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Operations Services Jobs (NOW HIRING)

Archgroup

AVP, Central Operations Services

Home, WA

$111K - $172K/yr

Compliance Operations * Workers' Compensation Services * Motor Vehicle Reporting/Filings * Client Notification Issuance * Consumer Complaints Handling * Producer Appointments * Claims Adjuster ...

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Operations Services information

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$53

How much do operations services jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for operations services in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

Is operations services a high paying job?

Operations services roles can offer competitive salaries, especially in management or specialized positions that require skills in logistics, process improvement, or technology. Compensation varies based on industry, experience, location, and company size, with higher-paying roles often requiring certifications or advanced skills. Overall, some operations positions are well-paying, but pay levels depend on specific job responsibilities and market factors.

What is an example of an operations services job?

An operations services job involves managing and supporting the daily functions of a company's operations, such as coordinating logistics, overseeing supply chain activities, or maintaining equipment. These roles often require strong organizational skills and familiarity with industry-specific tools or software. Examples include operations coordinator, logistics specialist, or facilities manager.

What are some common challenges faced in an Operations Services role, and how can they be managed?

Professionals in Operations Services often encounter challenges such as managing multiple tasks under tight deadlines, adapting to rapidly changing processes, and ensuring seamless coordination across departments. Successfully navigating these challenges requires strong organizational skills, adaptability, and effective communication. Many teams use standardized procedures and digital tools to streamline workflows, which helps in prioritizing tasks and addressing issues quickly. Being proactive in identifying bottlenecks and collaborating closely with colleagues can significantly improve outcomes and contribute to smoother operations.

Is operations a high paying job?

Operations services roles can offer competitive salaries, especially with experience, certifications, and in industries like logistics, manufacturing, or corporate management. Salaries vary widely based on location, company size, and level of responsibility, but many operations positions are considered well-paying careers.

What is the difference between Operations Services vs Customer Service Representative?

AspectOperations ServicesCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent
Work EnvironmentOffice, call centers, or remote; focus on internal processesCall centers, retail, or office; focus on customer interaction
Employer & Industry UsageLogistics, manufacturing, corporate sectorsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational support rolesCustomer interaction and support roles

Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.

What are 5 careers in operations services?

Five common careers in operations services include operations manager, supply chain analyst, logistics coordinator, process improvement specialist, and facilities manager. These roles often require strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and the ability to optimize workflows and resources. They are essential for ensuring efficient business operations across various industries.

What are the key skills and qualifications needed to thrive in Operations Services, and why are they important?

To thrive in Operations Services, you need strong organizational skills, an understanding of business processes, and often a bachelor’s degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and data analysis software is typically required. Excellent problem-solving, communication, and adaptability are important soft skills for managing daily operations and responding to dynamic challenges. These abilities ensure efficient processes, minimize errors, and contribute to the overall effectiveness of organizational operations.

What is Operations Services?

Operations Services refer to the functions and activities that support the day-to-day running of a business or organization. This can include managing logistics, overseeing supply chains, streamlining processes, ensuring compliance, and maintaining quality control. Professionals in Operations Services work to improve efficiency, reduce costs, and support other departments to achieve company goals. Their responsibilities can vary widely depending on the industry and size of the organization.

What cities are hiring for Operations Services jobs?

Cities with the most Operations Services job openings:

What are the most commonly searched types of Operations Services jobs?

The most popular types of Operations Services jobs are:

What states have the most Operations Services jobs?

States with the most job openings for Operations Services jobs include:

Operations Services jobs near you
Infographic showing various Operations Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Operations Services Coordinator

California Specialty Pharmacy,LLC

Whittier, CA • On-site

Full-time

Re-posted 11 days ago

Job description

Position Summary

The operations coordinator plays a critical role in supporting day-to-day specialty pharmacy operations by coordinating workflows. collecting and reporting on key performance indicators and providing oversight select strategic initiatives. This role ensures operational continuity, timely execution of processes, and high-quality service for patients, providers, and internal stakeholders. The operations coordinator acts as a central point of communication. Problem solver and process support resource within the pharmacy operations leadership team.

Key Responsibilities Operational Coordination & Account Support
  • Coordinate operational workflows far both existing and newly onboarded specialty pharmacy accounts, ensuring smooth transitions and consistent execution.
  • Support intake, benefits investigation, and prior authorization through effective coordination and follow-up.
  • Monitor daily work and operational hand-offs ensure revenue targets are met, ensure timely prescription processing and efficient service delivery.
  • Identify workflow risks. or delays and escalate issues with recommended solutions.

KPI Tracking & Operational Reporting

  • Collect track. and report on key performance indicators (KPls) related to operational performance, service levels, and account execution.
  • Maintain operational dashboards, trackers and reporting tools for leadership review.
  • Analyze trends and variances to support operational decision- making and continuous improvement.
  • Support data validation and ensure accuracy and consistency in reporting.

Strategic Initiative & Project Support

  • Provide operational oversight and coordination for select strategic initiatives, pilots and process improvement efforts.
  • Support implementation of new workflow technology enhancements, and operational standards.
  • Track milestones„ deliverables. and outcomes for assigned initiatives and escalate risks as needed.
  • Assist leadership with preparation of materials, updates and summaries related to strategic initiatives.
Cross- Functional Communication & Leadership Support
  • Serve as a key liaison between pharmacy operations, intake, reimbursement, nursing, clinical and distribution teams.
  • Facilitate clear communication of priorities, status updates, and operational changes.
  • Support coordination with external partners such as provider offices, payers, and vendors as needed.
  • Assist with onboarding coordination, training logistics, and change management efforts.
Compliance, Quality & Documentation
  • Support adherence to regulatory and accreditation requirements, including URAC, ACHC, and applicable state and federal regulations.
  • Assist with audit preparation. documentation tracking. and quality initiatives.
  • Maintain and update SOPs, Workflows, and operational reference materials.
  • Help ensure operational processes align with internal policies and quality standards.


Required Qualifications
  • High school diploma or equivalent (associate or bachelor’s degree preferred).
  • 2+ years of experience in specialty pharmacy, pharmacy operations, healthcare operations or a related field.
  • Demonstrated experience coordinating workflows and supporting cross-functional teams
  • Strong organizational, analytical, and time-management skills.
  • Ability to manage multiple priorities in a fast – paced regulated environment.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Excel, Word, Outlook, and operational tracking tools.
Preferred
  • Experience supporting new account onboarding or implementation in a specialty or infusion pharmacy setting.
  • Familiarity with intake, benefits investigation, prior authorization, and fulfillment workflows.
  • Experience tracking, reporting, or supporting operational KPIs,
  • Knowledge of URAC, ACHC or other healthcare accreditation standards.
  • Pharmacy technician experience or certification (where applicable).

Koy Competencies

  • Operational coordination and execution
  • KPI tackling and reporting
  • Cross-functional collaboration
  • Process improvement and problem-solving
  • Attention to detail and data integrity
  • Change management support
  • Patient- and provider-centric mindset


Work Environment

  • Interaction with protected health information (PHI) in compliance with HIPAA
  • May require schedule flexibility to Support Operational demands