ZipRecruiter

Log In

1

Director Of Program Operations Jobs in Baltimore, MD

Anchor Home

Director of Operations

Lutherville Timonium, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director Of Operations Anchor Home is a dynamic, fast-growing human services organization in ... Our programs include Residential Services, Community Development Services, and Personal Support. At ...

New

Anchor Home, Inc.

Director of Operations

Timonium, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our programs include Residential Services, Community Development Services, and Personal Support. At ... Position Overview The Director of Operations plays a critical leadership role in ensuring that ...

Socket.dev

Director Of Operations

Cape Saint Claire, MD · On-site

$90 - $130/hr

  • Medical

  • Retirement

  • PTO

Director of Operations The Goddard School of Annapolis Annapolis, MD | Full-Time | Salaried + Bonus Eligible Lead a School. Build Operational Excellence. The Goddard School of Annapolis is seeking a ...

Baltimore Safe Haven

Program Director

Baltimore, MD · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Oversee daily operations of various programs, including health and wellness centers, transitional housing, youth housing, harm reduction, and HIV testing. * Oversee peer counseling, resource ...

Mercy Medical Center

Director of Operations

Baltimore, MD · On-site

$72.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary Join Our Team at Mercy Medical Center - Now Hiring a Director of Operations supporting ... Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living ...

Mercy Medical Center

Director of Operations

Baltimore, MD · On-site

$40.24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary Join Our Team at Mercy Medical Center - Now Hiring a Director of Operations supporting ... Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living ...

Mercy Medical Center

Director of Operations

Baltimore, MD · On-site

$72.43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary Join Our Team at Mercy Medical Center - Now Hiring a Director of Operations supporting ... Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living ...

next page

Showing results 1-20

All JobsOf Program Operations JobsDirector Of Program Operations JobsDirector Of Program Operations Jobs in Baltimore, MD

Director Of Program Operations information

See Baltimore, MD salary details

$33.8K

$107K

$178.4K

How much do director of program operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director of program operations in Baltimore, MD is $106,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,600.00 per year, depending on experience, location, and employer.

How does a director of program operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

What are the key skills and qualifications needed to thrive as a director of program operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

What are the most commonly searched types of Of Program Operations jobs in Baltimore, MD?

The most popular types of Of Program Operations jobs in Baltimore, MD are:

What job categories do people searching Director Of Program Operations jobs in Baltimore, MD look for?

The top searched job categories for Director Of Program Operations jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Director Of Program Operations jobs?

Cities near Baltimore, MD with the most Director Of Program Operations job openings:

Director Of Program Operations jobs near you
Infographic showing various Director Of Program Operations job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,995 per year, or $51.4 per hour.

Director of Operations

Anchor Home

Lutherville Timonium, MD • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Director Of Operations

Anchor Home is a dynamic, fast-growing human services organization in Baltimore County, Maryland, dedicated to delivering best-in-class services and experiences to individuals with intellectual and developmental disabilities. Anchor Home prides itself on providing exceptional person-centered services designed around the people we serve. Our programs include Residential Services, Community Development Services, and Personal Support.

At Anchor Home, we champion diversity and innovation. We are professionals from various backgrounds, experiences, cultures, and walks of life, coming together to make a difference in the lives of the people we serve.

Position Overview The Director of Operations plays a critical leadership role in ensuring that every individual we support receives the highest standard of care and services. As the strategic partner to the COO and primary internal advocate for the people we support, this leader drives quality and compliance across all programs, including Residential, Day, and Personal Supports, while promoting person-centered practices and building trusted partnerships with families, guardians, and external stakeholders.

This position directly supervises Program Managers and works collaboratively across departments to advance our mission, vision, and values.

Program Operations, People Management & Service Excellence

  • Oversee daily operations and performance across all programs (Residential, Day, Personal Supports, etc.).
  • Monitor and drive key program performance metrics (quality, staffing, incidents, compliance).
  • Hold Program Managers accountable through structured performance reviews and scorecards.
  • Develop and implement training programs to enhance staff skills, knowledge, and leadership capabilities.
  • Identify growth opportunities for team members, supporting career development and succession planning.
  • Lead corrective action plans and performance improvement initiatives.
  • Supervise, coach, and mentor Program Managers to cultivate high-performing teams and a culture of accountability and continuous improvement.

Strategic Initiatives & Growth

  • Serve as the COO's proxy in internal operational matters and partner with the COO to lead cross-department initiatives.
  • Facilitate leadership meetings and standing committee meetings and ensure follow-through on action items.
  • Drive accountability across the leadership team.
  • Identify emerging risks and bring forward proactive solutions.
  • Support organizational growth initiatives and new program launches

Stakeholder Engagement

  • Build strong, transparent, and trusting relationships with families, guardians, and legal representatives.
  • Serve as the point of escalation for family concerns, ensuring timely, empathetic, and effective resolutions.
  • Collaborate with interdisciplinary teams, regulatory bodies, and community partners to advance quality outcomes.

Compliance & Documentation

  • Ensure adherence to all licensing, Medicaid waiver, and DDA regulations, policies, and procedures.
  • Oversee the timely and accurate completion of required documentation and other required program documentation in the electronic health records system.
  • Lead quality assurance efforts across all programs, ensuring compliance with regulatory, accreditation, and internal standards.
  • Conduct regular site visits, audits, and quality reviews to identify strengths and opportunities for improvement.
  • Identify root causes, implement corrective actions, develop preventive measures, and track follow-up to ensure sustainable quality improvements.
  • Monitor outcomes and champion person-centered best practices that respect each individual's rights, dignity, and preferences.

Qualifications

  • Bachelor's degree in Business Administration, Human Services, Education, Social Work, Psychology, or related field (Master's preferred)
  • 6+ years of experience in intellectual and developmental disability (IDD) services, including 3+ years in a leadership or multi-program management role
  • Exceptional interpersonal, communication, and conflict resolution skills
  • Proven ability to build relationships with families, staff, and external partners
  • Strong analytical, organizational, and problem-solving abilities

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Apply