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Operations Services Manager Jobs in Arizona (NOW HIRING)

The Hilton Phoenix Resort at the Peak is looking for a FT - Convention Service Manager to join our ... operation in the Convention Services Department. Responsible for the efficient and professional ...

Job Classification: 5305 - Wastewater Technical Services Manager****Salary Grade: 16****Pay Range ... Four years with Pima County as a Wastewater Technical Training Supervisor, Wastewater Operations ...

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Operations Services Manager information

What does an operations services manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.

What are the key skills and qualifications needed to thrive as an operations services manager?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What are some common challenges faced by operations services managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What are the most commonly searched types of Operations Services jobs in Arizona?

The most popular types of Operations Services jobs in Arizona are:

What cities in Arizona are hiring for Operations Services Manager jobs?

Cities in Arizona with the most Operations Services Manager job openings:

Infographic showing various Operations Services Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.

Why work for Neptune Society? Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect.

We understand that our team members are our greatest asset. In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include:

  • A generous compensation package, which consists of a base salary + bonus potential

  • Competitive health and wellness plans (medical, dental, vision, etc.)

  • 401(k) with company match

  • Paid Time Off (Vacation, Sick, Holiday and Personal time)

  • Cell phone reimbursement

  • Job-related training, tuition reimbursement, and career path development

  • Company discounts, and more

  • Work/Life balance

    • Typically M-F schedule 8:30 AM to 5 PM

    • Closed on major Holidays

Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses.

The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location's business.

Essential Duties and Responsibilities
Some additional essential duties, responsibilities and requirements for the Funeral Services Manager role include:

  • Provide the highest quality services and products

  • Direct and control the operational activities of the location

  • Expand the location's business and manage costs to achieve annual financial and marketing goals

  • Select, train and motivate location staff to service excellence

  • Participate in community as a part of local promotional efforts

  • Ensure the location's operating practices comply with appropriate regulations and Company policies

Who should apply? Those who are dedicated to serving families, and are committed to overseeing your own location; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.

Requirements

  • At least 2 years of managerial experience or 5 years of industry experience

  • Bachelor's Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services

  • A valid state Funeral Director licensure is required

  • High level of compassion and integrity

  • Ability to multi-task and set priorities

If this describes you, apply today! We would love to have you join our growing team today, and enjoy a rewarding career with Neptune Society!

Postal Code: 85741Category (Portal Searching): OperationsJob Location: US-AZ - Tucson

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