FirstBank
FirstBank

60 Firstbank Jobs Hiring Near You

Description Position at FirstBank Position Summary: The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering ...

Teller Manager

Shelbyville, TN ยท On-site

$18.25 - $25/hr

Description Position at FirstBank Position Summary: The Teller Manager efficiently manages and supervises the operations of the Teller area and sales activities of the Teller staff. Ensures customers ...

The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM team for sales opportunities and ...

Description Position at FirstBank Position Summary: The Relationship Manager (RM) generates and manages consumer, Corporate & Industrial (C&I) and Commercial Real Estate (CRE) loan and deposit ...

Universal Banker

Knoxville, TN ยท On-site

$17.25 - $21.50/hr

Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...

Teller (Part-time)

Cookeville, TN ยท On-site

$13.75 - $17/hr

Description Position at FirstBank This position is part-time and will work Monday, Thursday and Friday 8:00 - 5:00 Position Summary The Teller serves as a first point of contact for customers by ...

FirstBank is a financial institution seeking an IT Site Support Engineer to provide top quality IT support to employees and clients. The role involves answering help line queries, hands-on problem ...

Teller

Oakland, TN ยท On-site

$14.25 - $17.75/hr

Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...

Teller

Powell, TN ยท On-site

$13.50 - $17/hr

Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...

Teller

Lexington, TN ยท On-site

$12.25 - $15.25/hr

Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...

Teller

Roanoke, AL ยท On-site

$14.25 - $18/hr

Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...

The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM team for sales opportunities and ...

Area Manager Position at FirstBank Summary: The Area Manager will be a leader within the retail area and manage one to two retail financial centers; providing oversight on the retail daily operations ...

The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM team for sales opportunities and ...

FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any ...

Description Position at FirstBank Summary: Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being ...

Description Position at FirstBank Position Summary: The Relationship Manager (RM) generates and manages consumer, Corporate & Industrial (C&I) and Commercial Real Estate (CRE) loan and deposit ...

Description Position at FirstBank Summary: The Area Manager will be a leader within the retail area and manage a retail financial center; providing oversight on the retail daily operations and ...

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Financial Services Representative

FirstBank

Jackson, TN โ€ข On-site

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Description
Position at FirstBank
Position Summary:
The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank's needs discovery process. FSRs regularly apply policies and best practices based on FirstBank and financial industry knowledge.
Essential Duties and Responsibilties:
  • Achieve personal and Financial Center targets and goals by identifying customer needs and providing appropriate guidance and perspective when recommending and explaining bank products and services; make referrals to the appropriate bank partners as customer needs dictate.
  • Answer customers' questions regarding products and services; research and resolve customer issues according to established guidelines, brand model and service standards; encourage retention of bank customers as well as increase product usage by recognizing and closing cross-sell opportunities.
  • Maintain knowledge of FirstBank products, bank partners, loan process, policies and procedures, etc., articulating knowledge and educating others as needed.
  • Build relationships with community businesses and personal clients, represent the Bank during community events and activities; participate in outside sales opportunities such as the Bank At Work Program.
  • Accept consumer loan applications and submit to underwriting; close consumer loans as appropriate.
  • Perform Financial Center operations activities in a support or lead role, which may include but is not limited to:
    • Assist customers with safe deposit box entry and accurate log maintenance.
    • Account maintenance, wire transfers, fraud packets, etc
    • Process reports as needed, including but not limited to the Nonsufficient Funds (NSF) report.
    • Assist in a Teller capacity when needed.
  • Financial Center Security Coordinator duties and/or Financial Center Disaster Recovery Notebook procedures as needed and required.
  • Provide consistent, distinctive service to all customers when delivering the FirstBank service experience.
  • Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols.
  • Regular and reliable attendance.

  • Perform other duties as assigned.

Qualification:
Education: High school diploma or the equivalent required
Experience: Minimum of two years. Banking or sales environment experience is required.
Certifications and Licenses: National Mortgage Lending Service (NMLS) certification and Notary preferred. Must be bonded within first six months of employment.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor.FirstBank in an Equal Opportunity Employer, including disability.