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Operations Assistant Jobs in Waterloo, ON (NOW HIRING)

Cleaver-Brooks

Industrial Welding Trainer

Stratford, ON

CA$75K - CA$85K/yr

Provide technical support and troubleshooting assistance for welding and fabrication operations. * Assist manufacturing teams in identifying root causes of welding-related quality and productivity ...

eStorage

DevOps / DevSecOps Intern

Kitchener, ON

Responsibilities: * DevOps Responsibilities * Assist in developing, maintaining, and optimizing Jenkins CI/CD pipelines. * Support containerization and orchestration workflows using Docker. * Help ...

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All JobsOperations Assistant JobsOperations Assistant Jobs in Waterloo, ON

Operations Assistant information

See Waterloo, ON salary details

$9

$17

$26

How much do operations assistant jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for operations assistant in Waterloo, ON is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.12 and $19.27 per hour, depending on experience, location, and employer.

What is the role of an operations assistant?

An operations assistant supports daily business functions by coordinating administrative tasks, managing schedules, and assisting with process improvements. They often use tools like spreadsheets and communication platforms to ensure smooth operations and may handle inventory, customer service, or data entry tasks.

What are Operations Assistants?

Operations Assistants are administrative professionals who support the daily functions of a company’s operations. They handle various tasks such as scheduling, data entry, maintaining records, and communicating with other departments to ensure smooth workflow. Their role is crucial in helping the organization run efficiently by assisting managers and other staff with administrative and logistical tasks. Operations Assistants often work in a variety of industries and may take on additional responsibilities depending on the needs of their employer.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as specialized surgeons, senior corporate executives, or successful entrepreneurs. Certain freelance consultants, project managers in large industries, or skilled tradespeople with extensive experience and certifications may also reach this earning level, often working in demanding environments or with high-value clients.

What are the key skills and qualifications needed to thrive as an Operations Assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

Is operations assistant an entry-level job?

An operations assistant role is often considered entry-level, suitable for candidates with minimal prior experience. It typically requires strong organizational skills, basic computer proficiency, and a willingness to learn, making it accessible to recent graduates or those new to the field.

What Is an Operations Assistant?

An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.

What job makes $10,000 a month without a degree?

Operations assistants typically do not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve entrepreneurship, sales, real estate, or skilled trades, which may not require a formal degree but do demand significant expertise, certifications, or business acumen.

What are some common challenges Operations Assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.
More about Operations Assistant jobs
What are the most commonly searched types of Operations jobs in Waterloo, ON? The most popular types of Operations jobs in Waterloo, ON are:
What job categories do people searching Operations Assistant jobs in Waterloo, ON look for? The top searched job categories for Operations Assistant jobs in Waterloo, ON are:
What cities near Waterloo, ON are hiring for Operations Assistant jobs? Cities near Waterloo, ON with the most Operations Assistant job openings:
Operations Assistant jobs near you

Senior Business Operations Associate

Pontosense

Kitchener, ON • On-site

Full-time

Posted 11 days ago

Job description

Pontosense builds privacy-first sensing technology that helps older adults live more safely and independently at home - without cameras, wearables, or intrusive monitoring.
As more families and care organizations rely on Pontosense, the complexity behind the scenes grows across billing, logistics, customer handoffs, support, and internal systems. This role exists to help build an automation-first operating backbone that reduces manual work, improves data quality, and gives teams clearer ownership so they can move faster and focus on what matters most.

Role overview

The Senior Business Operations Associate will work closely with the COO to improve and support the operational backbone of the business. You will help turn messy, cross-functional workflows into clearer systems, more reliable processes, cleaner data, and scalable automation across Sales, Customer Success, Finance, Logistics, Product, and Engineering.

This is not a coordination-only role. It is a hands-on execution role for someone who enjoys solving ambiguous operational problems, improving workflows, and using AI and automation to make teams more effective. This role will lean heavily on AI tools and workflow automation to reduce manual work and help the team scale without adding headcount. By eliminating repetitive tasks and improving data visibility, this role helps the team move from reactive firefighting to proactive problem solving.

What you'll do

  • Execute and improve operational processes across billing, invoicing, customer deployments, fulfillment, shipping, vendor management, and support workflows.
  • Identify repetitive, manual, or error-prone tasks and help redesign them using AI tools, workflow automation, lightweight systems, and clear process rules.
  • Maintain and improve CRM and operational data quality so teams can rely on accurate customer, order, shipment, billing, and support data.
  • Create and maintain SOPs, playbooks, dashboards, process maps, and internal controls that make operations more repeatable and scalable.
  • Support warehouse, shipping, and 3PL workflows, including inventory visibility, fulfillment coordination, SLA tracking, and cost efficiency.
  • Work with external vendors and service providers to improve quality, accountability, and day-to-day operating performance.
  • Support customer support operations by improving ticket routing, escalation logic, root-cause analysis, and workflow automation.
  • Track operational KPIs across billing accuracy, fulfillment speed, shipping cost, data quality, support SLAs, onboarding readiness, and automation impact.
  • Prepare insights and recommendations for leadership on bottlenecks, cost leakage, customer friction, and operational risks.

What success looks like

  • Manual work is continuously identified, simplified, automated, or eliminated.
  • Sales-to-CS-to-Ops handoffs are clean, consistent, and measurable.
  • Billing and invoicing are accurate, timely, and increasingly automated.
  • Fulfillment and logistics workflows are more reliable, visible, and cost-efficient.
  • CRM and customer operations data are trusted across teams.
  • Support and escalation workflows are easier to manage and scale.
  • Leadership has clear visibility into operational risks, bottlenecks, and improvement opportunities.

What we're looking for

  • 2-4+ years of experience in Business Operations, BizOps, Revenue Operations, Customer Operations, Strategy & Operations, Logistics Operations, Supply Chain Operations, or a similar cross-functional role.
  • Strong systems thinking and the ability to take ambiguous workflows and turn them into structured, scalable processes.
  • A high-ownership mindset with strong judgment and the ability to move work forward without perfect instructions.
  • Experience improving workflows across multiple teams, ideally including Sales, Customer Success, Finance, Product, Engineering, Logistics, or external vendors.
  • Comfort working with CRM and internal tools, ideally including HubSpot and Airtable.
  • Experience using AI assistants and coding-capable AI tools to prototype automations, scripts, or lightweight internal tools.
  • Strong analytical ability, including KPI definition, performance tracking, exception handling, and root-cause analysis.
  • Excellent written communication, especially for SOPs, playbooks, process documentation, and cross-functional alignment.
  • Strong attention to detail, organization, and execution.

Nice to have

  • Experience in a fast-moving startup, SaaS, hardware, IoT, healthtech, logistics, or technology-enabled services environment.
  • Experience managing BPO partners, logistics vendors, or outsourced operational workflows.
  • Experience building AI-enabled workflows, lightweight internal tools, or internal dashboards.

Why join Pontosense

  • Be part of amissiondrivencompany reshaping the future of wellness technology.
  • Work with a global team of innovators passionate about improving lives through intelligent sensing.
  • Competitive compensation andperformancebasedgrowth opportunities.
  • Comprehensive health and wellness benefits.
  • Flexible, hybrid work environment that values autonomy and ownership.

Our commitment

At Pontosense, we are committed to creating a workplace that is inclusive and accessible to all. We value diversity and believe that everyone deserves an equal opportunity to succeed. If you have a disability or special need that requires accommodation during the hiring process, please let us know. We will work with you to make the necessary accommodations to ensure a fair and positive experience for all applicants. We strive to provide accessible communication and technology for our employees and customers and always look for ways to improve. If you have any feedback or suggestions on how we can improve accessibility in our workplace, please don't hesitate to contact us. We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply for open positions at our company.

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