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Operations Performance Manager Jobs in Brownsboro, AL

Citi Trends

Store Manager

Huntsville, AL · On-site

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Manager In Training

Huntsville, AL · On-site

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Huntsville, AL · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Phoenix

VP of Operations

Huntsville, AL · On-site

Strong understanding of operational budgeting, contract profitability, resource planning, and performance management. * Experience developing and implementing standardized operational processes ...

Phoenix

VP of Operations

Huntsville, AL · On-site

Strong understanding of operational budgeting, contract profitability, resource planning, and performance management. * Experience developing and implementing standardized operational processes ...

SPX

Operations Manager

Madison, AL · On-site

Operations Management: Plan, staff, schedule, and execute daily manufacturing operations to meet ... Performance Management: Establish operating rhythms and track key performance indicators across ...

SPX

Operations Manager (Fabrication)

Madison, AL · On-site

You will be a key operations leader for the production facility in Madison, AL. You will lead ... Lead performance management, succession planning, and talent development for the fabrication ...

VG Systems

Sr. Operations Manager

Huntsville, AL · On-site

This role requires hands-on operational leadership, the ability to manage multiple teams across geographically dispersed locations, and a strong focus on production performance and customer ...

VG Systems

Sr. Operations Manager

Huntsville, AL · On-site

This role requires hands-on operational leadership, the ability to manage multiple teams across geographically dispersed locations, and a strong focus on production performance and customer ...

VG Systems

Sr. Operations Manager

Huntsville, AL · On-site

This role requires hands-on operational leadership, the ability to manage multiple teams across geographically dispersed locations, and a strong focus on production performance and customer ...

Pae

Chief Engineer/Operations Manager

Huntsville, AL · On-site

$68K - $92K/yr

Ensure the operational performance baseline is maintained through adherence to approved configuration control and change management procedures. * Develop and manage engineering efforts, labor ...

Amentum

Chief Engineer/Operations Manager

Huntsville, AL · On-site

$68K - $92K/yr

Ensure the operational performance baseline is maintained through adherence to approved configuration control and change management procedures. * Develop and manage engineering efforts, labor ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Brownsboro, AL

Operations Performance Manager information

See Brownsboro, AL salary details

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How much do operations performance manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for operations performance manager in Brownsboro, AL is $59,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $73,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What cities near Brownsboro, AL are hiring for Operations Performance Manager jobs?

Cities near Brownsboro, AL with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Brownsboro, AL as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $59,965 per year, or $28.8 per hour.

RMA Operations and Process Improvement Specialist

DirectPath Recruiting Services

Huntsville, AL • On-site

$16 - $17.50/hr

Other

Posted 6 days ago

Job description

RMA Operations and Process Improvement Specialist

Location: Huntsville, AL
Job Type: Full-Time
Industry: Manufacturing / Operations / Customer Service

DirectPath Recruiting Services is partnering with a leading organization to find a detail-obsessed problem solver who thrives at the intersection of customer service, operations, and continuous improvement. Imagine starting your day reviewing new return requests, collaborating with operations to untangle a discrepancy, and ending it by mapping a better process so that the issue doesn’t recur. If that sounds like a great day at work, you’ll fit right in.

What your day looks like

From the moment a Return Material Authorization (RMA) hits the queue, you take the lead—researching order histories, validating data, and working toward one-call resolution. You’ll partner with stakeholders across customer service, manufacturing, and supply chain to meet service levels, monitor KPIs, and push for smarter, faster ways of working. Your toolkit includes advanced Excel skills, a knack for root cause analysis, and the ability to translate business needs into clear functional requirements.

Core responsibilities
  • Own and resolve RMA discrepancies and customer inquiries while delivering professional, responsive support.
  • Research customer orders and RMA details to achieve one-call resolution whenever possible.
  • Leverage systems and tools to quickly answer questions and close issues.
  • Collaborate with operations and leadership to meet or exceed customer service and SLA targets.
  • Track and interpret RMA metrics and KPIs to spot trends, gaps, and improvement opportunities.
  • Collect and analyze data to perform root cause analysis on service and process issues.
  • Facilitate process improvement efforts with managers and project teams.
  • Document current-state (as-is) workflows and recommend future-state (to-be) processes.
  • Identify process gaps, define performance measures, and support implementation of improved workflows.
  • Translate business goals into functional requirements and practical process solutions.
  • Assist leadership in assessing risk, cost, and timelines for re-engineering initiatives.
  • Measure performance against requirements and contribute to targeted improvement plans.
  • Support project management activities: schedules, scope, resources, timelines, and risk.
  • Contribute to spares inventory optimization and overall inventory efficiency.
  • Champion a culture of quality, integrity, customer satisfaction, and continuous improvement.
  • Perform other duties as required at company facilities.
Qualifications
  • Bachelor’s degree preferred.
  • At least 3 years of relevant professional experience.
  • Background in customer service, RMA management, operations, process improvement, business analysis, supply chain, or project coordination is highly desirable.
  • Exceptional analytical and problem-solving ability; comfortable dissecting complex workflows.
  • Skilled at identifying process gaps and communicating as-is/to-be processes to stakeholders.
  • Excellent written and verbal communication.
  • Advanced Microsoft Office proficiency, especially Excel.
  • Strong organization with the ability to juggle multiple priorities and deadlines.
  • Proven time management in a fast-paced setting.
  • Meticulous attention to detail and accuracy.
  • Collaborative approach with management, operations, customers, and cross-functional teams.
  • Professional, confident, and helpful demeanor in customer interactions.
Preferred experience
  • RMA / Returns Management
  • Customer Service Operations
  • Process Improvement / Continuous Improvement
  • Business Process Analysis
  • Root Cause Analysis
  • KPI and SLA Performance Management
  • Project Management
  • Inventory Management / Spares Optimization
  • Supply Chain or Operations
  • Manufacturing or technical environment
  • Advanced Microsoft Excel
Why this role
  • Direct, measurable impact on customer satisfaction and operational performance.
  • Cross-functional exposure spanning customer service, operations, and leadership.
  • Hands-on role in process and continuous improvement initiatives.
  • Experience across project management, RMA operations, performance analytics, and inventory optimization.
  • Strong potential for career growth within a professional operations environment.