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Operations Supervisor Jobs in Raleigh, NC (NOW HIRING)

This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing Operation Supervisors lead the agents whom are responsible for the guest ...

This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing Operation Supervisors lead the agents whom are responsible for the guest ...

Operations Supervisor

Raleigh, NC ยท On-site

$65K - $85K/yr

Service Center Operations Supervisor REPORTS TO: Service Center Manager / Operations Manager OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals ...

Operations Supervisor

Raleigh, NC ยท On-site

$67K - $70K/yr

This position has overall warehouse operations responsibility during the absence of the Warehouse Manager and have the ability to supervise Distribution Supervisors. Core Responsibilities: * Analyzes ...

Operations Supervisor

Raleigh, NC ยท On-site

$67K - $70K/yr

This position has overall warehouse operations responsibility during the absence of the Warehouse Manager and have the ability to supervise Distribution Supervisors. Core Responsibilities: * Analyzes ...

We're currently seeking a Depot Operations Supervisor to join our team in our newest market area, Raleigh NC. If you're energized by a fast-paced environment and have a passion for delivering great ...

Operations Monitor customer satisfaction by ensuring daily completion of routes, customer receipt ... At least one (1) year supervisory experience OR one (1) year as a GFL Environmental Lead Driver ...

Be Seen First

1:00am-10:00am Courier Express Seeking Operations Supervisor / Transportation Courier Express is looking for a strong operations oriented team player with experience in a fast paced environment and ...

Site Operations Supervisor

Durham, NC ยท On-site

$27.50/hr

Knowledge of security operations with an emphasis on patrol, inspection and response services. * Knowledge of supervisory practices and procedures. * Ability to provide positive direction and ...

Site Operations Supervisor

Durham, NC ยท On-site

$27.50/hr

Knowledge of security operations with an emphasis on patrol, inspection and response services. * Knowledge of supervisory practices and procedures. * Ability to provide positive direction and ...

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Operations Supervisor information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do operations supervisor jobs pay per year?

As of Jul 8, 2026, the average yearly pay for operations supervisor in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What are Operations Supervisors?

Operations Supervisors are professionals responsible for overseeing daily operations within an organization, typically in industries like manufacturing, logistics, or retail. They manage teams, coordinate workflows, ensure policies and procedures are followed, and strive to meet productivity and quality standards. Operations Supervisors also handle scheduling, resolve issues on the floor, and often play a key role in staff training and performance evaluations. Their goal is to maintain smooth and efficient business operations while meeting organizational objectives.

How much is the salary of a supervisor?

The salary of an Operations Supervisor typically ranges from $45,000 to $75,000 annually, depending on experience, location, and industry. Supervisors often receive additional benefits such as bonuses, health insurance, and opportunities for advancement.

What is an operational supervisor?

An operations supervisor is a professional responsible for overseeing daily activities within a department or organization to ensure efficiency and productivity. They coordinate staff, monitor processes, and implement policies, often using management tools and requiring strong leadership and communication skills.

What are some common challenges Operations Supervisors face when managing teams in a fast-paced environment?

Operations Supervisors often encounter challenges such as balancing productivity goals with employee well-being, addressing staffing shortages, and adapting to sudden changes in workflow or priorities. Effective communication and quick problem-solving are essential, as supervisors must coordinate with various departments and ensure that team members remain motivated and aligned with company objectives. Proactively addressing these challenges can help maintain smooth operations and foster a collaborative work environment.

What is the difference between Operations Supervisor vs Operations Coordinator?

AspectOperations SupervisorOperations Coordinator
Required CredentialsHigh school diploma; often some management or industry-specific certificationsHigh school diploma; may have certifications in project management or industry tools
Work EnvironmentSupervises teams, manages daily operations, and enforces policiesSupports operational tasks, coordinates activities, and assists supervisors
Employer & Industry UsageCommon in manufacturing, logistics, retail, and service industriesOften found in administrative, logistics, and customer service sectors

Operations Supervisors typically oversee teams and ensure operational efficiency, while Operations Coordinators focus on supporting and coordinating daily activities. Both roles are essential in maintaining smooth operations but differ in scope and responsibilities.

How much do operations Supervisors make in the US?

Operations Supervisors in the US typically earn an average salary between $50,000 and $75,000 per year, depending on experience, industry, and location. They often oversee daily operations, manage staff, and ensure efficiency, with some roles offering additional benefits or bonuses.

What does an operations supervisor do?

An operations supervisor oversees daily activities within a department or organization to ensure efficiency and productivity. They coordinate staff, monitor performance, implement policies, and may use tools like management software to streamline operations. Strong leadership, communication skills, and problem-solving are essential for this role.

What are the key skills and qualifications needed to thrive as an Operations Supervisor, and why are they important?

To thrive as an Operations Supervisor, you need strong leadership abilities, organizational skills, and experience in operations management, often supported by a bachelor's degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, scheduling software, and inventory management tools is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and resolve daily challenges. These competencies are crucial for ensuring efficient workflows, meeting organizational goals, and maintaining high team morale.
More about Operations Supervisor jobs
What are the most commonly searched types of Operations Supervisor jobs in Raleigh, NC? The most popular types of Operations Supervisor jobs in Raleigh, NC are:
What are popular job titles related to Operations Supervisor jobs in Raleigh, NC? For Operations Supervisor jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Operations Supervisor jobs? Cities near Raleigh, NC with the most Operations Supervisor job openings:
Infographic showing various Operations Supervisor job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,681 per year, or $29.7 per hour.

Operations Supervisor

Durham City Transit Company

Durham, NC โ€ข On-site

Full-time

Re-posted 8 days ago


Job description

POSITION SUMMARY โ€“ OPERATIONS SUPERVISOR
Reporting to the Operations Director, the Operations Supervisor is responsible for the administrative work involved in the planning, coordinating and supervising of the daily operations of the Go Durham public transit system including, but not limited to, developing route and schedule assignments for bus operations. Plans, directs and coordinates activities of personnel to provide passengers with fast, efficient, and safe transportation.
Coordinates dispatching activities, communication operations, and assignment of drivers to obtain optimum use of facilities, equipment, and human resources. Assists in training new drivers; Maintains personnel and operational records; Ensures accurate recording of transit ridership data, bus schedule adherence, employee performance, and vehicle maintenance.
Establishes and promotes a safe, accident free, and healthy work environment. Ensures compliance with County, local, state and federal regulations regarding transit operations such as vehicle safety, driver certifications and training.
GENERAL QUALIFICATIONS
Knowledge: Must have thorough understanding of Durham area and of the GoDurham routes, service policies, and fare structures. Understanding of transit operations and related regulations required. Post-secondary training in supervision/management, safety, training, human resources or related fields is desired.
Experience: Four years of direct transit operations experience is a minimal requirement. Prior experience in a supervisory or leadership position is a plus. Internal candidateโ€™s personnel and attendance records will be reviewed for compliance with company policies and procedures.
Skills: Must have well-refined verbal and written communications skills. Organization skills and self-directed work ethic are essential. Must be a strong communicator with effective listening skills. Able to prepare and present clear, concise and accurate reports to members of management. Proficiency with Microsoft Word and Excel programs is required.
Physical Demands/Work Environment: Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Vision, hearing, speech and manual dexterity are required. A valid North Carolina CDL driverโ€™s license is necessary. Must have the ability to read, analyze and interpret general information concerning organizational needs and operations. Other normal office-related physical demands may be necessary.
Mental Demands: Must have the ability to listen, reason, think, concentrate and interact with others. The ability to exercise self-control and work under stressful conditions is necessary, particularly in employee relations situations.
ESSENTIAL FUNCTIONS
  • Assigns, directs and supervises transit, dispatching and related operations which includes scheduling daily work assignments using run board, extra board, and stand-by or call-in Operators in accordance with the collective bargaining agreement and appropriate control mechanisms to improve efficiency, labor utilization and cost control.
  • Monitors two-way radio; directs or assists Operators to ensure on-time performance as well as appropriate response to detours, accidents, incidents, etc.
  • Maintains updated Operator sign-in log, dispatch control log, attendance and shift replacement record, lost amp; found log, accident/incident reports and similar records.
  • Reviews payroll records for accuracy of hours; Assures route bidding procedures are followed according to collective bargaining agreement
  • Dispatches replacement buses and operators for vehicles involved in accidents or vehicle breakdowns. Responds to equipment failures, schedule delays, service problems, accidents, injuries, incidents, etc.; takes charge of scene and provides first aid or crowd control if needed; works with appropriate emergency officials to resolve such situations; completes reports and follows-up with Safety amp; Training Manager, corporate staff and insurers as necessary.
  • Participates in the investigation of accidents and injuries and cooperates in the preparation of material and evidence for use in hearings, law suits, and insurance investigations; Formulates general safety policies and procedures to be followed in compliance with local, state, and federal rules and regulations; Ensures that drivers meet and comply with all federal, state and local health and safety regulations, including CDL requirements.
  • Works with Safety Officer, Safety Committee and Operators to establish and maintain a strong safety culture including participation on committees, helping to organize safety displays, managing safety incentive programs, organizing amp; conducting bus rodeo, coordinating Employee-of-the-Month program, and similar activities.
  • Trains, monitors, directs, supervises, and disciplines Operators as necessary to ensure safe and reliable operations within contractual guidelines and applicable regulations and laws.
  • Performs on-road supervision including observing road conditions, monitoring service, ensuring on-time performance, and similar activities.
  • Processes passenger complaints and initiates corrective actions designed to improve customer relations and services; Ensures all complaints concerning transit services are expeditiously and thoroughly addressed and accurate record keeping is maintained; responds to customer inquiries and concerns verbally and in writing; is proactive in identifying and resolving problems.
  • Supervises and serves as back-up to Customer Service Representatives including assisting with public service, informational calls and crowd control. Helps to maintain the security and cleanliness of all customer service areas.
  • Operates transit bus as needed; Performs regular road observations, time checks, uniform checks, cleanliness spot-checks, fitness-for-duty determinations, and completion of appropriate monitoring paperwork.