables in a fast-paced environment.

Exceptional customer focus, collaboration, initiative, results-oriented, business solution-oriented capabilities

#Li-Remote

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Consulting, Customer Analytics, Customer Centricity, Customer Engagement, Customer Relationship Management (CRM), Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Developing Others, Inclusive Leadership, Leadership, Problem Solving, Process Optimization, Quality Services, Service Excellence, Standard Operating Procedure (SOP)

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