The Operations Services Systems Coordinator supports day-to-day operational efficiency by serving as a tactical systems resource for the Operations Team. This role is responsible for troubleshooting ...
The Operations Services Systems Coordinator supports day-to-day operational efficiency by serving as a tactical systems resource for the Operations Team. This role is responsible for troubleshooting ...
ENGINEERING OPERATIONS SERVICES COORDINATOR DUTIES: * Create and maintain engineering and business operations reports * Track the Operations Purchase Order life cycle to assure all steps are ...
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ENGINEERING OPERATIONS SERVICES COORDINATOR DUTIES: * Create and maintain engineering and business operations reports * Track the Operations Purchase Order life cycle to assure all steps are ...
ENGINEERING OPERATIONS SERVICES COORDINATOR DUTIES: * Create and maintain engineering and business operations reports * Track the Operations Purchase Order life cycle to assure all steps are ...
ENGINEERING OPERATIONS SERVICES COORDINATOR DUTIES: * Create and maintain engineering and business operations reports * Track the Operations Purchase Order life cycle to assure all steps are ...
Operations Processor - Debit Fraud Case Processing
Tempe, AZ · On-site
$20 - $22.50/hr
Basic Qualifications - High school diploma or equivalent - Two to four years or more of operations services related work experience Preferred Skills/Experience - Knowledge of products, services ...
Operations Processor - Debit Fraud Case Processing
Tempe, AZ · On-site
$20 - $22.50/hr
Basic Qualifications - High school diploma or equivalent - Two to four years or more of operations services related work experience Preferred Skills/Experience - Knowledge of products, services ...
Operations Processor - Debit Fraud Case Processing
$20 - $22.50/hr
Basic Qualifications - High school diploma or equivalent - Two to four years or more of operations services related work experience Preferred Skills/Experience - Knowledge of products, services ...
Operations Processor - Debit Fraud Case Processing
$20 - $22.50/hr
Basic Qualifications - High school diploma or equivalent - Two to four years or more of operations services related work experience Preferred Skills/Experience - Knowledge of products, services ...
Oversee library operations, services, facilities, and resources during evening hours, serving as the primary staff member responsible for library operations during assigned shifts. * Serve as the ...
Oversee library operations, services, facilities, and resources during evening hours, serving as the primary staff member responsible for library operations during assigned shifts. * Serve as the ...
Oversee library operations, services, facilities, and resources during evening hours, serving as the primary staff member responsible for library operations during assigned shifts. * Serve as the ...
Oversee library operations, services, facilities, and resources during evening hours, serving as the primary staff member responsible for library operations during assigned shifts. * Serve as the ...
Oversee library operations, services, facilities, and resources during evening hours, serving as the primary staff member responsible for library operations during assigned shifts. * Serve as the ...
Oversee library operations, services, facilities, and resources during evening hours, serving as the primary staff member responsible for library operations during assigned shifts. * Serve as the ...
Operations Manager
Tempe, AZ · On-site
We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior ...
Operations Manager
Tempe, AZ · On-site
We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior ...
Define and execute the global Operations Services strategy aligned with ASM's business objectives, product roadmap, and installed base growth. * Establish operating model that balances ...
Define and execute the global Operations Services strategy aligned with ASM's business objectives, product roadmap, and installed base growth. * Establish operating model that balances ...
Card Operations Administrator II -Servicing Location: Block 23 What you'll do: As a Card Operations ... across our card services department. This is not all encompassing in responsibilities.
Card Operations Administrator II -Servicing Location: Block 23 What you'll do: As a Card Operations ... across our card services department. This is not all encompassing in responsibilities.
Card Operations Administrator II -Servicing Location: Block 23 What you'll do: As a Card Operations ... across our card services department. This is not all encompassing in responsibilities.
Card Operations Administrator II -Servicing Location: Block 23 What you'll do: As a Card Operations ... across our card services department. This is not all encompassing in responsibilities.
... digital services. * Experience in incident management and recovery operations , including ... coordination of bridge calls, stakeholder communications, impact assessments, and post-incident ...
... digital services. * Experience in incident management and recovery operations , including ... coordination of bridge calls, stakeholder communications, impact assessments, and post-incident ...
Quality Assurance Analyst, Operations & Service
Scottsdale, AZ · Hybrid
$57K - $60K/yr
Current Employees and Contractors Apply HereOsaic Careers Brokerage Operations Opportunity in Financial Services Quality Assurance Analyst, Operations & Service Location(s): Atlanta: 2300 Windy Ridge ...
Quality Assurance Analyst, Operations & Service
Scottsdale, AZ · Hybrid
$57K - $60K/yr
Current Employees and Contractors Apply HereOsaic Careers Brokerage Operations Opportunity in Financial Services Quality Assurance Analyst, Operations & Service Location(s): Atlanta: 2300 Windy Ridge ...
As Physician Services Operations Analyst joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills ...
As Physician Services Operations Analyst joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills ...
As Physician Services Operations Analyst joining our team, you're embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills ...
As Physician Services Operations Analyst joining our team, you're embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills ...
Manager Operations - Food Services Job Category Management Schedule Full time Shift 1 - Day Shift SUMMARY : Responsible for management of operations in patient & retail food and nutrition services ...
Manager Operations - Food Services Job Category Management Schedule Full time Shift 1 - Day Shift SUMMARY : Responsible for management of operations in patient & retail food and nutrition services ...
Position Summary The Service Operations Supervisor is responsible for managing client relationships ... Identify gaps in client processed and introduce new products and services based on identified ...
Position Summary The Service Operations Supervisor is responsible for managing client relationships ... Identify gaps in client processed and introduce new products and services based on identified ...
Responsible for management of operations in patient & retail food and nutrition services within TMC Healthcare system. Assists in the development of the budget and analyzing sales and revenue ...
Responsible for management of operations in patient & retail food and nutrition services within TMC Healthcare system. Assists in the development of the budget and analyzing sales and revenue ...
Infrastructure operations, resiliency, and service transformation * Proven experience advising C-level and senior technology executives in large, complex enterprises * Strong background in ...
Infrastructure operations, resiliency, and service transformation * Proven experience advising C-level and senior technology executives in large, complex enterprises * Strong background in ...
Operations Services information
What jobs pay 4000 a week without a degree?
What is an example of an operations job?
What are some common challenges faced in an Operations Services role, and how can they be managed?
Is operations a high paying job?
What are 5 careers in operations?
What is the difference between Operations Services vs Customer Service Representative?
| Aspect | Operations Services | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically high school diploma or equivalent; certifications vary | High school diploma or equivalent |
| Work Environment | Office, call centers, or remote; focus on internal processes | Call centers, retail, or office; focus on customer interaction |
| Employer & Industry Usage | Logistics, manufacturing, corporate sectors | Retail, telecommunications, service industries |
| Common Search & Comparison Intent | Understanding operational support roles | Customer interaction and support roles |
Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.
What are the key skills and qualifications needed to thrive in Operations Services, and why are they important?
What are Operations Services?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
P.F. Chang's rating
6.2
Based on 96 frontline employees who took The Breakroom Quiz
35th of 87 rated restaurants
Job description
The Operations Services Systems Coordinator supports day-to-day operational efficiency by serving as a tactical systems resource for the Operations Team. This role is responsible for troubleshooting and resolving daily helpdesk tickets, maintaining user access and organizational hierarchies across operational systems, and ensuring field teams receive timely, accurate support.
Working closely with Operations, IT, Payroll, HRIS, Learning & Development, and field leadership, this position helps sustain system accuracy, functionality, and usability across the enterprise. Guided by P.F. Chang's Mission, Vision, and Core Values, this role plays a critical part in supporting restaurant teams through responsive service, disciplined follow-through, and strong system stewardship.
What You'll Do
Helpdesk & Daily Systems Support
- Monitor and respond to Operations Services helpdesk tickets in a timely, professional manner.
- Troubleshoot system issues for field leaders and restaurant teams.
- Resolve routine requests and escalate more complex issues appropriately.
- Track trends in tickets and recurring issues to identify improvement opportunities.
- Provide consistent communication and follow-through on all support requests.
Systems Maintenance & Hierarchy Management
- Maintain organizational hierarchies, user roles, permissions, and distribution groups across systems.
- Support setup for openings, closures, transfers, promotions, and organizational updates.
- Ensure alignment and accuracy across Operations, HR, Payroll, and Learning systems.
- Conduct regular audits to maintain data integrity.
- Manage and maintain system access for field users.
Operational Systems Coordination
- Support administration of key systems including POS, Payday Portal, Scheduling (Workday/HotSchedules), LMS, communication tools, and related platforms.
- Partner with IT, HRIS, Payroll, and vendors to resolve system issues.
- Assist with user acceptance testing (UAT) for system updates and enhancements.
- Document system processes, troubleshooting procedures, and internal reference guides.
- Maintain working knowledge of system integrations, workflows, and dependencies.
Field Support & Communication
- Provide solutions-oriented support to Market Partners, Operating Partners, and restaurant leaders.
- Communicate outages, updates, and resolutions clearly and effectively.
- Support the development and maintenance of SOPs, FAQs, and job aids.
- Reinforce available support resources and best practices for field teams.
Process Improvement & Documentation
- Identify opportunities to improve workflows and support processes.
- Support standardization of helpdesk intake and resolution practices.
- Maintain organized tracking of requests, updates, and resolutions.
- Contribute to the continuous improvement of Operations Services tools and processes.
What We're Looking For
- College degree preferred.
- 1-3 years of experience in systems support, operations, or a helpdesk environment.
- Restaurant, hospitality, or multi-unit operations experience strongly preferred.
- Experience with POS, HRIS, payroll systems, scheduling platforms, or learning management systems preferred.
Skills & Abilities
- Strong troubleshooting and problem-solving skills.
- Exceptional attention to detail and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong verbal and written communication skills with a customer-service mindset.
- Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
- Ability to quickly learn, navigate, and support multiple business systems.
Benefits We Offer:
- Comprehensive Benefits: Medical, dental, vision and 401(K) starting on the 1st of the month following the hire date.
- Paid Vacation and Sick Time:20 days per calendar year for full-time Global Support Center team members, prorated for new hires.
- Paid Holidays: 12 company-selected holidays plus 2 floating holidays per year.
- Competitive Pay & Performance Incentives: Annual bonuses based on Company performance.
- Professional Development: Tuition reimbursement for job related programs.
- Lucky Cat Meal Card:Preloaded meal card for use at any corporate-owned P.F. Chang's location.
- Exclusive Discounts: Access exclusive employee discounts.
- Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.
Why work for us?
Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.
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What P.F. Chang's employees say
Pay
Benefits
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About P.F. Chang's
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
Scottsdale, AZ, US
Year founded
1993