FirstBank
FirstBank

60 Firstbank Customer Service Jobs Hiring Near You

Customer Solution Ambassador

Nashville, TN · On-site

$16 - $20.50/hr

Customer Solution Ambassador Position at FirstBank The goal of the Customer Solution Ambassador is ... The ideal candidate is passionate about customer service, enjoys helping others, has exceptional ...

Set the branch standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures, including ...

Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...

Provide exceptional customer service to all FirstBank associates and partners. * Basic administration of Microsoft Active Directory and Windows environment. * Other projects duties as assigned.

... Customer Service/Problem Resolution Experience required FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes ...

Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...

Set the branch standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures, including ...

Provide exceptional customer service to all FirstBank associates and partners. * Basic administration of Microsoft Active Directory and Windows environment. * Other projects duties as assigned.

Teller

Jackson, TN · On-site

$15.25 - $19/hr

Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...

Universal Banker

Tullahoma, TN · On-site

$15.50 - $19.50/hr

Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...

Teller (Part-Time)

Camden, TN · On-site

$14 - $17.50/hr

Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures ...

Teller Manager

Shelbyville, TN · On-site

$18.25 - $25/hr

Model and provide consistent, distinctive service to all customers when delivering the FirstBank service experience. * Manage Teller staff to achieve safe and sound bank procedures, including ...

Set the branch standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures, including ...

Universal Banker

Maynardville, TN · On-site

$14 - $17.50/hr

Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...

Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...

Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...

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Customer Solution Ambassador

FirstBank

Nashville, TN • On-site

$16 - $20.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Customer Solution Ambassador

Position at FirstBank

The goal of the Customer Solution Ambassador is to solve customer requests and improve customer experience by providing an exceptional experience on every customer contact. The ideal candidate is passionate about customer service, enjoys helping others, has exceptional verbal and written communication skills and strives to provide our customers resolution on first contact. Specific measures of success will include achieving individual key performance goal and Customer Satisfaction scores.

Essential Duties & Responsibilities:

  • Communication Superstar
  • Outside the box thinker
  • Exceptionally strong problem-solving skills
  • Proven success in a fast-paced support environment
  • Willing and able to speak up when opportunity exists
  • Able to provide customers with a personalized experience
  • Able to work in a team-based environment

Qualifications:

  • At least one year in customer service is required
  • Bilingual in Spanish is highly preferred
  • Call Center experience is a plus
  • Strong computer skills required
  • Banking experience highly preferred
  • Ability to work Saturday and evening hours

Call Center hours are Monday - Friday 7:00am - 6:00pm and Saturday 7:00am - 4:00pm

FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank is an Equal Opportunity Employer, including disability.