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Operations Performance Manager Jobs in Baltimore, MD

Citi Trends

Store Manager

Baltimore, MD · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Assistant Manager

Baltimore, MD · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Jet Blast, Inc.

Operations Manager

Baltimore, MD

The Role Philosophy Reporting directly to the President of Jet Blast, the Operations Manager is the engine of day-to-day performance across the business. This is a hands-on, on-the-ground role ...

Walgreens

Pharmacy Operations Manager

Annapolis, MD · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Annapolis, MD · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Glen Burnie, MD · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Annapolis, MD · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Transdev

Operations Manager

Baltimore, MD · On-site

$64K - $79K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues ...

Transdev

Operations Manager

Baltimore, MD

$64K - $79K/yr

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling ... Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues ...

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All JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Baltimore, MD

Operations Performance Manager information

See Baltimore, MD salary details

$30.8K

$63.1K

$117.7K

How much do operations performance manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for operations performance manager in Baltimore, MD is $63,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What is the minimum salary of an operations manager?

The minimum salary for an operations performance manager varies by location and industry but typically starts around $50,000 to $70,000 annually. Entry-level positions or those in smaller companies may offer lower salaries, while experience, certifications, and company size can increase compensation.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and collaborate across departments to optimize workflows and enhance productivity.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What jobs in the US pay 300,000 a year?

Operations Performance Managers in large organizations or industries such as finance, technology, or consulting can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles like Chief Operating Officers or senior directors in these fields often have compensation packages exceeding this amount, including bonuses and stock options.

What job makes $10,000 a month without a degree?

Operations Performance Managers can earn around $10,000 per month through experience and performance, especially in industries like logistics, manufacturing, or supply chain management. Success in this role often depends on strong analytical skills, leadership, and familiarity with performance metrics and tools, rather than formal degrees.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
What are popular job titles related to Operations Performance Manager jobs in Baltimore, MD? For Operations Performance Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Baltimore, MD look for? The top searched job categories for Operations Performance Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Operations Performance Manager jobs? Cities near Baltimore, MD with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Store Manager

Store Manager

Citi Trends

Baltimore, MD • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 28 days ago

Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

102nd of 102 rated fashion retailers

Job description

About Citi Trends
Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.
Position Summary
As a Store Manager, you are responsible for leading all aspects of store performance, people leadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.
This role is ideal for experienced retail leaders who thrive in fast-paced environments, lead with accountability, and take ownership of results.
Summary of Key Responsibilities
Store Operations & Performance
  • Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved
  • Monitor sales performance and take action to drive results and address opportunities
  • Maintain financial controls, including payroll management, shrink control, and operating expenses
  • Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
  • Uphold all Citi Trends operational policies, procedures, and standards

Team Leadership & Staffing
  • Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines
  • Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
  • Build and maintain appropriate staffing levels to support store operations and performance
  • Provide ongoing coaching, feedback, and performance management to develop store associates

Customer Experience & Compliance
  • Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
  • Reinforce adherence to company policies, procedures, and loss prevention standards
  • Ensure consistent execution of merchandising, operational, and visual standards
  • Address customer concerns professionally and promptly

  • Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications
  • High school diploma or equivalent required
  • 3-5 years of experience as a Store Manager or equivalent retail leadership role
  • 5-7 years of overall retail experience preferred
  • Strong communication, organizational, and people leadership skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to perform basic math calculations, including percentages

Key Competencies
  • Store Leadership & Accountability
  • Hiring, Recruiting & Talent Development
  • Sales & Profit Performance Management
  • Operational Excellence & Compliance
  • Customer-Focused Execution
  • Time Management & Prioritization
  • Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends
Citi Trends is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.
If you're ready to lead a store, build strong teams, and make a meaningful impact in your community-Citi Trends is the place for you.
Equal Employment Opportunity
Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable federal, state, and local laws.

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