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Operations Program Manager Jobs in Philadelphia, PA

Bancroft

Program Manager

Cherry Hill, NJ · On-site

$60K - $62K/yr

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility. Responsibilities Essential Responsibilities: * Provides supervision and oversight ...

Bancroft

Program Manager

Cherry Hill, NJ · On-site

$60K - $62K/yr

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility. Essential Responsibilities: * Provides supervision and oversight to direct reports ...

Bancroft

Program Manager

Cherry Hill, NJ · On-site

$60K - $62K/yr

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility. Responsibilities Essential Responsibilities: * Provides supervision and oversight ...

SSP International, Inc.

Program Manager

Wilmington, DE

$65K - $68K/yr

Program Manager Department:  STEM Learning Institute Reporting to:  Director, STEM Learning ... This role serves as an operational and strategic hub, connecting internal staff, external partners ...

SSP International, Inc.

Program Manager

Wilmington, DE · Remote

$65K - $68K/yr

Program Manager Department:  STEM Learning Institute Reporting to:  Director, STEM Learning ... This role serves as an operational and strategic hub, connecting internal staff, external partners ...

Bancroft

Program Manager

New Lisbon, NJ

$58K - $60K/yr

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility. Responsibilities Essential Responsibilities: 1. Provides supervision and oversight ...

SSP International Inc.

Program Manager

Wilmington, DE · On-site +1

$65K - $68K/yr

Program Manager Department: STEM Learning Institute Reporting to: Director, STEM Learning Institute ... This role serves as an operational and strategic hub, connecting internal staff, external partners ...

Bancroft

Program Manager

New Lisbon, NJ

$58K - $60K/yr

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility. Essential Responsibilities: 1. Provides supervision and oversight to direct ...

Bancroft

Program Manager

New Lisbon, NJ · On-site

$58K - $60K/yr

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility. Responsibilities Essential Responsibilities: 1. Provides supervision and oversight ...

Community options

Program Manager

Lawrence Township, NJ · On-site

$47K/yr

The Program Manager leads a team to provide person-centered care tailored to meet the needs of ... This person will support teams with day-to-day operations and challenges to achieve programmatic ...

Drexel University

Program Manager

Philadelphia, PA · On-site

Program Manager Apply now Job no: 506743 Work type: Full-Time Location: University City ... Operation of Banner and Hyperion software related to students, curricula, and related matters.

Community options

Program Manager

Woodbury, NJ · On-site

$50K/yr

The Program Manager leads a team to provide person-centered care tailored to meet the needs of ... This person will support teams with day-to-day operations and challenges to achieve programmatic ...

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All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Philadelphia, PA

Operations Program Manager information

See Philadelphia, PA salary details

$40.4K

$110.5K

$159.9K

How much do operations program manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for operations program manager in Philadelphia, PA is $110,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,300.00 and $133,700.00 per year, depending on experience, location, and employer.

What does an operations program manager do?

An operations program manager oversees and coordinates multiple projects and processes within an organization to ensure efficiency and alignment with strategic goals. They develop plans, manage resources, monitor progress, and communicate with stakeholders, often using project management tools like MS Project or Jira. Strong leadership, organizational skills, and understanding of business operations are essential for success in this role.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an Operations Program Manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How much is the salary of an operations manager?

The salary of an operations manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. In larger organizations or high-cost areas, salaries can exceed this range, and additional compensation may include bonuses and benefits.

What are the key skills and qualifications needed to thrive as an Operations Program Manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

How does an Operations Program Manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What is the average salary for a programme manager?

The average salary for an Operations Program Manager typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits. Strong project management skills and certifications like PMP can also influence salary levels.

What are the top 3 skills of a program manager?

A program manager needs strong leadership and communication skills to coordinate teams and stakeholders effectively. Organizational and project management skills are essential for planning, executing, and monitoring multiple projects. Additionally, problem-solving and adaptability are important to address challenges and ensure program success.
What are popular job titles related to Operations Program Manager jobs in Philadelphia, PA? For Operations Program Manager jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Operations Program Manager jobs in Philadelphia, PA look for? The top searched job categories for Operations Program Manager jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Operations Program Manager jobs? Cities near Philadelphia, PA with the most Operations Program Manager job openings:
Operations Program Manager jobs near you
Infographic showing various Operations Program Manager job openings in Philadelphia, PA as of June 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $110,472 per year, or $53.1 per hour.
Program Manager

Program Manager

Bancroft

Cherry Hill, NJ • On-site

$60K - $62K/yr

Full-time

Posted 24 days ago

Bancroft rating

6.5

Company rating: 6.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Overview
We're Hiring: Program Manager
Location: Camden County
Employment Type: Onsite
Department: Adult Residential
Salary Range: $60,902.40 $62,129.60/year
Are you looking for a new professional challenge? Do you want to build a fulfilling career with real purpose? Join Bancroft, one of the region's largest nonprofit human services organizations. Here, you'll be supported by coworkers who are committed to one another, and who strive toward one mission and purpose.
Position Summary:
Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility.
Responsibilities
Essential Responsibilities:
  • Provides supervision and oversight to direct reports within direct areas of responsibility:
  • Provides ongoing leadership, advice, training, and guidance to direct reports regarding the daily care, instruction, and safety of persons served at specific program site as outlined in the Individual Program Plan (IPP), Annex A and/or program descriptions;
  • Ensures proper staffing levels and work distribution within assigned program site in accordance with levels of supervision, Annex A, and/or program descriptions;
  • Conducts regular staff meetings and attends program management meetings to promote a constant flow of information, open discussions, knowledge sharing, and to keep staff well-informed;
  • Attends various internal management meetings, external conferences, Interdisciplinary (IDT) and/or Trans-Disciplinary (TDT) meetings, family conferences, etc., to both obtain and share information;
  • Manages the ongoing job performance of direct reports; develops and communicates performance goals, completes performance evaluations within established timeframes; provides feedback, develops and takes action on performance improvement plans, and determines and implements disciplinary action as needed;
  • Appropriately delegates work responsibilities;
  • Supports the professional development and career growth of direct reports by identifying and providing ongoing training and certification attainment in accordance with state licensing regulations and any accreditation standards, as applicable within area of responsibility.
  • Manages the overall operations, activities, and overall environment of the program site within direct areas of responsibility and for all shifts, if applicable:
  • Follows established Bancroft policies and procedures, and maintains compliance with Division of Developmental Disabilities (DDD) regulations, Health Insurance Portability & Accountability Act (HIPAA) regulations, DDD Supported Employment/Day Program (SE/DP) Manual standards (if applicable), Department of Labor (DOL) regulations (if applicable), Department of Human Services (DHS) 1047 regulations (if applicable), Commission on Accreditation of Rehabilitation Facilities (CARF) standards, and applicable state/local/federal regulations at all times;
  • Ensures adherence to all established policies and procedures within the Operations manual and Bancroft's Policies and Procedures manual;
  • Within area of responsibility, complies with state regulations and accreditation standards and Bancroft's quality standards for safety, security, cleanliness, and comfort;
  • When applicable, provides on-call and rotational support to effectively manage a 24 hour/7 day a week program for persons served;
  • When applicable, ensures the 24 hour/7day a week management and oversight of program site, staff, and persons served by maintaining a flexible work schedule and by personally providing coverage for all shifts, as needed;
  • Dependent upon specific program, may conduct treatment integrity checks for program staff to ensure the provision of quality care for persons served;
  • Monitors all direct costs incurred and efficiency of spending for program site and persons served within area of responsibility. Contributes in ensuring that program site operates within the established fiscal budget and may provide input to management for annual budget preparation for program site;
  • Assists in and/or develops work schedules in an effort to reduce unnecessary costs and unanticipated variances to established budget.
  • Working in conjunction with program management and the Human Resources Department, actively participates in the applicant hiring and termination process. Interviews and screens applicants to identify qualified candidates, appropriately explains job content and performance expectations to applicants, and provides hiring and termination recommendations.
  • Aids in the resolution of problematic, more sensitive, or more complicated situations while actively encouraging the independence of the person served within his/her abilities. Exercises appropriate judgment in addressing specific situations. Responds with immediate, effective solutions and/or promptly notifies program management.
  • Completes daily, monthly, and quarterly paperwork; e.g., monthly summaries, risk management reports, Outcome Measurement Systems (OMS) reports, inspection checklists, attendance and billing records (where applicable) etc., for submission to program management and to ensure compliance with all applicable regulations and accreditation standards.
  • Reviews required paperwork completed by direct reports for accuracy and submits to program management in accordance with established timeframes. Ensures the maintenance of all documentation as required by state regulations and as determined by program management and/or Nursing Department for the assigned site; e.g., daily logs, monthly progress reports, daily goal reports, assessments, daily financial transactions, Medical Administration Records, behavioral data sheets, internal reports, etc., as applicable within specific program site.
  • Within area of responsibility (and working with Nursing Department, where applicable), ensures the overall integrity of behavior and/or medical records and files for persons served; i.e., files are complete, accurate, and up-to-date, for timely review by internal and external auditors, insurance companies, etc.
  • Develops, coordinates, and monitors the IPP, IDT and/or TDT process. Ensures the timely implementation of appropriate treatment plans for each person served within specific program site.
  • If applicable, evaluates prospective persons served at screening meetings and recommends appropriate staffing levels to ensure a maximum level of individual care.
  • Within area of responsibility, reviews consults from medical and therapeutic consultants for persons served, ensures implementation of care plan and adherence to medical orders, etc.
  • Actively participates in special projects related to behavioral treatment, clinical outcome, and research activities, as necessary or as required.
  • Actively participates in the development and implementation of performance improvement systems for assigned program site to ensure an overall efficient and cost-effective operation.
  • Maintains effective communications with persons served, parents, guardians, other family members, healthcare personnel, own manager and coworkers across programs and functions, neighbors, surrounding communities, etc. Operates in accordance with the Confirmation of Understanding or Plan of Care for each person served regarding programs and treatment, healthcare, religious and sexual preferences (if applicable), ethnic and cultural support, recreational and socialization activities, physical fitness and healthy living, family visits and involvement, and disagreements and grievances.
  • Serves as an advocate on behalf of persons served in a variety of situations.
  • Monitors the usage of transportation vehicles assigned to specific program site. Ensures the ongoing routine maintenance and cleanliness of assigned vehicles through the daily completion and review of logs.
  • Follows state-approved emergency procedures and Bancroft-approved crisis intervention techniques for each person served at specific Program site.
  • Serves as a role model to persons served by projecting a positive self-image of professionalism, appearance, courtesy, conduct, honesty, fairness, confidentiality, personal integrity, and a respect for the fundamental rights, dignity, and privacy of others.
  • Provides direct care to persons served at specific program site, as necessary.
  • Performs other related management duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by program needs.
  • Reports any violations to the appropriate individual as soon as the incident occurs.
  • Maintains levels of supervision as defined in behavior plans; e.g., Individual Program Plan (IPP), Individual Rehabilitation Plan (IRP), Individual Education Plan (IEP), Individual Service Plan (ISP), etc., when applicable.

Qualifications
Education & Experience:
An incumbent in this position who has graduated from an accredited college with a BA in Occupational Therapy, Physical Therapy, Speech/Language Pathology, Social Work, Recreation, Art, Dance, Music, Physical Education, Nutrition, Sociology, Special Education, Rehabilitation Counseling, or Psychology AND possesses at least one year of experience working with individuals with developmental disabilities or brain injuries.
High School diploma or equivalent required with two-three years in the Human Services or related field. Prior management experience and a strong desire to work with neurologically-challenged individuals. BA in a related field plus one year of related experience preferred.
Brain Injury/BIS Day Treatment Program Managers are required to achieve certification from the American Academy for the Certification of Brain Injury Specialists (AACBIS) within the first 18 months of employment, and maintain ongoing annual certification requirements.
EEO Statement
Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.
Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.

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