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Operations Representative Jobs in North Carolina

RXO

Customer Operations Representative

Charlotte, NC · On-site

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

RXO

Customer Operations Representative

Charlotte, NC · On-site

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

MSD

Senior Specialist, Operations

Durham, NC · On-site

Day shift Operations representative for various site needs (Quality Assessments, Process Simulation support, etc.) * Leads/Supports production and quality projects and process system improvements

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All JobsOperations Representative JobsOperations Representative Jobs in North Carolina

Operations Representative information

See North Carolina salary details

$10

$19

$28

How much do operations representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for operations representative in North Carolina is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $22.07 per hour, depending on experience, location, and employer.

What does an operations representative do?

An Operations Representative supports the day-to-day functions of a business by handling administrative tasks, coordinating workflow, and ensuring smooth operations within their department. Their responsibilities often include processing transactions, maintaining records, assisting customers or clients, and collaborating with other teams to resolve issues. They play a key role in ensuring that business processes run efficiently and effectively, often acting as a liaison between different departments. Strong communication, organizational, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an operations representative?

To thrive as an Operations Representative, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, Microsoft Office Suite, and sometimes CRM software is typically required. Exceptional communication, problem-solving, and teamwork skills help you excel in supporting operational efficiency. These competencies ensure smooth daily operations, accurate data handling, and effective collaboration across departments.

What are some common challenges operations representatives face when managing daily workflow, and how can they effectively address them?

Operations Representatives often juggle multiple tasks such as processing transactions, resolving client inquiries, and ensuring compliance with company policies. A common challenge is balancing high-volume workloads while maintaining accuracy and meeting tight deadlines. To address this, successful Operations Representatives utilize strong organizational skills, prioritize tasks based on urgency, and communicate proactively with team members to resolve issues quickly. Leveraging available technology and process documentation also helps streamline workflow and reduce errors.

What is the difference between Operations Representative vs Customer Service Representative?

AspectOperations RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or operationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, warehouses, or call centers; focus on internal processesCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageLogistics, manufacturing, supply chain companiesRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational roles, responsibilities, and career pathsCustomer interaction, support, and service skills

Operations Representatives focus on managing internal processes, logistics, and supply chain activities within organizations. Customer Service Representatives primarily handle direct customer interactions, support, and issue resolution. While both roles require strong communication skills, Operations Representatives are more involved in internal operations, whereas Customer Service Representatives focus on external customer satisfaction.

Is operations a good career path?

Operations is a viable career path that involves managing processes, logistics, and resources to ensure organizational efficiency. It often requires strong problem-solving, communication, and organizational skills, and can lead to advancement into management roles. The field offers opportunities across various industries, with some positions requiring certifications or experience in specific tools or systems.

What are popular job titles related to Operations Representative jobs in NC?

For Operations Representative jobs in NC, the most frequently searched job titles are:

Operations Representative jobs near you
Infographic showing various Operations Representative job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 7% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,266 per year, or $19.4 per hour.

Operations Representative

Collabera Technologies

Charlotte, NC • On-site

$20 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Description

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Operations Representative
Contract to Hire: Charlotte, North Carolina, US
Salary Range: 20.00 - 23.00 | Per Hour
Job Code: 371157
End Date: 2026-09-17
Days Left: 28 days, 3 hours left
Apply
Position: Securities Operations Representative
Location: Charlotte, NC (28255)
Duration: 6 Months
Pay Range: $20 - $23
Position Overview
We are seeking an experienced Securities Operations / Trade Services Specialist to support day-to-day securities and trade operations. This role will handle complex operational activities, trade documentation, Letters of Credit, document collections, and client inquiries while identifying opportunities to improve processes and operational efficiency.
Key Responsibilities
  • Support daily Securities Operations and Trade Services activities.
  • Assist the Trade Services Desk with document collection, review, processing, and verification.
  • Review Letters of Credit and related documentation for accuracy and completeness.
  • Handle documents related to Lines of Credit, document collections, and trade processing.
  • Open, scan, capture, organize, and process trade-related documents.
  • Prepare and send documents according to established instructions and procedures.
  • Respond to escalated operational questions and provide timely resolution.
  • Interact with internal and client personnel to gather, validate, and provide information.
  • Identify process gaps and proactively recommend improvements to processes and tools.
  • Maintain accurate records and ensure documentation is processed within required deadlines.
  • Support logistics and movement of trade-related documentation associated with importing and exporting goods.
Required Qualifications
  • Hands-on experience with Letters of Credit (LCs) and verification of related documentation.
  • Experience with document collections and trade document processing.
  • Understanding of trade finance operations, bank-to-bank documentation, and import/export processes.
  • Strong attention to detail and ability to manage complex operational tasks.
  • Strong written and verbal communication skills.
  • Ability to handle escalations and work effectively with internal and external stakeholders.
Technical Skills
  • Experience using SharePoint.
  • Intermediate proficiency with MS Suite
  • Strong document management and data-entry skills.
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.
Job Requirement
  • Letters Of Credit
  • SBLC
  • SharePoint
  • Standby Letters Of Credit
  • Documentatio Collection
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Atharva Patil
  • atharva.patil@collabera.com

Apply Now

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