Performance Communication: Deliver evaluations andmaintaintransparent communication with leadership. * Workflow Management: Assign and balance workloads to ensure service continuity. * Operational ...
Performance Communication: Deliver evaluations andmaintaintransparent communication with leadership. * Workflow Management: Assign and balance workloads to ensure service continuity. * Operational ...
Performance Communication: Deliver evaluations and maintain transparent communication with leadership. * Workflow Management: Assign and balance workloads to ensure service continuity. * Operational ...
Performance Communication: Deliver evaluations and maintain transparent communication with leadership. * Workflow Management: Assign and balance workloads to ensure service continuity. * Operational ...
Performance Communication: Deliver evaluations and maintain transparent communication with leadership. * Workflow Management: Assign and balance workloads to ensure service continuity. * Operational ...
Performance Communication: Deliver evaluations and maintain transparent communication with leadership. * Workflow Management: Assign and balance workloads to ensure service continuity. * Operational ...
ParkingMgt.com Position Summary The Assistant Account Manager supports daily operations by ensuring high-quality guest service, assisting with staff hiring, training, and performance management, and ...
ParkingMgt.com Position Summary The Assistant Account Manager supports daily operations by ensuring high-quality guest service, assisting with staff hiring, training, and performance management, and ...
Shift Manager
$20 - $24/hr
As a Shift Manager, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the ...
Quick apply
Shift Manager
$20 - $24/hr
As a Shift Manager, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the ...
Store Manager
Daphne, AL · On-site
Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data ...
Store Manager
Daphne, AL · On-site
Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management * Analyzes financial and performance data ...
Shift Manager
$20 - $24/hr
As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the ...
Quick apply
Shift Manager
$20 - $24/hr
As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the ...
Shift Manager
$20 - $24/hr
As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the ...
Quick apply
Shift Manager
$20 - $24/hr
As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the ...
Legal Operations (Legal Ops) Manager
Mobile, AL · Remote
$40 - $60/hr
We are looking for a Legal Operations (Legal Ops) Manager (part-time work from home) to help ... Evaluate the quality produced by AI models for correctness and performance Qualifications:
Quick apply
Legal Operations (Legal Ops) Manager
Mobile, AL · Remote
$40 - $60/hr
We are looking for a Legal Operations (Legal Ops) Manager (part-time work from home) to help ... Evaluate the quality produced by AI models for correctness and performance Qualifications:
Branch Operations Supervisor - Commercial Lines Work Mode: Hybrid 1-2 days out of one of our IOA ... Manage Account Management staff, monitor performance, and provide coaching. * HR Management
Branch Operations Supervisor - Commercial Lines Work Mode: Hybrid 1-2 days out of one of our IOA ... Manage Account Management staff, monitor performance, and provide coaching. * HR Management
Branch Operations Supervisor - Commercial Lines Work Mode: Hybrid 1-2 days out of one of our IOA ... Manage Account Management staff, monitor performance, and provide coaching. * HR Management
Branch Operations Supervisor - Commercial Lines Work Mode: Hybrid 1-2 days out of one of our IOA ... Manage Account Management staff, monitor performance, and provide coaching. * HR Management
Branch Operations Supervisor - Commercial Lines Hybrid Preferred: 1-2 days in office | Location ... Manage Account Management staff, monitor performance, and provide coaching. * HR Management
Branch Operations Supervisor - Commercial Lines Hybrid Preferred: 1-2 days in office | Location ... Manage Account Management staff, monitor performance, and provide coaching. * HR Management
Branch Operations Supervisor - Commercial Lines Hybrid Preferred: 1-2 days in office | Location ... Manage Account Management staff, monitor performance, and provide coaching. * HR Management
Branch Operations Supervisor - Commercial Lines Hybrid Preferred: 1-2 days in office | Location ... Manage Account Management staff, monitor performance, and provide coaching. * HR Management
Corporate Service Manager-Roofing Construction
Mobile, AL · On-site
$100K - $120K/yr
... Service Manager to lead and optimize service department operations across the Gulf Region. This ... Establish operational standards, scalable processes, and performance accountability across the ...
New
Quick apply
Corporate Service Manager-Roofing Construction
Mobile, AL · On-site
$100K - $120K/yr
... Service Manager to lead and optimize service department operations across the Gulf Region. This ... Establish operational standards, scalable processes, and performance accountability across the ...
New
... Service Manager to lead and optimize service department operations across the Gulf Region. This ... Establish operational standards, scalable processes, and performance accountability across the ...
... Service Manager to lead and optimize service department operations across the Gulf Region. This ... Establish operational standards, scalable processes, and performance accountability across the ...
Security Operations Supervisor
$53K - $55K/yr
Manages a shift and/or segment of guarding operations at multiple sites, including supervision of ... Regular use of vehicles is required in the performance of duties. * Regular talking and hearing.
New
Security Operations Supervisor
$53K - $55K/yr
Manages a shift and/or segment of guarding operations at multiple sites, including supervision of ... Regular use of vehicles is required in the performance of duties. * Regular talking and hearing.
New
Manage personnel performance, including supervision, mentorship, and performance evaluations * Ensure continuity of operations through proactive workforce planning and rapid backfill of vacancies
Manage personnel performance, including supervision, mentorship, and performance evaluations * Ensure continuity of operations through proactive workforce planning and rapid backfill of vacancies
Project Manager
Mobile, AL · On-site
Manage personnel performance, including supervision, mentorship, and performance evaluations * Ensure continuity of operations through proactive workforce planning and rapid backfill of vacancies
Quick apply
Project Manager
Mobile, AL · On-site
Manage personnel performance, including supervision, mentorship, and performance evaluations * Ensure continuity of operations through proactive workforce planning and rapid backfill of vacancies
Security Operations Supervisor
$53K - $55K/yr
Manages a shift and/or segment of guarding operations at multiple sites, including supervision of ... Regular use of vehicles is required in the performance of duties. * Regular talking and hearing.
Security Operations Supervisor
$53K - $55K/yr
Manages a shift and/or segment of guarding operations at multiple sites, including supervision of ... Regular use of vehicles is required in the performance of duties. * Regular talking and hearing.
Operations Director - Foley
Foley, AL · On-site
... management. * Employ and monitor performance of vendors and independent contractors to ensure quality, competency, and efficient operation within budget. Vendors/contractors may include: * general ...
Operations Director - Foley
Foley, AL · On-site
... management. * Employ and monitor performance of vendors and independent contractors to ensure quality, competency, and efficient operation within budget. Vendors/contractors may include: * general ...
Operations Performance Manager information
See Mobile, AL salary details
$30.8K - $38.7K
20% of jobs
$40.6K is the 25th percentile. Wages below this are outliers.
$38.7K - $46.5K
20% of jobs
The median wage is $52.3K / yr.
$46.5K - $54.4K
14% of jobs
$54.4K - $62.3K
9% of jobs
$62.3K - $70.2K
11% of jobs
$71.9K is the 75th percentile. Wages above this are outliers.
$70.2K - $78.1K
6% of jobs
$78.1K - $86K
6% of jobs
$86K - $93.9K
4% of jobs
$93.9K - $101.8K
3% of jobs
$101.8K - $109.7K
2% of jobs
$109.7K - $117.6K
4% of jobs
$30.8K
$63K
$117.6K
How much do operations performance manager jobs pay per year?
What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?
How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?
What does an Operations Performance Manager do?
What jobs can I get with a BBM?
What is the difference between Operations Performance Manager vs Operations Analyst?
| Aspect | Operations Performance Manager | Operations Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma) | Bachelor's degree in Business, Economics, or related field; analytical skills emphasized |
| Work Environment | Oversees teams, manages performance metrics, and implements process improvements | Analyzes data, prepares reports, and supports operational decision-making |
| Employer & Industry Usage | Common in manufacturing, logistics, and large service organizations | Widely used across various industries for data analysis and reporting |
The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.
Full-time
Medical, Retirement
Posted 4 days ago
Insurance Office Of America rating
8.6
Based on 5 frontline employees who took The Breakroom Quiz
73rd of 259 rated insurance
Job description
Job Description:
Title:OperationsSupervisor - Commercial Lines
Work Mode:Remote (Southeastern US only)| Location/Supporting:Longwood, FL| Book Focus:General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:The Operations Supervisor - Commercial Linesis responsible fordirect leadership andday-to-dayoversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures,maintainingservice excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.
Key Responsibilities:
Performance Standards:Monitor productivity, efficiency, quality, and service standards.
Culture Promotion: Promote IOA culture and support team engagement.
Professional Development:Support ongoing staff training and development.
Succession Planning:Develop future branch operations leaders.
Direct Staff Management:Lead Account Management staff and provide coaching and guidance.
HR Management: Ensure compliance with HR policies and processes.
Recruitment and Onboarding:Participatein hiring, interviewing, and onboarding.
Performance Communication:Deliver evaluations andmaintaintransparent communication with leadership.
Workflow Management:Assign and balance workloads to ensure service continuity.
Operational Process Excellence:Implement and enforce processes and best practices.
Data Analysis:Monitor and interpret performance data andtake actionas needed.
Data Integrity:Maintainaccuratedata across agency and carrier systems.
Account Management:Manage an assigned book of business.
Technical Support:Serve as a subject matter expert for coverage and service questions.
Client Relationship Management:Manage client relationships and support renewals and service needs.
Policy and Service Administration:Oversee policy administration, placement, billing, claims support, anddocumentation ofaccuracy.
Renewal and New Business Execution:Lead or support the full renewal and new business process.
Service Excellence:Deliver excellent service and proactivelyanticipateclient needs.
Culture Promotion:Promote IOA culture and improve engagement.
Policy Compliance: Stay updated on company policies and procedures.
Champion IOA Values:Demonstrateintegrity and leadership.
Ideal CandidateQualifications:
5+ years ofindustry experience;or 7+ yearsof sales,marketingor relationshipmanagementexperience
Thorough knowledge of insurance brokerage and client needs
Required active licensing
Professional designationspreferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service,communication,multitasking, and organizational skills
Proficiencyin MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect(Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988