... customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
60 Firstbank Customer Service Jobs Hiring Near You
... customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
... customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
... customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling ...
The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling ...
Universal Banker
Knoxville, TN · On-site
$17.25 - $21.50/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Universal Banker
Knoxville, TN · On-site
$17.25 - $21.50/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Universal Banker
Memphis, TN · On-site
$17.50 - $21.75/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Universal Banker
Memphis, TN · On-site
$17.50 - $21.75/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Relationship Manager Associate
Linden, TN · On-site
... customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
Relationship Manager Associate
Linden, TN · On-site
... customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
... customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
... customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM ...
Teller (Part-Time)
Crossville, TN · On-site
$14.50 - $18/hr
Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures ...
Teller (Part-Time)
Crossville, TN · On-site
$14.50 - $18/hr
Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures ...
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
Area Manager
Birmingham, AL · On-site
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
Area Manager
Birmingham, AL · On-site
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
Mortgage Closing Manager
Huntsville, AL · On-site
... customer service, and organization skills are required * Respectful demeanor toward other associates and managers that promotes a positive and professional work environment. FirstBank does not accept ...
Mortgage Closing Manager
Huntsville, AL · On-site
... customer service, and organization skills are required * Respectful demeanor toward other associates and managers that promotes a positive and professional work environment. FirstBank does not accept ...
IT Site Support Engineer
Newnan, GA · On-site
Provide exceptional customer service to all FirstBank associates and partners. * Approximately 10-25% travel, some overnight travel is required. Qualifications: Education and/or Experience: * Minimum ...
IT Site Support Engineer
Newnan, GA · On-site
Provide exceptional customer service to all FirstBank associates and partners. * Approximately 10-25% travel, some overnight travel is required. Qualifications: Education and/or Experience: * Minimum ...
Market President
Bowling Green, KY · On-site
Achieving specific sales goals as established by the Area President or Regional President Customer Service - Responsible for fostering the FirstBank Experience among every member in the financial ...
Market President
Bowling Green, KY · On-site
Achieving specific sales goals as established by the Area President or Regional President Customer Service - Responsible for fostering the FirstBank Experience among every member in the financial ...
IT Support Specialist
Nashville, TN · On-site
Provide exceptional customer service to all FirstBank associates and partners. * Basic administration of Microsoft Active Directory and Windows environment. * Other projects duties as assigned.
New
IT Support Specialist
Nashville, TN · On-site
Provide exceptional customer service to all FirstBank associates and partners. * Basic administration of Microsoft Active Directory and Windows environment. * Other projects duties as assigned.
New
Relationship Banker
Memphis, TN · On-site
$18 - $23.50/hr
This dual professional not only deepens customer relationships through exceptional service and ... Represent FirstBank by participating in Bank and community activities, events and civic ...
Relationship Banker
Memphis, TN · On-site
$18 - $23.50/hr
This dual professional not only deepens customer relationships through exceptional service and ... Represent FirstBank by participating in Bank and community activities, events and civic ...
... FirstBank customers. Essential Duties and Responsibilities : * Respond to branch inquiries ... customer service communication with all bank associates * Acts as a functional liaison for ...
... FirstBank customers. Essential Duties and Responsibilities : * Respond to branch inquiries ... customer service communication with all bank associates * Acts as a functional liaison for ...
Customer Service - Responsible for fostering the FirstBank Experience to our internal customers, FirstBank associates. * Maintain required training in a self-paced environment * Maintain additional ...
Customer Service - Responsible for fostering the FirstBank Experience to our internal customers, FirstBank associates. * Maintain required training in a self-paced environment * Maintain additional ...
Teller
Fort Oglethorpe, GA · On-site
$13.25 - $16.50/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Teller
Fort Oglethorpe, GA · On-site
$13.25 - $16.50/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Teller
Maynardville, TN · On-site
$12.50 - $15.50/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
New
Teller
Maynardville, TN · On-site
$12.50 - $15.50/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
New
Area Manager
Nashville, TN · On-site
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
Area Manager
Nashville, TN · On-site
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience. * Model, practice and foster safe and sound bank procedures ...
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Job description
Position Summary:
The Relationship Manager Associate (RMA) provides administrative processing support to the Relationship Manager (RM) team while providing a high level of customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank’s clients and development of new business, and functions as an extension of the RM team for sales opportunities and brand awareness.
Essential Duties and Responsibilities:
- Function as a member of the Relationship Manager team providing support to Commercial Real Estate and/or Retail Banking teams as needed.
- Prepare and review all account documentation pertinent to loans, and monitor the administration of the loan closing process.
- Review loan files to ensure file completeness, including the proper security of designated collateral.
- Monitor past dues and future maturities, manage draws, and update RMs on a regular basis.
- Actively work to develop relationships with all Bank partners to identify cross-sell opportunities and referral business.
- Answer phones and/or greet FirstBank visitors, providing assistance and direction as appropriate.
- May assist with preparation of Loan Committee packets.
- Provide consistent, distinctive service to all clients when delivering the FirstBank service experience.
- Practice safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, risk management policies, and security protocols.
- Regular and reliable attendance.
- Perform other duties as assigned.
Qualifications:
- Exhibit a foundational understanding of banking industry regulatory compliance including FirstBank-specific policies and procedures, applying knowledge and best practices as appropriate.
- High school diploma or the equivalent required, with Bachelor’s degree preferred
- Minimum two years with banking experience preferred
- May require National Mortgage Lending Service (NMLS) certification