IT Operations Manager
£62K - £70K/yr
... s Manager to lead and mature its core technology services. This is a key opportunity to take ... You'll join a stable, growing organisation where technology is central to business performance and ...
£62K - £70K/yr
... s Manager to lead and mature its core technology services. This is a key opportunity to take ... You'll join a stable, growing organisation where technology is central to business performance and ...
£62K - £70K/yr
... s Manager to lead and mature its core technology services. This is a key opportunity to take ... You'll join a stable, growing organisation where technology is central to business performance and ...
Supervises and supports assigned staff, including hiring, coaching, performance management, and ... Supports safe operations by reinforcing established safety practices, maintaining required ...
Supervises and supports assigned staff, including hiring, coaching, performance management, and ... Supports safe operations by reinforcing established safety practices, maintaining required ...
Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Bessemer, AL · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Bessemer, AL · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Helena, AL · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Helena, AL · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Helena, AL · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Helena, AL · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Hoover, AL · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Hoover, AL · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Bessemer, AL · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
Bessemer, AL · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
... manage detailed project plans, media schedules, and trafficking timelines Ensure all marketing ... Experience in telecommunications, technology, or other performance-driven industries ...
... manage detailed project plans, media schedules, and trafficking timelines Ensure all marketing ... Experience in telecommunications, technology, or other performance-driven industries ...
... manage detailed project plans, media schedules, and trafficking timelines Ensure all marketing ... Experience in telecommunications, technology, or other performance-driven industries ...
... manage detailed project plans, media schedules, and trafficking timelines Ensure all marketing ... Experience in telecommunications, technology, or other performance-driven industries ...
Birmingham, AL · On-site
... operational performance, financial controls, and long-term profitability. What sets Cogent ... Change Management - Communicates changes effectively and builds broad consensus; monitors ...
Quick apply
Birmingham, AL · On-site
... operational performance, financial controls, and long-term profitability. What sets Cogent ... Change Management - Communicates changes effectively and builds broad consensus; monitors ...
... operational performance, financial controls, and long-term profitability. What sets Cogent ... Change Management - Communicates changes effectively and builds broad consensus; monitors ...
... operational performance, financial controls, and long-term profitability. What sets Cogent ... Change Management - Communicates changes effectively and builds broad consensus; monitors ...
Birmingham, AL · On-site
... operational performance, financial controls, and long-term profitability. What sets Cogent ... Change Management - Communicates changes effectively and builds broad consensus; monitors ...
Birmingham, AL · On-site
... operational performance, financial controls, and long-term profitability. What sets Cogent ... Change Management - Communicates changes effectively and builds broad consensus; monitors ...
Birmingham, AL · On-site
... operational performance, financial controls, and long-term profitability. What sets Cogent ... Change Management - Communicates changes effectively and builds broad consensus; monitors ...
Quick apply
Birmingham, AL · On-site
... operational performance, financial controls, and long-term profitability. What sets Cogent ... Change Management - Communicates changes effectively and builds broad consensus; monitors ...
Vance, AL · On-site
Monitor and manage key performance indicators (KPIs), including service levels, delivery accuracy ... Lead, coach, and develop operations managers, supervisors, and frontline teams across multiple ...
Vance, AL · On-site
Monitor and manage key performance indicators (KPIs), including service levels, delivery accuracy ... Lead, coach, and develop operations managers, supervisors, and frontline teams across multiple ...
$26.4K - $33.1K
20% of jobs
$34.8K is the 25th percentile. Wages below this are outliers.
$33.1K - $39.9K
20% of jobs
The median wage is $44.9K / yr.
$39.9K - $46.7K
14% of jobs
$46.7K - $53.5K
9% of jobs
$53.5K - $60.2K
11% of jobs
$61.6K is the 75th percentile. Wages above this are outliers.
$60.2K - $67K
6% of jobs
$67K - $73.8K
6% of jobs
$73.8K - $80.5K
4% of jobs
$80.5K - $87.3K
3% of jobs
$87.3K - $94.1K
2% of jobs
$94.1K - $100.8K
4% of jobs
$26.4K
$54K
$100.8K
| Aspect | Operations Performance Manager | Operations Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma) | Bachelor's degree in Business, Economics, or related field; analytical skills emphasized |
| Work Environment | Oversees teams, manages performance metrics, and implements process improvements | Analyzes data, prepares reports, and supports operational decision-making |
| Employer & Industry Usage | Common in manufacturing, logistics, and large service organizations | Widely used across various industries for data analysis and reporting |
The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.
Job Description Well established UK multi-site business with its HQ in Birmingham, West Midlands is seeking an IT Operations Manager to lead and mature its core technology services. This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence, and shape the future roadmap across cloud, Network, EUC and application environments. You'll join a stable, growing organisation where technology is central to business performance and customer experience.
About the Role: This role is responsible for the effective operation, stability and resilience of the organisation's IT services across multiple UK sites. You will lead an IT operations team, manage third-party vendors, and ensure services meet agreed SLAs and compliance requirements. Working closely with senior stakeholders, you will contribute to strategic planning and deliver operational improvements that support business growth.
Key Responsibilities: Lead and manage day-to-day IT operations across infrastructure, cloud platforms, EUC, M365 and application support. Oversee incident, problem and change management processes to ensure timely resolution and minimise service disruption. Manage relationships with key technology vendors and service providers, ensuring performance against contracts and SLAs.
Plan, prioritise and deliver IT operational initiatives and projects in line with the wider technology strategy. Monitor and optimise IT operational budgets, including cost control, forecasting and value-for-money assessments. Ensure IT services and operations adhere to cybersecurity, data protection and regulatory compliance requirements.
Develop, coach and performance-manage the IT operations team to build capability and a high-service culture. Produce and present operational performance reports, metrics and recommendations to senior stakeholders. Key Requirements: Proven experience in an IT Operations Manager or similar leadership role ideally in a multi-site end user environment.
Experience managing cloud-based services, SD-WAN and Cloud Telephony in an operational context. Demonstrable track record in incident and problem management within business-critical environments. Experience managing third-party vendors and service providers, including contracts and SLAs.
Solid understanding of cybersecurity principles and compliance considerations in an operational setting. Strong people management skills with experience leading and developing technical teams. Strong background in IT service management with practical application of ITIL processes.
Confident stakeholder management and communication skills, able to influence at multiple levels. Desirable Skills: Experience supporting or overseeing Microsoft 365, Teams Telephony and end-user computing environments at scale. Managing application support operations within a complex business landscape including SaaS and some legacy apps.
Exposure to IT strategy development and roadmapping in conjunction with senior leadership. Experience in implementing or improving ITSM tooling, monitoring and automation. Familiarity with working in regulated or highly audited environments.
Qualifications: Degree in Information Technology, Computer Science or a related discipline is an advantage. ITIL Foundation certification (v3 or v4) required; higher-level ITIL certifications advantageous. Relevant cloud certification (e.g
Azure) ideal. Management or leadership training/qualification beneficial. If you're an experienced IT Operations Manager ready to take ownership of a critical function in a well established UK multi-site business with its HQ in Birmingham, West Midlands, apply now to explore this opportunity further.
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Guided missile and space vehicle manufacturing
11 - 50 Employees
Orlando, FL, US
2007