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Director Of Program Operations Jobs in Baltimore, MD

Taste Buds Kitchen

Director of Operations

Chester, MD · On-site

$115K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Employee discounts Position Overview The Director of Operations is the operational leader ... Our innovative programs are as entertaining as they are educational. We always strive to engage and ...

Taste Buds Kitchen - HQ

Director of Operations

Chester, MD · On-site

$115K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Employee discounts Position Overview The Director of Operations is the operational leader responsible for building, scaling, and protecting Taste Buds Kitchen's franchise system's core operating ...

Taste Buds Kitchen

Director of Operations

Chester, MD · On-site

$150 - $190/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Employee discounts Position Overview The Director of Operations is the operational leader responsible for building, scaling, and protecting Taste Buds Kitchen's franchise system's core operating ...

Umd

Director of Operations

College Park, MD · On-site

Summary Reporting to the Chair, the Director of Operations plans and directs all administrative, financial and operational activities for the Department of Civil and Environmental Engineering (CEE ...

Taste Buds Kitchen - HQ

Director of Operations

Chester, MD · On-site

$150 - $190/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Employee discounts Position Overview The Director of Operations is the operational leader responsible for building, scaling, and protecting Taste Buds Kitchen's franchise system's core operating ...

Valet Living

Director of Operations

Baltimore, MD · Remote

$100K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards ...

TAD PGS, Inc

Program Operations Coordinator

Laurel, MD · On-site

$24.25 - $44.30/hr

  • Medical

  • Retirement

Have three or more years of relevant administrative experience. * Are proficient in the Microsoft ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc

Program Operations Coordinator

Laurel, MD · On-site

$24.25 - $44.30/hr

  • Medical

  • Retirement

Have three or more years of relevant administrative experience. * Are proficient in the Microsoft ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc

Program Operations Coordinator

Laurel, MD · On-site

$24.25 - $44.30/hr

  • Medical

  • Retirement

Have three or more years of relevant administrative experience. * Are proficient in the Microsoft ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc.

Program Operations Coordinator

Laurel, MD · On-site

  • Medical

  • Retirement

Have three or more years of relevant administrative experience. * Are proficient in the Microsoft ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc.

Program Operations Coordinator

Laurel, MD

$24.25 - $44.30/hr

  • Medical

  • Retirement

Have three or more years of relevant administrative experience. * Are proficient in the Microsoft ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc.

Program Operations Coordinator

Laurel, MD · On-site

$24.25 - $44.30/hr

  • Medical

  • Retirement

Have three or more years of relevant administrative experience. * Are proficient in the Microsoft ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

Socket.dev

Director of Strategic Operations

Towson, MD · On-site

$140 - $190/hr

  • Medical

  • Vision

The Director of Strategic Operations will work closely with executive leaders and teams across the ... Enterprise program management and execution discipline * Familiarity with and capable of applying ...

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Showing results 21-40

All JobsOf Program Operations JobsDirector Of Program Operations JobsDirector Of Program Operations Jobs in Baltimore, MD

Director Of Program Operations information

See Baltimore, MD salary details

$33.8K

$107K

$178.4K

How much do director of program operations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for director of program operations in Baltimore, MD is $106,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,600.00 per year, depending on experience, location, and employer.

How does a director of program operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

What are the key skills and qualifications needed to thrive as a director of program operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

What are the most commonly searched types of Of Program Operations jobs in Baltimore, MD?

The most popular types of Of Program Operations jobs in Baltimore, MD are:

What job categories do people searching Director Of Program Operations jobs in Baltimore, MD look for?

The top searched job categories for Director Of Program Operations jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Director Of Program Operations jobs?

Cities near Baltimore, MD with the most Director Of Program Operations job openings:

Director Of Program Operations jobs near you
Infographic showing various Director Of Program Operations job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,995 per year, or $51.4 per hour.

Director of Operations

Taste Buds Kitchen

Chester, MD • On-site

$115K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts

Position Overview
The Director of Operations is the operational leader responsible for building, scaling, and protecting Taste Buds Kitchen's franchise system's core operating engine as we expand from 26 locations to 50+ units over the next 18 months. Reporting directly to executive leadership, this role bridges high-level corporate strategy with real-world, unit-level execution. You will lead the operations department to ensure our franchise network operates as a cohesive, high-performing system designed for maximum franchisee profitability, operational consistency, and rapid unit growth.
In this role, you will build and direct a growing operations team, architect system-wide operational frameworks, govern new studio opening (NSO) execution, oversee supply chain health, and maintain strong, trust-based relationships with our franchisee network.
Key Responsibilities
1. Team Leadership, Field Architecture & Financial Benchmarking
  • Operational Leadership: Direct and mentor the corporate operations team (Operations Systems Specialist, Franchise Business Coaches and Culinary Lead) to maintain a cohesive, support-driven culture focused on franchisee success.
  • Field Support Architecture: Design and scale our regional field coaching model as our footprint grows; establish studio-visit cadences, audit standards, and business-consulting playbooks that transition field support from simple "policing" to strategic financial coaching.
  • Financial Benchmarking & Unit Economics: Leverage monthly P&Ls and our system scorecard to rigorously analyze unit-level economics across all locations. Use this data to drive proactive coaching and lead targeted operational interventions for units to improve location margins and protect overall network health.
  • Resource Allocation & Budgeting: Manage the operations department budget, vendor allocations, and team priorities to maximize return on effort as the studio counts scale.
  • Cross-Functional Growth & Marketing Team Leadership: Directly lead and manage the Creative & Brand Marketing Manager and Operations Systems Specialist. Ensure brand marketing campaigns, localized franchisee toolkits, digital agency execution, and CRM technical workflows are seamlessly integrated, measured against ROAS/CPA targets, and directly drive unit-level customer acquisition and studio profitability.

2. Operational Strategy, Process Systems & Supply Chain
  • Operational Architecture: Establish, evaluate, and continuously refine the operational standards, platforms, and operating manuals that govern daily studio operations.
  • Supply Chain Health: Partner with executive leadership to manage vendor contracts and monitor order guide compliance.
  • Unit-Level Execution Frameworks: Translate brand strategy into clear, executable operational frameworks that simplify studio operations for multi-unit operators, general managers, and studio teams across the franchise system.
  • SOP & Best Practice Governance: Partner with the Operations Systems Specialist to ensure all brand manuals, training materials, and Operandio workflows reflect current best practices and brand standards.

3. NSO Governance & Strategic Rollouts
  • New Studio Opening (NSO) Operational Execution: Own operational readiness and soft/grand opening execution for 15-20 new studio launches over the next 18 months, managing the formal operational hand-off from onboarding to sustained field support.
  • Master Rollout Scheduling: Set the annual and quarterly rollout calendar for all new corporate initiatives, technological updates, vendor transitions, and product/menu launches.
  • Cross-Functional Execution: Oversee cross-functional rollout workflows, coordinating with Marketing, Culinary, Systems, and Onboarding to ensure seamless execution from kickoff to studio-level adoption.
  • Post-Launch Evaluation: Track system-wide adoption rates, franchisee feedback, and ROI metrics for all major updates, using data to refine future launch playbooks.

4. Franchisee Relations & Multi-Unit Capacity
  • Multi-Unit Operator Strategy: Evaluate operational capacity and studio performance for existing multi-unit operators before approving additional studio development, delivering specialized frameworks tailored for multi-unit district leaders.
  • Policy Communication & Enforcement: Clearly communicate corporate policies, system modifications, and compliance expectations to the network, balancing firm brand enforcement with empathy and support.
  • Escalation & Dispute Resolution: Act as the senior escalation point for complex franchisee relations issues, working constructively with franchise owners to resolve operational hurdles and protect brand integrity.

Qualifications & Requirements
  • Experience: 7-10+ years of progressive leadership in multi-unit operations, with at least 3-5 years leading operations within a fast-growing franchise system (prior experience navigating the 20-to-50 unit growth scaling phase is highly preferred).
  • Proven Track Record: Proven track record in franchise business coaching, franchisee relationships, unit economics, and managing New Studio Openings (NSOs).
  • Leadership & Influence: Outstanding leadership, executive communication, and negotiation skills-capable of inspiring corporate team members while building deep trust with independent franchise business owners.
  • Financial & Business Acumen: Fluency in P&Ls, Prime Cost management, and unit economics benchmarking.
  • Strategic & Process Mindset: Ability to toggle seamlessly between high-level operational strategy, supply chain management, and tactical execution oversight.
  • Work Model: Hybrid (2-3 days in-person at Corporate HQ in Chester, MD)
  • Travel: Willingness to travel up to 25-35% for site visits, new studio openings, regional franchisee meetings, and team alignment.
  • Compensation: Commensurate with multi-unit/franchise growth experience. Performance bonus potential.

Performance Metrics (KPIs)
  • Network Financial Performance: System-wide Same-Studio Sales (SSS) growth and average franchisee unit-level profitability (Prime Cost targets).
  • NSO On-Time Execution: Opening 15-20 planned units on schedule and meeting 90-day post-opening operational and financial benchmarks.
  • Initiative Adoption Rate: Percentage of studio-level adoption and compliance on key corporate rollouts within designated timeframes.
  • System Compliance & Studio Health: Average system-wide audit scores and percentage of studio meeting operational brand standards.
  • Franchisee Satisfaction & Retention: Overall franchisee sentiment, FAC alignment, and brand health metrics.

Compensation: $115,000.00 - $140,000.00 per year
About Us
Taste Buds Kitchen has taken the country by storm with a refreshingly simple concept. We provide culinary entertainment to kids, families and adults in a fun, beautiful and state-of-the art Kitchen Studio. Kids ages 2 to teen love our hands-on cooking classes, camps, birthday parties and field trips. Adults love our byob date night cooking classes, birthday parties, bachelorettes, showers and corporate events. Our innovative programs are as entertaining as they are educational. We always strive to engage and delight our guests.
Job Opportunities
We have incredible career opportunities in each of our growing Kitchen Studios nationwide, as well as our corporate office. Get involved in an exciting and growing company. We are always looking for dynamic talent to join our fun-loving and hard-working team! Perfect for culinary professionals, passionate foodies, teachers, managers, administrators, marketers and college and high school students alike.

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