Provide exceptional customer service to all FirstBank associates and partners. * Basic administration of Microsoft Active Directory and Windows environment. * Other projects duties as assigned.
60 Firstbank Customer Service Jobs Hiring Near You
Provide exceptional customer service to all FirstBank associates and partners. * Basic administration of Microsoft Active Directory and Windows environment. * Other projects duties as assigned.
Teller
Oakland, TN ยท On-site
$14.25 - $17.75/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Teller
Oakland, TN ยท On-site
$14.25 - $17.75/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Teller (Float)
Lexington, TN ยท On-site
$12.25 - $15.25/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Teller (Float)
Lexington, TN ยท On-site
$12.25 - $15.25/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Universal Banker (Float)
Knoxville, TN ยท On-site
$17.25 - $21.50/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Universal Banker (Float)
Knoxville, TN ยท On-site
$17.25 - $21.50/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Relationship Banker
Brentwood, TN ยท On-site
$17.50 - $23/hr
This dual professional not only deepens customer relationships through exceptional service and ... Represent FirstBank by participating in Bank and community activities, events and civic ...
Relationship Banker
Brentwood, TN ยท On-site
$17.50 - $23/hr
This dual professional not only deepens customer relationships through exceptional service and ... Represent FirstBank by participating in Bank and community activities, events and civic ...
Area Manager
Franklin, TN ยท On-site
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
Area Manager
Franklin, TN ยท On-site
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
... customer service to clients. The SCS-RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
... customer service to clients. The SCS-RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
Teller
Fort Oglethorpe, GA ยท On-site
$13.25 - $16.50/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Teller
Fort Oglethorpe, GA ยท On-site
$13.25 - $16.50/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Universal Banker
Knoxville, TN ยท On-site
$17.25 - $21.50/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Universal Banker
Knoxville, TN ยท On-site
$17.25 - $21.50/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Consumer Portfolio Manager
Birmingham, AL ยท On-site
Description Position at FirstBank Summary: Responsible for creating an exceptional lending ... Consistently advocates for customers, offering opportunities for financial equity, prosperity and ...
Consumer Portfolio Manager
Birmingham, AL ยท On-site
Description Position at FirstBank Summary: Responsible for creating an exceptional lending ... Consistently advocates for customers, offering opportunities for financial equity, prosperity and ...
Relationship Banker
Chattanooga, TN ยท On-site
$16.75 - $22/hr
This dual professional not only deepens customer relationships through exceptional service and ... Represent FirstBank by participating in Bank and community activities, events and civic ...
Relationship Banker
Chattanooga, TN ยท On-site
$16.75 - $22/hr
This dual professional not only deepens customer relationships through exceptional service and ... Represent FirstBank by participating in Bank and community activities, events and civic ...
Teller (Part-Time)
Crossville, TN ยท On-site
$14.50 - $18/hr
Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures ...
Teller (Part-Time)
Crossville, TN ยท On-site
$14.50 - $18/hr
Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures ...
Universal Banker
Huntsville, AL ยท On-site
$17.75 - $22.25/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Universal Banker
Huntsville, AL ยท On-site
$17.75 - $22.25/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
... FirstBank customers. Essential Duties and Responsibilities : * Respond to branch inquiries ... customer service communication with all bank associates * Acts as a functional liaison for ...
... FirstBank customers. Essential Duties and Responsibilities : * Respond to branch inquiries ... customer service communication with all bank associates * Acts as a functional liaison for ...
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
Universal Banker
Memphis, TN ยท On-site
$17.50 - $21.75/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Universal Banker
Memphis, TN ยท On-site
$17.50 - $21.75/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Universal Banker
Birmingham, AL ยท On-site
$16.75 - $21/hr
Description Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully ...
Universal Banker
Birmingham, AL ยท On-site
$16.75 - $21/hr
Description Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully ...
Teller
Cartersville, GA ยท On-site
$14.25 - $17.75/hr
Description Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and ...
Teller
Cartersville, GA ยท On-site
$14.25 - $17.75/hr
Description Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and ...
... customer service to clients. The SCS-RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
... customer service to clients. The SCS-RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
... FirstBank customers. Essential Duties and Responsibilities : * Respond to branch inquiries ... customer service communication with all bank associates * Acts as a functional liaison for ...
... FirstBank customers. Essential Duties and Responsibilities : * Respond to branch inquiries ... customer service communication with all bank associates * Acts as a functional liaison for ...
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Job description
This is an in-office position that will report to our Downtown Nashville headquarters located on Broadway.
Position Summary:
Associate must provide top quality IT Support to all employees throughout the FirstBank organization. This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new hires, terminations, and transfers, administrating various IT applications and telecommunications support.
Duties and Responsibilities
- Provide responsive, timely support to all end-user questions and support requests. Respond to incoming incidents via phone, email and/or Teams, resolve the problem, document in the Service Desk Tool, and ensure follow-through if the incident is passed to another person. Set end-user expectations for resolution time and communicate changes in status, as necessary.
- Work closely with other IT staff to insure clear communication on outstanding issues and user problems. Work as a team to distribute outstanding support problems and/or requests to even workload, establish priorities, and meet deadlines.
- Helpdesk support for all FirstBank standard applications including but not limited to Microsoft Windows, Office 365, FirstBank's core banking application suite, workstation encryption, spam filtering and VPN software.
- Collaborate with various escalation paths to resolve difficult problems and special application issues.
- Responsible for adhering to FirstBank established security procedures.
- Assists with maintenance of documentation of IT procedures, and IT Knowledge Base.
- Provide exceptional customer service to all FirstBank associates and partners.
- Basic administration of Microsoft Active Directory and Windows environment.
- Other projects duties as assigned.
Qualifications
Successful candidates will have a high degree of self-sufficiency, and must work well within a banking atmosphere.
Education and /or Experience
- Minimum Associate Degree in IT, or equivalent work experience
- Intermediate to Advanced knowledge of remote hardware troubleshooting and repair skills
- Strong background in Remote Support, Microsoft, Office365, or other technologies desirable
- ITIL Foundations, A+, MCSA/MCSE, CCT/CCNA or other certifications desirable