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Operations Performance Manager Jobs in New York (NOW HIRING)

Coast

Marketing Operations Manager

New York, NY

We're looking for an AI-first Marketing Operations & Performance Manager to build the operating system behind a high-performing marketing organization - the systems, measurement frameworks, and ...

Coast

Marketing Operations Manager

New York, NY · On-site

We're looking for an AI-first Marketing Operations & Performance Manager to build the operating system behind a high-performing marketing organization - the systems, measurement frameworks, and ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in New York

Operations Performance Manager information

See New York salary details

$33.9K

$69.4K

$129.6K

How much do operations performance manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for operations performance manager in New York is $69,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $84,800.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and require strong leadership, problem-solving skills, and knowledge of industry standards to optimize workflows and support organizational success.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
What are popular job titles related to Operations Performance Manager jobs in New York? For Operations Performance Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in New York look for? The top searched job categories for Operations Performance Manager jobs in New York are:
What cities in New York are hiring for Operations Performance Manager jobs? Cities in New York with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,423 per year, or $33.4 per hour.

Retailer Digital Performance Manager

Volvo Car Corporation

Mahwah, NJ • On-site

$93K - $154K/yr

Full-time

Re-posted 23 days ago

Job description

Let's introduce ourselves
Retailer Digital Performance Manager
Mahwah, NJ
The Retailer Digital Performance Manager is responsible for maximizing the effectiveness of Volvo Cars' retailer digital presence by turning performance data into actionable improvements. Unlike a product management role focused on platform direction and feature definition, this position is centered on ongoing performance analysis, retailer consultation, local optimization, and operational execution across retailer digital channels. The role works directly with retailers and cross-functional partners to identify opportunities, improve digital merchandising and lead pathways, and strengthen market-level results through consistent performance management.
Why This Role Matters
Retailer digital performance is a critical lever for local traffic, lead quality, and conversion. This role matters because it helps translate brand standards, commercial priorities, and customer behavior insights into practical improvements that retailers can apply and sustain. The position creates value by identifying what is working, where performance is lagging, and how retailer-facing digital experiences can be improved through disciplined optimization and market support.
What you'll do
• Monitor and evaluate retailer digital performance across traffic, engagement, lead quality, conversion, and content effectiveness metrics.
• Partner directly with retailers to identify improvement opportunities and recommend actions that strengthen local digital results.
• Conduct recurring performance reviews and translate data insights into prioritized optimization plans for retailer-facing digital channels.
• Support execution of approved enhancements by coordinating with internal teams responsible for content, marketing, operations, and technology.
• Provide Tier 3 marketing support to retailers by helping identify local digital marketing opportunities, performance gaps, and recommended actions aligned with brand and business priorities.
• Partner with marketing stakeholders to support campaign readiness, digital merchandising alignment, and retailer adoption of approved marketing initiatives.
• Help retailers interpret campaign and website performance data to improve local execution, lead outcomes, and overall digital effectiveness.
• Track adoption and effectiveness of digital best practices, templates, and AI-enabled capabilities across the retailer network.
• Identify patterns, trends, and recurring issues across retailers and elevate systemic opportunities for broader improvement.
• Maintain clear reporting and business visibility into retailer digital health, performance gaps, and recommended actions.
What you'll bring
• Bachelor's degree in Marketing, Business, Analytics, Communications, or a related field.
• 3+ years of experience in digital performance management, digital marketing, website optimization, e-commerce operations, or a related field.
• Strong experience interpreting website and campaign performance data and turning insights into practical recommendations.
• Experience working with retailer partners, franchise networks, field teams, or multi-location business models.
• Familiarity with digital merchandising, lead generation, local marketing, and customer journey optimization.
• Excellent communication and stakeholder management skills, with the ability to influence action through clear performance narratives.
• Comfort working across multiple teams and balancing market needs with brand, compliance, and operational requirements.
Skills & Competencies
• Performance analysis and KPI management
• Retailer consulting and optimization planning
• Digital merchandising and content effectiveness
• Lead pathway and conversion improvement
• Cross-functional coordination and execution support
• Reporting discipline and operational follow-through
Salary Range
• $93,482 to $154,044
Compensation is determined based on experience, qualifications, internal equity, location and company guidelines

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