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Operations Manager Jobs in Provo, UT (NOW HIRING)

We are seeking an Insurance Operations Manager to lead our Customer Experience Department, encompassing Customer Support, Policy Administration, and Inspections. In this role, you will guide a high ...

Essential Job Duties As a Sales Operations Manager at BambooHR, your primary focus will be on enhancing our partner motion, which includes resellers, brokers, strategic, and referral partners. You ...

Description The Logistics Operations Manager is a leadership position that has responsibility for teammate productivity and successful account operations. The focus is on managing the execution of ...

Reporting to the Sr. Director of Strategy & Operations, the Service Operations Manager serves as a strategic partner and the analytical engine of the post-sales organization. This role goes beyond ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

What You'll Do Operations & Performance Management * Lead the preparation and delivery of daily, weekly, and monthly operational reports (KPIs, output, schedule adherence) * Monitor and optimize ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Reporting to the Sr. Director of Strategy & Operations, theService Operations Manager serves as a strategic partner and the analytical engine of the post-sales organization. This role goes beyond ...

Warehouse Operations Manager

Orem, UT ยท On-site

$60K - $70K/yr

What You'll Do Operations & Performance Management * Lead the preparation and delivery of daily, weekly, and monthly operational reports (KPIs, output, schedule adherence) * Monitor and optimize ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Operations Manager Position Summary The Operations Manager is responsible for overseeing the daily operations of the facility to ensure efficiency, productivity, safety, quality, and customer ...

Portable Aggregate Operations Manager AMAT Draper, Utah, United States Job ID: 523793 Staker Parson Companies, a CRH company, is a member of the CRH West Division; Our purpose, commitment to the ...

Operations ManagerPosition Summary The Operations Manager is responsible for overseeing the daily operations of the facility to ensure efficiency, productivity, safety, quality, and customer ...

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Operations Manager information

See Provo, UT salary details

$29.7K

$60.7K

$113.4K

How much do operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for operations manager in Provo, UT is $60,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $74,200.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What Do Operations Managers Do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.
What are the most commonly searched types of Operations jobs in Provo, UT? The most popular types of Operations jobs in Provo, UT are:
What are popular job titles related to Operations Manager jobs in Provo, UT? For Operations Manager jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Operations Manager jobs in Provo, UT look for? The top searched job categories for Operations Manager jobs in Provo, UT are:
What cities near Provo, UT are hiring for Operations Manager jobs? Cities near Provo, UT with the most Operations Manager job openings:

Insurance Operations Manager

Orion180

Draper, UT โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description

At Orion180, we don't just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry.
Orion180 is proud to call three vibrant cities home. Our headquarters on Florida's stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment, keeping us closely connected to innovation and growth. Our Draper, Utah, location, nestled in the heart of the Salt Lake Valley, connects us to a rapidly growing tech ecosystem and provides access to the outdoor lifestyle and natural beauty the region is known for.
We are actively searching for an Insurance Operations Manager - Customer Experience to join our fast-paced and growing Customer Experience Team!
Are you a driven leader with a passion for operational excellence, performance management, and delivering an exceptional customer experience? We are seeking an Insurance Operations Manager to lead our Customer Experience Department, encompassing Customer Support, Policy Administration, and Inspections. In this role, you will guide a high-performing team, optimize operations, and champion a culture of empathy, accountability, and continuous improvement - ensuring every policyholder and agency partner interaction reflects our brand's commitment to.
In this role, you will be responsible for, but not limited to:
Leadership & Team Development
  • Lead, mentor, and inspire a growing team across Customer Support, Policy Administration, and Inspections.
  • Implement performance management programs that foster accountability, skill development, and engagement.
  • Coach team members to deliver empathetic, solution-oriented customer service, handling escalations with professionalism and care.
  • Cultivate a collaborative, positive environment that encourages innovation, self-starting behaviors, and continuous learning.

Operational Excellence
  • Oversee daily insurance operations, ensuring consistency, efficiency, and compliance across all functions.
  • Streamline workflows and leverage technology to enhance productivity and response times.
  • Partner cross-functionally to align operational priorities with company goals and compliance standards.
  • Develop and refine training programs to strengthen product knowledge, communication skills, and service excellence.

Reporting & Performance Management
  • Track and analyze key performance metrics, including service levels, productivity, quality assurance, and customer satisfaction.
  • Identify performance gaps, implement coaching strategies, and execute data-driven process improvements.
  • Gather and interpret customer feedback to inform policy, technology, and service enhancements.
  • Present reports and recommendations to leadership, highlighting trends and opportunities for operational advancement.

WHAT WE'RE LOOKING FOR:
Education and Work Authorization
  • Education: High school diploma required; bachelor's degree preferred.
  • U.S. Citizen or Green Card Holder Required
    โ€ข

Experience and Licensing
  • Active Property & Casualty (P&C) or Agency Service Representative License required, or ability to obtain within 60 days.
  • Minimum of 2 years in a supervisory or leadership role within insurance operations or customer service.
  • Insurance Knowledge: Strong understanding of homeowners insurance, policy administration workflows, and regulatory compliance.
  • Leadership Skills: Proven ability to manage and develop teams of 5+ employees, balancing performance metrics with employee engagement.
  • Self-Starter Mindset: Thrives in a fast-paced environment with minimal supervision; proactively identifies and solves operational challenges.
  • Customer Service Expertise: Deep understanding of best practices in customer engagement, retention, and satisfaction.
  • Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint); experience with Zendesk, RingCentral, or CRM/call center tools preferred.

WHAT'S IN IT FOR YOU:
Join Our Team & Make an Impact! At Orion180, we don't just meet expectations, we exceed them. If you're ready to take your career to the next level and be part of a growing, forward-thinking company, apply today!
  • Dynamic Environment: On-site role with a fast-paced and collaborative team culture. Results-driven office where your contributions make a real impact.
  • Compensation: Competitive base pay and performance bonuses.
  • Career Growth: Mentorship, growth tracks, and professional development.
  • Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more!

The office environment is fast-paced and collaborative. An employee must be willing and able to work their regularly assigned work schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands.
While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (<25 lbs); and using standard office equipment such as computers, printers, and phones. In addition, there is an occasional need to bend, twist, or squat down to open/close cabinets and reach for files or other standard office-type objects.
Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email hr@orion180.com to request assistance.