Operations Program Coordinator Jobs in Buffalo, NY

Lead with purpose. Create opportunities. Change lives.

As our Vocational Program Coordinator, you'll lead a dedicated team committed to helping individuals with disabilities overcome barriers to employment and achieve meaningful careers. If you're a compassionate leader with a passion for advocacy, collaboration, and community impact, we'd love to have you on our team.

Benefits/Perks:

• Paid Holidays
• Paid Time Off (PTO) 
• Health, dental & vision insurance options
• Casual Dress Code
• Paid Employer sponsored life insurance
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!
• Free dental insurance 

Pay Range: $22.84 - $26.50/hour

Job Summary:  
The Vocational Program Coordinator is responsible for maintaining high quality vocational services by ensuring client identified goals regarding barriers to employment are being met consistent with all state, federal and local regulatory standards and protocols.  The Vocational Program Coordinator directly supervises program staff consistent with contractual expectations and provides staff with tools, and expertise needed to effectively perform their jobs.  The Vocational Program Coordinator is available for supervision, including observation and oversight of daily tasks.  The Vocational Program Coordinator will practice and reinforce agency core values of accountability, teamwork, adaptability, respect and integrity.  
The Vocational Program Coordinator ensures consistent provision of quality and innovative vocational programming for all people with barriers to employment.  The Coordinator will actively oversee the day to day operations of contracted vocational and employment programming for job seekers with disabilities.  
The Coordinator provides direct supervision to vocational specialists and is knowledgeable about employment services for people with disabilities.  

Essential Job Duties:
-Directly supervises staff, consistent with contractual expectations; provides staff with tools, resources and expertise needed to effectively perform their jobs.  Available for supervision, including observation and oversight of daily tasks. 
-Maintain caseload as assigned by supervisor.  
-Maintain provider standards and provide performance reviews as needed.  
-Manage timecards, requests, and employee mileage.
-Track compliance with internal and external provider training.  Ensure contracted services are provided with integrity and fidelity.  Present training to providers in relevant manner.  
-Demonstrate competency in use of eHRs for documentation, caseload management, and reporting purposes.  
-Support program viability by monitoring timeliness and accuracy of provider documentation.  
-Interact closely with internal business office and external funders to process all program billing.  
-Develop meaningful community assessments and work experiences for participants.  
-Provide extensive vocational service opportunities in WNY.  
-Maintain positive relationships with counselors, care managers, and care coordinators from referring agencies.  
-Ensure regulatory needs and expectations are met for appropriate, contracted funding sources.  This is including but not limited to:  intakes, billing, reporting, appropriate service recommendation / applications, meetings required by funders and associated documentation.    
-Any other duty as assigned by your Supervisor. 

Skills: 
Excellent communication skills
Organizational skills
Leadership and advocacy skills
Written documentation skills
Computer skills

Minimum Education Required:  
Bachelor’s  Degree

Minimum Experience Required:   
1-2 years of experience in Human Services or a related field

License/Registration/ Certifications Required:
Valid NYS Driver’s License 

Training Requirements:
-New Hire Orientation

Physical Requirements:
-The constant physical demand of the position is sitting, standing, walking, talking, hearing, good vision.
-The frequent physical demands of the position are, repetitive motions, and eye/hand/foot coordination.
-The occasional physical demands of the position are lifting, carrying, climbing, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.