Operations Program Coordinator Jobs in New York (NOW HIRING)

Company Description
Job Description
Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division's responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.
The Office of Livable Streets (OLS) is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies.
The Cycling & Micromobility Unit is responsible for the nation's largest network of on-street bicycle facilities (1,200+ lane-miles), enhancing street safety for all users, and increasing bike ridership in the five boroughs. The team's focus is the innovative redesign of city streets to expand and improve the bike network, with emphasis on improving connectivity between neighborhoods, increasing access to safe bicycle infrastructure across the city, and creating a more equitable transportation network that serves all New Yorkers.
The Cycling & Micromobility unit seeks to hire a Program Coordinator to support the launch and implementation of the Secure Bike Program (SBP). Over the next five years, NYC DOT will install 500 secure bike parking facilities, creating thousands of safe, convenient bicycle parking spaces across New York City. This initiative will make cycling more accessible and practical by supporting ownership of a wide range of bicycles, including cargo bikes, adaptive bikes, and UL-certified e-bikes. Under the supervision of the Senior Program Manager, the Program Coordinator will play a key role in the deployment and operation of SBP facilities citywide. The candidate will identify technically viable locations for SBP installation through field investigations and site evaluations and review installation plans to ensure accuracy and compliance with project requirements. The candidate will maintain and manage accurate databases to ensure data accuracy and integrity, develop data collection protocols, assist with performance reporting, and oversee pre-installation notifications and post-installation inspections and reporting. The candidate will create maps using ArcGIS and produce presentations and outreach materials using Adobe Creative Suite and Microsoft PowerPoint for senior leadership, stakeholders, and the public. The candidate will liaise with internal divisions, sister agencies, and community stakeholders to facilitate installations and activations. The candidate will support public education and engagement efforts related to program goals and facility types, including presentations to community members and promotion at outreach events. The candidate will also respond to inquiries and support communication efforts related to SBP. The candidate will perform additional planning, analysis, and operational tasks related to the implementation and ongoing management of the Secure Bike Program, as needed.
We are looking for a detail-oriented, proactive, and collaborative professional with strong organizational, analytical, and communication skills. The candidate should be comfortable working both independently and as part of a team and demonstrate a willingness to conduct fieldwork year-round while traveling by bicycle, on foot, or via public transit.
The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.
Preferred Skills
Professional experience in design, engineering, or planning or a related field. Demonstrate interest in cycling and New York City's built environment. Proficiency in MS Word, Excel and PowerPoint and experience with mapping software (ArcGIS), Computer-Aided Design (CAD), and Adobe Illustrator is strongly desired.
Additional Information
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. For information on NYC Civil Service please visit https://www.nyc.gov/site/dcas/employment/apply-for-a-city-job.page.
**To be considered for this position candidate must be serving permanently in the title of City Planner, or be reachable on the civil service list.
To Apply
All resumes are to be submitted electronically using one of the following methods:
Current city employees, please log on into Employee Self Service at https://hrb.nycaps.nycnet follow the Careers Link. Job ID #:785475
All other applicants, please go to www.nyc.gov/careers/search and search for the Job ID #785475
No phone calls, faxes or personal inquiries permitted. Only applicants under consideration will be contacted.
Most public libraries have computers available for use.
For more information about DOT, visit us at: www.nyc.gov/dot.
Work Location: 55 Water Street, New York, NY 10041
Hours/Shift: 35 hrs. per week / 9am-5pm
CITY PLANNER - 22122
Qualifications
1. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience in city planning; or
2. A satisfactory combination of education and/or experience that is equivalent to "1"" above. Graduate
education in city planning, urban planning, urban design, architecture, landscape architecture, transportation engineering, public administration, economic development or related fields may be substituted for experience on the basis of 30 graduate semester credits from an accredited college for one year of experience. However, all candidates must have a baccalaureate degree.
Special Qualification Requirements
Assignment Level III
To be eligible for placement in Assignment Level III, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.
Assignment Level IV
To be eligible for placement in Assignment Level IV, individuals must have, after meeting the minimum requirements, two additional years of professional experience as described in "2" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.