Benefits:- Above & Beyond Award ($75 gift card)
- Referral Bonus ($250 per referral that remains 60 days)
- Employee Discounts (30% in-store year-round, 50% off AO & AOA Brand)
- Positive, fun work environment
- Opportunity for growth within the company
- Flexible schedule
Do you have a passion for operations, organization, and process excellence?Are you energized by overseeing inventory, warehouse functions, and back-of-house systems that keep the store running smoothly? This might be your dream job!
At Alabama Outdoors, weโre serious about providing an incredible guest experience โ and that starts with a well-run back-of-house operation.
We are looking for an organized, detail-oriented, and efficient
Operations Manager to oversee all back-of-house responsibilities,
including inventory accuracy, warehouse organization, and e-commerce fulfillment. While this is primarily an operations role, there will be light guest-facing responsibilities when needed to support the sales floor.
Position SummaryThe Operations Manager oversees all aspects of back-of-house operations at the store level. This includes:
- Managing the receiving, processing, and staging of all new inventory.
- Ensuring accurate and timely transfers, returns, RTVs, and replenishment.
- Overseeing e-commerce and store-to-guest fulfillment.
- Maintaining accurate reporting and communication of inventory needs.
- Organizing and maintaining all warehouse and backstock areas.
This role is focused on
operational excellence and provides only
occasional, light support on the sales floor.Core Responsibility Areas1. Inventory Management- Oversee the receiving, tagging, and staging of all new inventory accurately and on time.
- Ensure all special orders, transfers, RTVs, and warehouse shipments are processed efficiently.
- Perform scheduled and on-demand cycle counts with precision and accountability.
- Communicate inventory discrepancies to Lead Operations Manager, Store Support Manager, Buyers, Vendors, Accounts Payable, and Store Leadership as needed.
- Oversee daily replenishment of inventory from back stock to the sales floor.
- Ensure returned products are processed, tagged, steamed, or folded and placed back on the floor or sent to the correct location.
2. Warehouse & Back-of-House Operations- Organize and maintain all warehouse and backstock storage areas.
- Manage supply needs and communicate them for ordering.
- Maintain clean, safe, and efficient storage and work areas.
- Train and develop team members in all back-of-house processes.
3. E-Commerce & Fulfillment- Manage e-commerce orders, charge sends, and store ship-to-customer orders for accuracy and timeliness.
- Ensure packaging and fulfillment processes meet brand and guest service standards.
- Monitor and report on e-commerce fulfillment accuracy and timelines.
- Train team members on e-commerce processing and fulfillment best practices.
Position Attributes- Highly organized and detail-driven
- Efficient in completing and delegating tasks
- Effective problem-solving skills
- Ability to manage and prioritize multiple processes at once
- Excellent communication with consistent follow-up and follow-through
- Strong technical skills in POS back-end and Excel reporting
- Ability to coach and train team members in back-of-house functions
Position Requirements- Experience in retail operations, warehouse management, or inventory control
- Previous supervisory experience in back-of-house or logistics preferred
- Strong organizational and problem-solving abilities
- Proficient in Excel and POS back-end systems for reporting, tracking, and operational needs
- Excellent communication and follow-through skills
- Ability to lift or move up to 50-pound boxes or racks
- Must be able to work a flexible schedule, including nights, weekends, and holidays
- Ability to remain on your feet for extended periods of time
- Confidence in managing inventory processes, warehouse operations, shipment processing, and replenishment
- Willingness to provide light guest-facing support when required
How to ApplyPlease include/attach a
cover letter detailing why you would be a good fit for this position, along with your resume.
Applicants with a cover letter will be considered first. Please include any related experience in retail operations, warehouse management, inventory control, or logistics โ anything that demonstrates you can confidently oversee back-of-house operations with occasional guest support.
Pay Range$17-20 An Hour (Based on Experience)