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Operations Services Jobs in Pennsylvania (NOW HIRING)

PDS Tech Commercial

Operations Services

Scranton, PA · On-site

$22 - $24/hr

Keep Utility Operations Running Smoothly - Join PDS Tech Commercial as an Operations Services Specialist! Location: Scranton, PA | Hybrid schedule | Payrate : $22 - $24/hour Are you detail-oriented ...

PSECU

Business Operations Analyst - PO

Harrisburg, PA · On-site

The position is responsible for seeing how payments and operations services interface with the entire credit union, vendors, and competitors to improve automation and member experience. Schedule:

PSECU

Business Operations Analyst - PO

Harrisburg, PA · On-site

The position is responsible for seeing how payments and operations services interface with the entire credit union, vendors, and competitors to improve automation and member experience. Schedule:

Burlington

Operations/Service Manager II

Milford, PA · On-site

$25.20 - $34.80/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager II

Harrisburg, PA · On-site

$21 - $29/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

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Operations Services information

What is Operations Services?

Operations Services refer to the functions and activities that support the day-to-day running of a business or organization. This can include managing logistics, overseeing supply chains, streamlining processes, ensuring compliance, and maintaining quality control. Professionals in Operations Services work to improve efficiency, reduce costs, and support other departments to achieve company goals. Their responsibilities can vary widely depending on the industry and size of the organization.

What are the key skills and qualifications needed to thrive in Operations Services, and why are they important?

To thrive in Operations Services, you need strong organizational skills, an understanding of business processes, and often a bachelor’s degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and data analysis software is typically required. Excellent problem-solving, communication, and adaptability are important soft skills for managing daily operations and responding to dynamic challenges. These abilities ensure efficient processes, minimize errors, and contribute to the overall effectiveness of organizational operations.

What are some common challenges faced in an Operations Services role, and how can they be managed?

Professionals in Operations Services often encounter challenges such as managing multiple tasks under tight deadlines, adapting to rapidly changing processes, and ensuring seamless coordination across departments. Successfully navigating these challenges requires strong organizational skills, adaptability, and effective communication. Many teams use standardized procedures and digital tools to streamline workflows, which helps in prioritizing tasks and addressing issues quickly. Being proactive in identifying bottlenecks and collaborating closely with colleagues can significantly improve outcomes and contribute to smoother operations.

What is the difference between Operations Services vs Customer Service Representative?

AspectOperations ServicesCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent
Work EnvironmentOffice, call centers, or remote; focus on internal processesCall centers, retail, or office; focus on customer interaction
Employer & Industry UsageLogistics, manufacturing, corporate sectorsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational support rolesCustomer interaction and support roles

Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.

Is operations services a high paying job?

Operations services roles can offer competitive salaries, especially in management or specialized positions that require skills in logistics, process improvement, or technology. Salary levels vary based on industry, experience, and location, but they are generally aligned with other administrative or operational roles in the business sector.

What are 5 careers in operations services?

Five careers in operations services include operations manager, supply chain analyst, logistics coordinator, process improvement specialist, and facilities manager. These roles typically require strong organizational skills, knowledge of industry tools, and often involve overseeing workflows, optimizing processes, and managing teams to ensure efficient business operations.

What is an example of an operations services job?

An operations services job involves managing and supporting the daily functions of a company's operations, such as coordinating logistics, overseeing supply chain activities, or maintaining equipment. These roles often require strong organizational skills and familiarity with tools like enterprise resource planning (ERP) systems.

What are the most commonly searched types of Operations Services jobs in Pennsylvania?

The most popular types of Operations Services jobs in Pennsylvania are:

Operations Services jobs near you
Infographic showing various Operations Services job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Services

PDS Tech Commercial

Scranton, PA • On-site

$22 - $24/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Process Consecutive Estimates (ZM20) terminations and manage flat rate move-out BPEM processing (ZC79).

  • Review operational data for accuracy and completeness, and prepare and maintain daily Consecutive Estimate reporting.

  • Collaborate with internal teams to resolve account and service-related issues and deliver customer support.

Job description

Keep Utility Operations Running Smoothly - Join PDS Tech Commercial as an Operations Services Specialist!
Location: Scranton, PA | Hybrid schedule | Payrate : $22 - $24/hour
Are you detail-oriented, tech-savvy, and passionate about delivering excellent customer service? PDS Tech Commercial is partnering with a leading company in the utility industry to find a driven Operations Services Specialist who thrives in a fast-paced environment and enjoys solving operational challenges that directly impact customers and business performance.
In this role, you'll play a key part in supporting critical utility operations processes, ensuring accurate reporting, efficient account management, and seamless customer service support.
What You'll Do
As an Operations Services Specialist, your day-to-day responsibilities will include:
  • Processing Consecutive Estimates (ZM20) terminations
  • Conducting inactive flat rate sewer-only premise investigations
  • Managing flat rate move-out BPEM processing (ZC79)
  • Preparing and maintaining daily Consecutive Estimate reporting
  • Reviewing operational data for accuracy and completeness
  • Collaborating with internal teams to resolve account and service-related issues
  • Delivering excellent customer support while maintaining efficiency and professionalism

Required Qualifications
  • Strong technology skills, including proficiency in Microsoft Excel
  • Excellent customer service and communication abilities
  • Strong attention to detail and organizational skills
  • Ability to manage multiple priorities in a deadline-driven environment
  • Problem-solving mindset with a focus on accuracy and efficiency

Preferred Qualifications
  • Experience in utility operations, customer account management, or administrative support
  • Familiarity with reporting systems and data processing
  • Experience working in a fast-paced operational environment

Ready to Take the Next Step?
If you're a motivated professional with strong technical and customer service skills, we want to hear from you. Apply today and become part of a team that powers operational excellence in the utility industry!
Pay Details: $22.00 to $24.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ref: US_EN_33_022364_2592605
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About PDS Tech

Sourced by ZipRecruiter

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Irving, TX, US

Year founded

1977

Social media

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