First Bank
First Bank

60 Firstbank Project Manager Jobs Hiring Near You

Customer Service Specialist

Waverly, IA

$15.75 - $20.75/hr

Monitor and manage OnBase queues for timely processing of financial documents and requests (i.e ... projects * Other duties as assigned First Bank is committed to our employees and customers. We ...

... First Bank Clients. * Develop Business Referral Network through marketing, cold-calling ... Other Duties as deemed necessary by management for the benefit of the Mortgage Division. Experience:

Universal Banker

Asheville, NC · On-site

$17 - $21.25/hr

Practice and foster safe and sound bank procedures, including adherence to applicable laws and ... customer-first attitude. * Excellent attention to detail and accuracy. * Ability to manage time ...

Universal Banker

Asheville, NC

$17 - $21.25/hr

Practice and foster safe and sound bank procedures, including adherence to applicable laws and ... customer-first attitude. * Excellent attention to detail and accuracy. * Ability to manage time ...

Relationship Banker

Franklin, TN

$18.25 - $24/hr

As a designated back-up for the Area Manager, this position brings leadership readiness, cross ... Deliver an exceptional client experience by embodying a client-first attitude * Acquire new ...

Relationship Banker

Franklin, TN

$18.25 - $24/hr

As a designated back-up for the Area Manager, this position brings leadership readiness, cross ... Deliver an exceptional client experience by embodying a client-first attitude * Acquire new ...

Universal Banker

Asheville, NC · On-site

$17 - $21.25/hr

Practice and foster safe and sound bank procedures, including adherence to applicable laws and ... customer-first attitude. * Excellent attention to detail and accuracy. * Ability to manage time ...

Relationship Banker

Nashville, TN

$18 - $23.50/hr

As a designated back-up for the Area Manager, this position brings leadership readiness, cross ... Represent FirstBank by participating in Bank and community activities, events and civic ...

Relationship Banker

Nashville, TN

$17.75 - $23.50/hr

As a designated back-up for the Area Manager, this position brings leadership readiness, cross ... Represent FirstBank by participating in Bank and community activities, events and civic ...

Relationship Banker

Franklin, TN · On-site

$18.25 - $24/hr

As a designated back-up for the Area Manager, this position brings leadership readiness, cross ... Deliver an exceptional client experience by embodying a client-first attitude * Acquire new ...

Relationship Banker

Nashville, TN · On-site

$17.75 - $23.50/hr

As a designated back-up for the Area Manager, this position brings leadership readiness, cross ... Represent FirstBank by participating in Bank and community activities, events and civic ...

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First Bank Jobs Information

What are the key skills and qualifications needed to thrive as a Project Manager, and why are they important?

To thrive as a Project Manager, you need strong organizational, leadership, and problem-solving skills, often supported by a degree in business or a related field and relevant project management experience. Familiarity with project management software (like Microsoft Project, Asana, or Jira) and certifications such as PMP or PRINCE2 are typically required. Excellent communication, adaptability, and conflict resolution skills help you lead diverse teams and manage stakeholder expectations. These skills ensure projects are delivered on time, within budget, and to the desired quality, driving organizational success.

How does a Project Manager typically collaborate with cross-functional teams during a project lifecycle?

Project Managers play a central role in coordinating efforts across various departments such as engineering, marketing, finance, and operations. They facilitate regular meetings, set clear expectations, and ensure all stakeholders are aligned on project goals, timelines, and deliverables. Effective communication and conflict resolution skills are crucial, as Project Managers often bridge gaps between different teams to keep the project on track. This collaborative approach helps to identify potential issues early and fosters a cohesive team environment.

What does a Project Manager do?

A Project Manager is responsible for planning, organizing, and overseeing projects to ensure they are completed on time, within budget, and meet the required quality standards. They coordinate between different teams, manage resources, set deadlines, and handle any issues that arise during the project lifecycle. Project Managers also communicate progress to stakeholders and adjust plans as needed to achieve project goals.

What does a project manager actually do?

A project manager oversees planning, executing, and closing projects by coordinating teams, managing budgets, and ensuring deadlines are met. They use tools like Gantt charts and require skills in communication, organization, and risk management to deliver successful outcomes.

What is the difference between Project Manager vs Business Analyst?

AspectProject ManagerBusiness Analyst
CertificationsPMP, CAPMCBAP, CCBA
Work EnvironmentLeads projects, manages teamsAnalyzes business needs, documents requirements
Industry UsageCommon in IT, construction, engineeringCommon in IT, finance, healthcare
Primary FocusProject delivery, timelines, budgetsBusiness process, requirements, solutions

The main difference between a Project Manager and a Business Analyst is their focus. Project Managers oversee project execution, timelines, and team coordination, while Business Analysts focus on understanding business needs and defining requirements. Both roles are essential in project success but serve different functions within the project lifecycle.

What are the most popular categories at Firstbank?
Infographic showing various Project Manager job openings at Firstbank in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
Customer Service Specialist

Customer Service Specialist

FirstBank

Waverly, IA

$15.75 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

As a Customer Service Specialist you will support both external bank customers and internal staff, ensuring smooth operations across customer service, queue management, fraud mitigation and resolution, and reporting.
Duties include:
Internal and External Customer Service:

  • Provide exceptional service to banking clients by phone and email
  • Assist customers with account inquiries, transaction issues, and debit card and digital banking support
  • Serve as a resource for internal staff by resolving operational questions, system issues, and workflow bottlenecks
  • Collaborate with staff to ensure timely support and issue resolution
  • Document and escalate unresolved internal or external fraud and service issues appropriately
OnBase Queue Management
  • Monitor and manage OnBase queues for timely processing of financial documents and requests (i.e. maintenance forms, debit card requests, etc.)
  • Index and route documents in accordance with bank workflows and regulatory standards
Workflow Tracking
  • Utilize system to manage fraud alerts, card issues, transaction disputes, and escalations
  • Ensure accurate and timely data entry for case tracking and resolution
Reporting
  • Generate, retrieve, and review various reports to ensure applicable characteristics are met, escalating if needed
  • Analyze data to identify trends, improve service delivery, and support strategic decision-making
Other:
  • Crosstrain and assist Deposit Operations as needed
  • Assist others within the department with overflow projects
  • Other duties as assigned

First Bank is committed to our employees and customers. We believe our employees are our greatest resource and are fortunate to have quality employees who dedicate their time and effort to making First Bank a leader in our banking communities. To our team members we offer the following benefits: Health insurance, dental insurance, vision insurance, pre-tax flexible spending accounts, group term life insurance, dependent life insurance, short and long-term disability, 401k/ESOP with employer match, paid holidays, paid vacation time, paid sick time, and a wellness program.
Since first opening our doors in 1864, First Bank's mission has been to serve our community and our customers FIRST by providing the financial solutions they need to succeed! Apply today to experience the difference!
EOE, including disability/vets