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Operations Services Jobs in Phoenix, AZ (NOW HIRING)

U.S. Bank

Prepaid Operations Processor 5

Tempe, AZ · On-site

$20 - $26.39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic Qualifications - High school diploma or equivalent - Four years or more of operations services related work experience Preferred Skills/Experience - Knowledge of products, services, terminology ...

US Bank

Prepaid Operations Processor 5

Tempe, AZ · Hybrid

$20 - $26.39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic Qualifications - High school diploma or equivalent - Four years or more of operations services related work experience Preferred Skills/Experience - Knowledge of products, services, terminology ...

US Bank

Mail Room - Operations Processor

Tempe, AZ · On-site

$20 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic Qualifications - High school diploma or equivalent - Two to four years or more of operations services related work experience Preferred Skills/Experience - Knowledge of products, services ...

SwitchThink Solutions LLC

Operations Engineer II

Phoenix, AZ · Hybrid

$65K - $88K/yr

They collect, organize, analyzes, and summarize data to uncover process related gaps in the organization's delivery of service. The Operations Engineer II is critical to ensure related changes meet ...

SwitchThink Solutions

Operations Engineer II

Phoenix, AZ · On-site

$65K - $88K/yr

They collect, organize, analyzes, and summarize data to uncover process related gaps in the organization's delivery of service. The Operations Engineer II is critical to ensure related changes meet ...

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All JobsOperations Services JobsOperations Services Jobs in Phoenix, AZ

Operations Services information

See Phoenix, AZ salary details

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How much do operations services jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for operations services in Phoenix, AZ is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.10 per hour, depending on experience, location, and employer.

Is operations services a high paying job?

Operations services roles can offer competitive salaries, especially in management or specialized positions that require skills in logistics, process improvement, or technology. Compensation varies based on industry, experience, location, and company size, with higher-paying roles often requiring certifications or advanced skills. Overall, some operations positions are well-paying, but pay levels depend on specific job responsibilities and market factors.

What is an example of an operations services job?

An operations services job involves managing and supporting the daily functions of a company's operations, such as coordinating logistics, overseeing supply chain activities, or maintaining equipment. These roles often require strong organizational skills and familiarity with industry-specific tools or software. Examples include operations coordinator, logistics specialist, or facilities manager.

What are some common challenges faced in an Operations Services role, and how can they be managed?

Professionals in Operations Services often encounter challenges such as managing multiple tasks under tight deadlines, adapting to rapidly changing processes, and ensuring seamless coordination across departments. Successfully navigating these challenges requires strong organizational skills, adaptability, and effective communication. Many teams use standardized procedures and digital tools to streamline workflows, which helps in prioritizing tasks and addressing issues quickly. Being proactive in identifying bottlenecks and collaborating closely with colleagues can significantly improve outcomes and contribute to smoother operations.

Is operations a high paying job?

Operations services roles can offer competitive salaries, especially with experience, certifications, and in industries like logistics, manufacturing, or corporate management. Salaries vary widely based on location, company size, and level of responsibility, but many operations positions are considered well-paying careers.

What is the difference between Operations Services vs Customer Service Representative?

AspectOperations ServicesCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent
Work EnvironmentOffice, call centers, or remote; focus on internal processesCall centers, retail, or office; focus on customer interaction
Employer & Industry UsageLogistics, manufacturing, corporate sectorsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational support rolesCustomer interaction and support roles

Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.

What are 5 careers in operations services?

Five common careers in operations services include operations manager, supply chain analyst, logistics coordinator, process improvement specialist, and facilities manager. These roles often require strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and the ability to optimize workflows and resources. They are essential for ensuring efficient business operations across various industries.

What are the key skills and qualifications needed to thrive in Operations Services, and why are they important?

To thrive in Operations Services, you need strong organizational skills, an understanding of business processes, and often a bachelor’s degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and data analysis software is typically required. Excellent problem-solving, communication, and adaptability are important soft skills for managing daily operations and responding to dynamic challenges. These abilities ensure efficient processes, minimize errors, and contribute to the overall effectiveness of organizational operations.

What is Operations Services?

Operations Services refer to the functions and activities that support the day-to-day running of a business or organization. This can include managing logistics, overseeing supply chains, streamlining processes, ensuring compliance, and maintaining quality control. Professionals in Operations Services work to improve efficiency, reduce costs, and support other departments to achieve company goals. Their responsibilities can vary widely depending on the industry and size of the organization.

What cities near Phoenix, AZ are hiring for Operations Services jobs?

Cities near Phoenix, AZ with the most Operations Services job openings:

Operations Services jobs near you
Infographic showing various Operations Services job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,201 per year, or $26.1 per hour.

Director, Program Management (Service Operations)

ASM

Phoenix, AZ • On-site

Full-time

Posted 24 days ago

Job description

Role Summary

The Director, Program Management position is a global operations leader responsible for the end-to-end delivery, scalability, and performance of ASM's operational service capabilities supporting semiconductor equipment manufacturing, installation, and lifecycle sales and services. Operating in a highly complex, customer-critical environment, this position will partner with Field Services, Manufacturing, Supply Chain, Engineering, and Commercial teams. 

This role owns the global operating model, ensuring consistent execution, operational excellence, and customer impact across ASM's worldwide footprint. 

Roles & Responsibilities 

Operational Strategy & Governance

  • Define and execute the global Operations Services strategy aligned with ASM's business objectives, product roadmap, and installed base growth.
  • Establish operating model that balances standardization with regional execution needs.
  • Create governance, operating cadence, and performance management framework across regions.
  • Strategic Advisor in operational scalability, risk, and service readiness. 

Service Delivery & Execution 

  • Ownership of global delivery of operational services:
  • Equipment manufacturing and configuration
  • Tool installation and ramp readiness
  • Installed base lifecycle support
  • Customer and fab-site operational requirements
  • Drive adherence to service standards, KPIs, SLAs, and customer commitments
  • Ensure seamless handoffs from field leadership in the customer experience

Process Optimization & Continuous Improvement 

  • Reduce variation and improve commonality within regional tool and workflow management for increased speed, quality, and scalability.
  • Improve operational efficiencies through the identification of automation, digitization and technology solutions.
  • Proactively manage operational risk, compliance and business continuity 

Financial & Resource Management 

  • Ownership of operational budget, cost optimization initiatives, and productivity targets.
  • Partner with Global planning to forecast demand, manage capability, and drive cost improvements ensuring effective resource planning across teams, regions, and service lines.

People Leadership & Capability Building 

  • Lead, develop, and inspire a high-performing, diverse leadership team.
  • Build and grow organizational capability through talent development, succession planning, and workforce planning.
  • Foster accountability, collaboration, customer focus, and continuous improvement.
  • Driver culture of safety and inclusion across operations. 

Cross-Functional & External Partnership 

  • Partner closely with Product, Engineering, Supply Chain, Software, Customer Support, HR, and Finance.
  • Act as the operational interface for key customers and supplier when needed.
  • Ensure seamless handoffs across end -to-end value streams. 

Qualifications

  • Bachelor's degree in Business, Engineering, Operations Management, or a related field; Master's degree preferred.
  • 10+ years of progressive experience in operations, service delivery, and/or operational leadership roles in semiconductor equipment, high-tech capital services, or manufacturing.
  • Proven experience leading large, global, and cross-functional teams.
  • Strong track record of driving operational excellence, transformation, and scalable service models.
  • Demonstrated financial acumen, including budgeting, cost management, and ROI analysis 

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