Operations Development Manager Jobs in Indiana (NOW HIRING)

Overview

For over 20 years, The Perfumery has been one of the leading providers of natural and organic essential oils across the globe. Located in New Albany, Indiana, our team has carefully cultivated relationships with local farms and distilleries from around the globe in over 40 countries.The Perfumeryis committed to supplying the highest quality natural and organic products available on the market and is recognized as a leader in crafting and imagining the best essential oil blends available today.

We are well known as being the premier supplier to some of the largest brands in the world of natural fragrances, flavors, blends,single sourceoils, and organics.

Opportunity Description

We are looking for an experiencedBusiness Developmentprofessionalto add to oursalesteam who willprimarilyprocureandbuild business with new customersacross various industries. This role will alsohave a minor role inidentifyingareas toupsellour existing and newly developed productstomanagedexisting customers.Thecareeropportunities presented in this role are tremendous as we havehighly unique andqualityproducts we sell,an impeccablereputationas an industry thought leader, operational capabilitiesbuilt for scale, a talented team ofprofessionalsto collaborate with,and working in anindustrywellpositionedforsignificantgrowth.The position willactively cover the Eastern half of the United States and report to the Director of Sales.

TheBusiness Development Managerwill play an emphasized role in:

• ProspectingNewClients:As thekey playerfocused ondrivingnew business,youwill play a key role inidentifyingtargeted new prospective customers,selling them thevalue and positive impact ofpurchasingfrom The Perfumery, and onboardingthem to become active purchasingandhigh-volumecustomers.
  

• DevelopingYear-OneCustomerRelationships:
  As you onboard clients sourced from your pipeline, you willinitiallymanage theirbusiness relationshipwith The Perfumeryto ensure a positive and smoothonboard and growth phase.This includes dedication to all aspects of the customer experience. Our clients have come to expect that they will be treated as an asset to our business regardless of how much or how little they order. As anaccountmanager, you will grow, upsell, and manage sales accountsin the first year oftheirrelationship with usto ensure all client needs are met quickly and professionally.After theinitialonboarding phase for new clients, the Business Development Managerwill also helpassistthe transition of landed clients to our client support team for ongoing management and support.

• Order Management:As a part of our commitment to excellent customer service, aportionof your role will consistinmanagingorders from your clientsto ensure accuracy andsuccessoftheorder. This includes order entryand annotations in our system and CRM, answering customer inquiries on order status, and working with our production team to ensure ordercompletion and shipment. This also includescommunicatingpaymentterms andwhen necessary,collection efforts should a customerfail topayin a timely manner.
  

• SalesRelatedTravel:As a sales professional, meeting our clients at their place of business is an important part of a successful relationship.Business Development Managerswill visit their clients on a regularbasisto deepen relationshipsandanticipateopportunities.In addition to clientsitevisits, our business is committed to increasing our presence at domestic and international trade showstoshowcaseall that we can do and prospectfornew salesleads.
  

Candidate Requirements/Preferences

• Minimum of5years inB2Bsales. Experience selling withinthe generalEssential Oils and Aromatherapy/Fragrancefields is a plus, but notrequired
• Bachelor's degree in business, business management, or similar fieldrequired
• Ability to provide examples ofkey account managementdealingwiththe growth of mid tohigh-volumeaccounts
• Experience with Office 365 applicationsrequired
• Experience with an ERP system preferred

• Experience with a CRM system required
• Proven experience in successfully building revenueacross a multi-state territory
• Successful experience self-directing and proactive in achieving strategiesand goals
• Ability toefficientlymultitaskwithhighlydetailed work
• Ability toeffectivelycollaborate and communicatecross functionally

• Operate with a high degree of urgency,integrity, and positive demeanor
  

Travel

All applicantsshould be able and willing to travel as neededto achieve the goals of the business. Travel will consist of meetings with the following: key potential partners in the U.S. and Canada, private equity managing partners or deal team members, key industry conferences, and other opportunities that may arise.It isanticipatedthattravel of up to 25% may berequired.

Benefits

At the Perfumery, we think a lot of our employees, which is why we are committed to giving so much back in returntothem. We strive tomaintaina culture that encourages a strong work/life balance which in turn promotes our comfortable work environment andfocuson wellness. In addition to this, you can expect:

• Acompetitivesalarycombining a base salary and aggressive commission structurethat provides you with what you need to earn according to your experience
• Medical, Dental, and Vision Benefits to help keep you and/or your family healthy
• A 401k Plan to help you build your nest egg
• The rare opportunity to work as a leader in an industry that is growing fast and in a company that is growing even faster