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Operations Services Manager Jobs in Arizona (NOW HIRING)

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Operations Services Manager information

How much should an operations services manager be paid?

The salary for an operations services manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can also influence compensation levels.

What are some common challenges faced by operations services managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What are the key skills and qualifications needed to thrive as an operations services manager?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What does an operations services manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.

What are the most commonly searched types of Operations Services jobs in Arizona?

The most popular types of Operations Services jobs in Arizona are:

What cities in Arizona are hiring for Operations Services Manager jobs?

Cities in Arizona with the most Operations Services Manager job openings:

Operations Services Manager jobs near you
Infographic showing various Operations Services Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director, Program Management (Service Operations)

ASM

Phoenix, AZ • On-site

Full-time

Posted 25 days ago

Job description

Role Summary

The Director, Program Management position is a global operations leader responsible for the end-to-end delivery, scalability, and performance of ASM's operational service capabilities supporting semiconductor equipment manufacturing, installation, and lifecycle sales and services. Operating in a highly complex, customer-critical environment, this position will partner with Field Services, Manufacturing, Supply Chain, Engineering, and Commercial teams. 

This role owns the global operating model, ensuring consistent execution, operational excellence, and customer impact across ASM's worldwide footprint. 

Roles & Responsibilities 

Operational Strategy & Governance

  • Define and execute the global Operations Services strategy aligned with ASM's business objectives, product roadmap, and installed base growth.
  • Establish operating model that balances standardization with regional execution needs.
  • Create governance, operating cadence, and performance management framework across regions.
  • Strategic Advisor in operational scalability, risk, and service readiness. 

Service Delivery & Execution 

  • Ownership of global delivery of operational services:
  • Equipment manufacturing and configuration
  • Tool installation and ramp readiness
  • Installed base lifecycle support
  • Customer and fab-site operational requirements
  • Drive adherence to service standards, KPIs, SLAs, and customer commitments
  • Ensure seamless handoffs from field leadership in the customer experience

Process Optimization & Continuous Improvement 

  • Reduce variation and improve commonality within regional tool and workflow management for increased speed, quality, and scalability.
  • Improve operational efficiencies through the identification of automation, digitization and technology solutions.
  • Proactively manage operational risk, compliance and business continuity 

Financial & Resource Management 

  • Ownership of operational budget, cost optimization initiatives, and productivity targets.
  • Partner with Global planning to forecast demand, manage capability, and drive cost improvements ensuring effective resource planning across teams, regions, and service lines.

People Leadership & Capability Building 

  • Lead, develop, and inspire a high-performing, diverse leadership team.
  • Build and grow organizational capability through talent development, succession planning, and workforce planning.
  • Foster accountability, collaboration, customer focus, and continuous improvement.
  • Driver culture of safety and inclusion across operations. 

Cross-Functional & External Partnership 

  • Partner closely with Product, Engineering, Supply Chain, Software, Customer Support, HR, and Finance.
  • Act as the operational interface for key customers and supplier when needed.
  • Ensure seamless handoffs across end -to-end value streams. 

Qualifications

  • Bachelor's degree in Business, Engineering, Operations Management, or a related field; Master's degree preferred.
  • 10+ years of progressive experience in operations, service delivery, and/or operational leadership roles in semiconductor equipment, high-tech capital services, or manufacturing.
  • Proven experience leading large, global, and cross-functional teams.
  • Strong track record of driving operational excellence, transformation, and scalable service models.
  • Demonstrated financial acumen, including budgeting, cost management, and ROI analysis 

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