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Operations Supervisor Jobs in Raleigh, NC (NOW HIRING)

Operations Supervisor

Raleigh, NC · On-site

$65K - $85K/yr

Service Center Operations Supervisor REPORTS TO: Service Center Manager / Operations Manager OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals ...

Operations Supervisor

Raleigh, NC · On-site

$23.57/hr

Ensure that the buildings, grounds, equipment, supplies and security systems are maintained properly, and report findings to the Bus Operations Manager or Facilities Manager. * * * Supervisory ...

Ensure that the buildings, grounds, equipment, supplies and security systems are maintained properly, and report findings to the Bus Operations Manager or Facilities Manager. * * * Supervisory ...

Operations Supervisor

Cary, NC

$49.90K - $83.10K/yr

About the Role McKesson is seeking an Operations Supervisor to lead a team of frontline specialists supporting reimbursement programs for pharmaceutical products. In this role, you will provide day ...

Operations Supervisor

Cary, NC · On-site

$49.90K - $83.10K/yr

About the Role McKesson is seeking an Operations Supervisor to lead a team of frontline specialists supporting reimbursement programs for pharmaceutical products. In this role, you will provide day ...

OPERATIONS SUPERVISOR Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where "We ...

Operations Supervisor

Cary, NC

$49.90K - $83.10K/yr

About the Role McKesson is seeking an Operations Supervisor to lead a team of frontline specialists supporting reimbursement programs for pharmaceutical products. In this role, you will provide day ...

OPERATIONS SUPERVISOR Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where "We ...

Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and ...

Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and ...

As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to meet all of Life Time's needs. Job Duties and ...

As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to meetall ofLife Time'sneeds. Job Duties and ...

Operations Supervisor (RLH) Air General, a third-generation, family-owned, national cargo handling company, is seeking an Operations Supervisor in our Raleigh Durham International Airport (RDU ...

New

The Operations Supervisor will oversee daily operations, ensure superior service delivery, and support a team of direct reports. You will play a critical role in enhancing the efficiency and ...

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Showing results 1-20

Operations Supervisor information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do operations supervisor jobs pay per year?

As of May 28, 2026, the average yearly pay for operations supervisor in Raleigh, NC is $61,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Supervisor, and why are they important?

To thrive as an Operations Supervisor, you need strong leadership abilities, organizational skills, and experience in operations management, often supported by a bachelor's degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, scheduling software, and inventory management tools is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and resolve daily challenges. These competencies are crucial for ensuring efficient workflows, meeting organizational goals, and maintaining high team morale.

What are some common challenges Operations Supervisors face when managing teams in a fast-paced environment?

Operations Supervisors often encounter challenges such as balancing productivity goals with employee well-being, addressing staffing shortages, and adapting to sudden changes in workflow or priorities. Effective communication and quick problem-solving are essential, as supervisors must coordinate with various departments and ensure that team members remain motivated and aligned with company objectives. Proactively addressing these challenges can help maintain smooth operations and foster a collaborative work environment.

What are Operations Supervisors?

Operations Supervisors are professionals responsible for overseeing daily operations within an organization, typically in industries like manufacturing, logistics, or retail. They manage teams, coordinate workflows, ensure policies and procedures are followed, and strive to meet productivity and quality standards. Operations Supervisors also handle scheduling, resolve issues on the floor, and often play a key role in staff training and performance evaluations. Their goal is to maintain smooth and efficient business operations while meeting organizational objectives.

What is the difference between Operations Supervisor vs Operations Coordinator?

AspectOperations SupervisorOperations Coordinator
Required CredentialsHigh school diploma; often some management or industry-specific certificationsHigh school diploma; may have certifications in project management or industry tools
Work EnvironmentSupervises teams, manages daily operations, and enforces policiesSupports operational tasks, coordinates activities, and assists supervisors
Employer & Industry UsageCommon in manufacturing, logistics, retail, and service industriesOften found in administrative, logistics, and customer service sectors

Operations Supervisors typically oversee teams and ensure operational efficiency, while Operations Coordinators focus on supporting and coordinating daily activities. Both roles are essential in maintaining smooth operations but differ in scope and responsibilities.

More about Operations Supervisor jobs
What are the most commonly searched types of Operations Supervisor jobs in Raleigh, NC? The most popular types of Operations Supervisor jobs in Raleigh, NC are:
What are popular job titles related to Operations Supervisor jobs in Raleigh, NC? For Operations Supervisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operations Supervisor jobs in Raleigh, NC look for? The top searched job categories for Operations Supervisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operations Supervisor jobs? Cities near Raleigh, NC with the most Operations Supervisor job openings:

Full-time

Posted 27 days ago


Job description

POSITION SUMMARY – OPERATIONS SUPERVISOR
Reporting to the Operations Director, the Operations Supervisor is responsible for the administrative work involved in the planning, coordinating and supervising of the daily operations of the Go Durham public transit system including, but not limited to, developing route and schedule assignments for bus operations. Plans, directs and coordinates activities of personnel to provide passengers with fast, efficient, and safe transportation.
Coordinates dispatching activities, communication operations, and assignment of drivers to obtain optimum use of facilities, equipment, and human resources. Assists in training new drivers; Maintains personnel and operational records; Ensures accurate recording of transit ridership data, bus schedule adherence, employee performance, and vehicle maintenance.
Establishes and promotes a safe, accident free, and healthy work environment. Ensures compliance with County, local, state and federal regulations regarding transit operations such as vehicle safety, driver certifications and training.
GENERAL QUALIFICATIONS
Knowledge: Must have thorough understanding of Durham area and of the GoDurham routes, service policies, and fare structures. Understanding of transit operations and related regulations required. Post-secondary training in supervision/management, safety, training, human resources or related fields is desired.
Experience: Four years of direct transit operations experience is a minimal requirement. Prior experience in a supervisory or leadership position is a plus. Internal candidate’s personnel and attendance records will be reviewed for compliance with company policies and procedures.
Skills: Must have well-refined verbal and written communications skills. Organization skills and self-directed work ethic are essential. Must be a strong communicator with effective listening skills. Able to prepare and present clear, concise and accurate reports to members of management. Proficiency with Microsoft Word and Excel programs is required.
Physical Demands/Work Environment: Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Vision, hearing, speech and manual dexterity are required. A valid North Carolina CDL driver’s license is necessary. Must have the ability to read, analyze and interpret general information concerning organizational needs and operations. Other normal office-related physical demands may be necessary.
Mental Demands: Must have the ability to listen, reason, think, concentrate and interact with others. The ability to exercise self-control and work under stressful conditions is necessary, particularly in employee relations situations.
ESSENTIAL FUNCTIONS
  • Assigns, directs and supervises transit, dispatching and related operations which includes scheduling daily work assignments using run board, extra board, and stand-by or call-in Operators in accordance with the collective bargaining agreement and appropriate control mechanisms to improve efficiency, labor utilization and cost control.
  • Monitors two-way radio; directs or assists Operators to ensure on-time performance as well as appropriate response to detours, accidents, incidents, etc.
  • Maintains updated Operator sign-in log, dispatch control log, attendance and shift replacement record, lost amp; found log, accident/incident reports and similar records.
  • Reviews payroll records for accuracy of hours; Assures route bidding procedures are followed according to collective bargaining agreement
  • Dispatches replacement buses and operators for vehicles involved in accidents or vehicle breakdowns. Responds to equipment failures, schedule delays, service problems, accidents, injuries, incidents, etc.; takes charge of scene and provides first aid or crowd control if needed; works with appropriate emergency officials to resolve such situations; completes reports and follows-up with Safety amp; Training Manager, corporate staff and insurers as necessary.
  • Participates in the investigation of accidents and injuries and cooperates in the preparation of material and evidence for use in hearings, law suits, and insurance investigations; Formulates general safety policies and procedures to be followed in compliance with local, state, and federal rules and regulations; Ensures that drivers meet and comply with all federal, state and local health and safety regulations, including CDL requirements.
  • Works with Safety Officer, Safety Committee and Operators to establish and maintain a strong safety culture including participation on committees, helping to organize safety displays, managing safety incentive programs, organizing amp; conducting bus rodeo, coordinating Employee-of-the-Month program, and similar activities.
  • Trains, monitors, directs, supervises, and disciplines Operators as necessary to ensure safe and reliable operations within contractual guidelines and applicable regulations and laws.
  • Performs on-road supervision including observing road conditions, monitoring service, ensuring on-time performance, and similar activities.
  • Processes passenger complaints and initiates corrective actions designed to improve customer relations and services; Ensures all complaints concerning transit services are expeditiously and thoroughly addressed and accurate record keeping is maintained; responds to customer inquiries and concerns verbally and in writing; is proactive in identifying and resolving problems.
  • Supervises and serves as back-up to Customer Service Representatives including assisting with public service, informational calls and crowd control. Helps to maintain the security and cleanliness of all customer service areas.
  • Operates transit bus as needed; Performs regular road observations, time checks, uniform checks, cleanliness spot-checks, fitness-for-duty determinations, and completion of appropriate monitoring paperwork.