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Manager Of Program Operations Jobs in Baltimore, MD

Global Refuge

Head of Program

Baltimore, MD · On-site

Reporting to the Associate Director for Foster Care, the Head of Program for Foster Care is responsible for the programmatic and operational management of the Global Refuge foster care program. The ...

New

Global Refuge

Head of Program

Baltimore, MD · On-site

$95K - $104K/yr

Reporting to the Associate Director for Foster Care, the Head of Program for Foster Care is responsible for the programmatic and operational management of the Global Refuge foster care program. The ...

New

Global Refuge

Head of Program

Baltimore, MD · On-site

$95K - $104K/yr

Reporting to the Associate Director for Foster Care, the Head of Program for Foster Care is responsible for the programmatic and operational management of the Global Refuge foster care program. The ...

New

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All JobsOf Program Operations JobsManager Of Program Operations JobsManager Of Program Operations Jobs in Baltimore, MD

Manager Of Program Operations information

See Baltimore, MD salary details

$39.7K

$108.8K

$157.5K

How much do manager of program operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for manager of program operations in Baltimore, MD is $108,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $131,700.00 per year, depending on experience, location, and employer.

What does a manager of program operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What are the key skills and qualifications needed to thrive as a manager of program operations?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What are some common challenges faced by a manager of program operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the most commonly searched types of Of Program Operations jobs in Baltimore, MD?

The most popular types of Of Program Operations jobs in Baltimore, MD are:

What are popular job titles related to Manager Of Program Operations jobs in Baltimore, MD?

For Manager Of Program Operations jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Manager Of Program Operations jobs in Baltimore, MD look for?

The top searched job categories for Manager Of Program Operations jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Manager Of Program Operations jobs?

Cities near Baltimore, MD with the most Manager Of Program Operations job openings:

Manager Of Program Operations jobs near you
Infographic showing various Manager Of Program Operations job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,781 per year, or $52.3 per hour.

Program Operations Manager

Howard Community College Job Search

Columbia, MD

$54K - $71K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

Job description

Position Information
About Us
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title Program Operations Manager FLSA Exempt FT/PT Full Time Hours Per Week 37.5 Work Schedule M-F 8:30-5:00pm Grade 12 Compensation Range $54,539-71,640 The posted salary range reflects the anticipated hiring range for this position. Actual starting salary will be based on qualifications, relevant experience, and internal equity considerations. Summary
Provides program support to the division. Provides administrative support to the Associate Deans and Department Heads, including budget support if needed, program project management and grant administration. Additionally, supports accreditations and/or certifications associated with division courses and programs. Acts as a liaison for Associate Deans, Department Heads, and faculty to other areas of the college for divisional programs. In collaboration with the Division Office Manager, Dean, Associate Deans, and Department Heads, assists with planning initial development and implementation of program policies and procedures that impact the division, students, and offerings. Works closely with the Academic Programs Support Manager and Curriculum Services to track and maintain records for program accreditation data including articulations, agreements, and transfer of programs, certificates, and/or courses, as needed.
Essential Role Responsibilities
Program Support and Workflow Processes
Provide divisional leadership with logistical support for programmatic events, e.g., communication, scheduling, and facilities. Provides advance notification of all events to the Academic Programs Support Manager for the facilitation of attendance/participation from the office of the AVPTL, PEVP and OFTP.
Develops and maintains division program information and records such as student files, correspondence, statistical data, and reports, as appropriate.
Screens student inquiries that come via the division office.
Triage stakeholder concerns, needs, and/or requests to assist them in the completion and/or transfer of programs, certificates, and/or courses.
Coordinates activities, referrals and data related to courses and programs.
Collaborates with the office of Teaching and Learning Operations (TLO), AVPTL Program Manager, and AVPTL Executive Assistant, and Academic Programs Support Manager facilitating communication regarding updates to/changes surrounding programs, processes and needs.
Coordinates division program activities with advising, admissions, faculty, and all student support areas.
Assists with implementation of retention strategies for students in various programs within the division.
Collaborate with departmental heads to organize and manage documentation, in addition to website/portals/Canvas/Teams sites, as related to grants, accreditation, etc.
Support preparation and submission of accreditation materials and fees for applicable programs. To include research, preparation of reports and data, and working directly with faculty to obtain needed information. Submits notification and request for signatures to the Academic Programs Support Manager for AVPTL, PEVP and OFTP all programs, events, accreditation signatures and approvals.
Organize and coordinate accreditation site visits (including visitors' travel expenses) in collaboration with Academic Programs Support Manager. Prepare budget analyses for accrediting bodies.
Organize and maintain student and program files under guidelines of external regulatory and accrediting bodies, if appropriate, providing copies of documents to the Academic Programs Support Manager.
Assists with preparations of the annual agreements, reports, and fees with outside stakeholders, and acts as a liaison between the division and stakeholders to ensure program compliance as a support to department heads.
Responsible for processing Gainful Employment information relating to Career Programs
Manages the design, preparation, and description of course brochures and other marketing materials in collaboration with Public Relations and Marketing, for the division programs.
Oversees printing and distribution of division materials, ensuring that appropriate HCC offices have up-to-date information.
Assist with program, certificate, and credential deadline tracking and organizing providing updates to the Academic Programs Support Manager.
Support department heads by creating and maintaining processes that promote student access to facilities, i.e., classrooms, labs, lockers, studios, or other specialized areas.
Perform Ellucian Colleague data entry and process Ellucian Colleague data retrieval requests, as appropriate.
Generate certificates and other completion documents or program-specific documents not managed by Registration/Admissions.
Track and maintain faculty and student data in relation to grants and special program guidelines.
Support Division leads with tracking key data metrics, departmental performance gaps, and student evaluation data.

Division Administrative and Budget Support

Coordinates logistics for internal and external meetings including sending calendar invitations and scheduling rooms/locations.
Prepares meeting materials such as agendas, organizes and distributes agendas, takes/edits notes/minutes, and briefings; supports scheduling for the division's meetings, events, and trips.
Manages, collects, and organizes documents requiring Associate Dean's approval (e.g., Promotion, Sabbaticals, FPPs, Telework Applications), including managing the Associate Dean's electronic signature as needed Follows up on deadlines and needed approvals.
Assist with monitoring budgets (department and grant) for Associate Deans and works collaboratively with the Academic Programs Support Manager regarding grants requirements and reporting.
Assist with purchasing, invoicing, travel arrangements, tracking, and submission of all related expenses and required materials to ensure compliance to division and program parameters.
Supports grant administrators for all grant-related programs, placement, student issues, events, etc.

MISCELLANEOUS

Ability to maintain strict confidentiality and handle sensitive information with discretion.
Excellent writing skills: the ability to draft and edit high-quality written materials and correspondence.
Exceptional verbal communication skills: the ability to exercise high diplomacy, collaboration, and problem solving.
Outstanding interpersonal skills: the ability to interact with diverse internal and external constituents diplomatically; ability to collaborate effectively
Perform other duties as assigned.
Minimum Education Required Bachelor's degree Experience Required
  • Bachelor degree and 3 years of experience providing administrative, and fiscalsupport; or an equivalent combination of education and related experience.
  • Experience in management and supervision required.
  • Ellucian Colleague and Ad Astra experience preferred.
  • Knowledgeable in all aspects of college policy, including expertise of curricula,courses, and sequencing.
  • Experience in Office 365 applications (Word, Excel, Outlook, Teams, OneDrive,etc.).
  • Experience in Adobe Acrobat Pro.
  • Possesses internet and digital literacy skills, including webpage applications andmaintenance.
  • Ability to operate a personal computer, electronic mail, multiline telephone system including voicemail, copier, Scantrons, fax machine, calculator, LaserJet and DeskJet printers and scanner.
Minimum and Preferred Qualifications Physical Demand Summary
Ability to meet constant deadlines and to use analytical and problem-solving skills in a diplomatic, but assertive, manner. Must be willing to work additional hours, especially in times of peak activity.
Supervisory Position? No Division Teaching & Learning Services Department Liberal Studies
Posting Detail Information
Posting Number B657P Number of Vacancies 1 Best Consideration Date 07/09/2026 Job Open Date 06/25/2026 Job Close Date Continuous Recruitment? No Job Category Staff Benefits Summary
Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.
Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to our telework policy, only employees living in states contiguous to Maryland are eligible for telework and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Quick Link for Internal Postings https://howardcc.peopleadmin.com/postings/5944 EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

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