As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller ...
New
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller ...
New
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller ...
New
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller ...
New
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller ...
New
Evans, GA · On-site
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller ...
New
Evans, GA · On-site
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller ...
New
Operations Service Specialist - Atlanta, GA Full -Time Position Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial ...
Quick apply
Operations Service Specialist - Atlanta, GA Full -Time Position Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial ...
Atlanta, GA · On-site
$110K - $130K/yr
As a Director, Operations Services, you are responsible for leading cross-functional projects, liaising with various departments including Operations, Construction, Supply Chain, IT, and Marketing.
Atlanta, GA · On-site
$110K - $130K/yr
As a Director, Operations Services, you are responsible for leading cross-functional projects, liaising with various departments including Operations, Construction, Supply Chain, IT, and Marketing.
Operations Services Reports To: Executive Director, Transportation FLSA Status: Exempt Salary Schedule: C1 (Doctorate), C1-1 (Specialist), C1-2 (Master's/Bachelor's) Work Days: 244 **Please ensure ...
Operations Services Reports To: Executive Director, Transportation FLSA Status: Exempt Salary Schedule: C1 (Doctorate), C1-1 (Specialist), C1-2 (Master's/Bachelor's) Work Days: 244 **Please ensure ...
Operations Services Reports To: Executive Director, Transportation FLSA Status: Exempt Salary Schedule: C1 (Doctorate), C1-1 (Specialist), C1-2 (Master's/Bachelor's) Work Days: 244 **Please ensure ...
Operations Services Reports To: Executive Director, Transportation FLSA Status: Exempt Salary Schedule: C1 (Doctorate), C1-1 (Specialist), C1-2 (Master's/Bachelor's) Work Days: 244 **Please ensure ...
Atlanta, GA · On-site
Director, Operations Services The Director, Operations Services, is responsible for facilitating the achievement of organizational goals through providing operational support for franchisees and ...
Atlanta, GA · On-site
Director, Operations Services The Director, Operations Services, is responsible for facilitating the achievement of organizational goals through providing operational support for franchisees and ...
Atlanta, GA · On-site
The Manager, Strategic Operations Services is a critical driver of operational excellence and systemwide performance. This role safeguards revenue and strengthens brand consistency by serving as the ...
Atlanta, GA · On-site
The Manager, Strategic Operations Services is a critical driver of operational excellence and systemwide performance. This role safeguards revenue and strengthens brand consistency by serving as the ...
Atlanta, GA · On-site
The Director, Operations Services, is responsible for facilitating the achievement of organizational goals through providing operational support for franchisees and field teams. This person will ...
Atlanta, GA · On-site
The Director, Operations Services, is responsible for facilitating the achievement of organizational goals through providing operational support for franchisees and field teams. This person will ...
Atlanta, GA · On-site
$50.75 - $69.50/hr
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons ... Manage and maintain MS Azure DevOps Server infrastructure, ensuring high availability and alignment ...
Atlanta, GA · On-site
$50.75 - $69.50/hr
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons ... Manage and maintain MS Azure DevOps Server infrastructure, ensuring high availability and alignment ...
... efficient operation of the Division. Essential Duties: * Independently plan and coordinate ... Provide exceptional customer service on a daily basis and maintain professional practices.
... efficient operation of the Division. Essential Duties: * Independently plan and coordinate ... Provide exceptional customer service on a daily basis and maintain professional practices.
$21 - $29/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
$21 - $29/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Atlanta, GA · On-site
$109K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial ...
Atlanta, GA · On-site
$109K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial ...
$23.50 - $35.50/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
$23.50 - $35.50/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
$109K - $119K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial ...
$109K - $119K/yr
With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial ...
Atlanta, GA · On-site
$56K - $60K/yr
Own all CHB operations services for the customers assigned to them, including but not limited to: * Providing customer service to assigned customers and assisting customers with questions and ...
Atlanta, GA · On-site
$56K - $60K/yr
Own all CHB operations services for the customers assigned to them, including but not limited to: * Providing customer service to assigned customers and assisting customers with questions and ...
Hapeville, GA · On-site
$56K - $60K/yr
Own all CHB operations services for the customers assigned to them, including but not limited to: * Providing customer service to assigned customers and assisting customers with questions and ...
Hapeville, GA · On-site
$56K - $60K/yr
Own all CHB operations services for the customers assigned to them, including but not limited to: * Providing customer service to assigned customers and assisting customers with questions and ...
$56K - $60K/yr
Own all CHB operations services for the customers assigned to them, including but not limited to: * Providing customer service to assigned customers and assisting customers with questions and ...
$56K - $60K/yr
Own all CHB operations services for the customers assigned to them, including but not limited to: * Providing customer service to assigned customers and assisting customers with questions and ...
Hapeville, GA · On-site
$56K - $60K/yr
Own all CHB operations services for the customers assigned to them, including but not limited to: * Providing customer service to assigned customers and assisting customers with questions and ...
Hapeville, GA · On-site
$56K - $60K/yr
Own all CHB operations services for the customers assigned to them, including but not limited to: * Providing customer service to assigned customers and assisting customers with questions and ...
| Aspect | Operations Services | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically high school diploma or equivalent; certifications vary | High school diploma or equivalent |
| Work Environment | Office, call centers, or remote; focus on internal processes | Call centers, retail, or office; focus on customer interaction |
| Employer & Industry Usage | Logistics, manufacturing, corporate sectors | Retail, telecommunications, service industries |
| Common Search & Comparison Intent | Understanding operational support roles | Customer interaction and support roles |
Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.

7.6
Based on 105 frontline employees who took The Breakroom Quiz
97th of 170 rated banks
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.
A successful candidate will demonstrate:
Management Skills: Capable of managing and developing members on a team to ensure operational soundness
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks
Influence: Capable of building rapport with different personalities to drive positive results
Agility: Able to process information and move quickly through problem resolution
Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences
Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management
Preferred Area of Experience: Management or supervisory experience
Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Qualifications:Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management
Preferred Area of Experience: Management or supervisory experience
Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Education:UNAVAILABLEEmployment Type: FULL_TIMEGet the full story on Breakroom