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Operational Technology Manager Jobs in Raleigh, NC

WalkMe

Presales Operations Manager

Raleigh, NC · Hybrid

... edge operational technology. You won't just be maintaining legacy systems-you will have the ... Manage ongoing updates, governance, and documentation for key Solution Advisor sales stages (2-4) ...

WalkMe

Presales Operations Manager

Raleigh, NC · Hybrid

$115K - $135K/yr

... edge operational technology. You won't just be maintaining legacy systems--you will have the ... Manage ongoing updates, governance, and documentation for key Solution Advisor sales stages (2-4) ...

Openwork

Technology Partner

Raleigh, NC · Remote

... management and configuration updates. * Coordinate vendor follow-up and issue tracking for operational technology systems including open ticket status and renewal timelines. * Support system ...

804 Technology

IT Operations Professional

Cary, NC · On-site

Designs and documents existing and changed IT operational processes. Develops necessary service ... Responsibilities: • Change Request Management (generating CRs, advising on CR creation ...

JS Consulting

Workday Manager

Raleigh, NC · On-site

Job Title- Workday Manager Project Location - Hybrid Raleigh NC Duration- Fulltime Visa- USC/ GC ... Serve as a process improvement advocate across Human Resources technology and operations * Partner ...

CAPTRUST

IT Help Desk Associate

Raleigh, NC

The Associate will support day-to-day operations by responding to user requests, assisting with ... Windows 10 and windows 11, DHCP, DNS, Active Directory Management * Work on special projects ...

CAPTRUST

IT Help Desk Associate

Raleigh, NC · On-site

The Associate will support day-to-day operations by responding to user requests, assisting with ... Windows 10 and windows 11, DHCP, DNS, Active Directory Management * Work on special projects ...

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All JobsOperational Technology JobsOperational Technology Manager JobsOperational Technology Manager Jobs in Raleigh, NC

Operational Technology Manager information

See Raleigh, NC salary details

$33.5K

$94.1K

$185.2K

How much do operational technology manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for operational technology manager in Raleigh, NC is $94,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $117,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operational Technology Manager, and why are they important?

To thrive as an Operational Technology Manager, you need expertise in industrial control systems, cybersecurity, and network infrastructure, often supported by a degree in engineering, information technology, or a related field. Familiarity with SCADA, PLC programming, and certifications like CISSP or ISA/IEC 62443 are commonly required. Strong leadership, problem-solving, and communication skills help manage teams and coordinate across departments. These capabilities are crucial for maintaining secure, efficient, and reliable operational technology environments in industries such as manufacturing and utilities.

What is an Operational Technology Manager?

An Operational Technology (OT) Manager is responsible for overseeing and managing the hardware and software systems that control and monitor industrial operations, such as manufacturing, energy, and utilities. They ensure the reliability, security, and efficiency of OT systems, bridging the gap between information technology (IT) and operational processes. OT Managers develop strategies for system integration, lead cybersecurity initiatives, and coordinate with other departments to support safe and effective operations. This role is critical for organizations relying on complex, interconnected industrial systems.

How does an Operational Technology Manager typically collaborate with IT and production teams to ensure system reliability?

An Operational Technology (OT) Manager plays a central role in bridging the gap between IT and production teams. They coordinate closely with IT professionals to align cybersecurity measures and network protocols while working with production staff to understand the unique requirements of industrial control systems. Effective collaboration involves regular cross-departmental meetings, developing joint incident response plans, and establishing clear communication channels to address technical issues proactively. This integrative approach helps ensure reliable and secure operation of critical production systems and minimizes downtime.

What is the difference between Operational Technology Manager vs Industrial Automation Engineer?

AspectOperational Technology ManagerIndustrial Automation Engineer
CredentialsBachelor's in Engineering, certifications in OT or cybersecurityBachelor's in Electrical, Mechanical, or Automation Engineering
Work EnvironmentOversees OT systems in manufacturing, energy, or utilitiesDesigns and implements automation systems in industrial settings
Industry UsageCommonly employed in industries with critical infrastructurePrimarily in manufacturing and process industries

The Operational Technology Manager focuses on managing and securing OT systems, ensuring operational continuity. In contrast, the Industrial Automation Engineer designs and develops automation solutions. Both roles require technical expertise but differ in scope and responsibilities within industrial environments.

What are the most commonly searched types of Operational Technology jobs in Raleigh, NC? The most popular types of Operational Technology jobs in Raleigh, NC are:
What are popular job titles related to Operational Technology Manager jobs in Raleigh, NC? For Operational Technology Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operational Technology Manager jobs in Raleigh, NC look for? The top searched job categories for Operational Technology Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operational Technology Manager jobs? Cities near Raleigh, NC with the most Operational Technology Manager job openings:
Operational Technology Manager jobs near you
Operations Manager / DPM

Operations Manager / DPM

Computer World Services

Morrisville, NC

Full-time

Posted 11 days ago

Job description

Computer World Services Corp. (CWS) is seeking a highly qualified Operations Manager / Deputy Program Manager (DPM) to support the NIH National Institute of Environmental Health Sciences (NIEHS) IT Infrastructure Program. This position provides operational leadership and program management oversight for IT infrastructure operations including data center operations, server and network administration, application support, service desk services, and enterprise IT service management. 
The Operations Manager / DPM assists the Program Manager in the overall management and administration of the contract while ensuring reliable, secure, and efficient IT infrastructure services. The role oversees technical teams, manages operational processes, coordinates program activities, and ensures performance requirements, schedules, and service levels are met. 
The DPM supports the Program Manager in working with the Government Contracting Officer Representative (COR), Task Managers (TM), Government leadership, and customer agency stakeholders. The DPM assumes Program Manager responsibilities in the PM's absence.  This position typically oversees all aspects of program operations, leads technical teams supporting complex IT infrastructure environments, and ensures operational services align with contract requirements, government policies, and industry best practices.
Key Tasks & Responsibilities
  • Program and Operations Management 
  • Assist the Program Manager in providing overall direction and management of all contract activities. 
  • Ensure contract execution meets defined performance, cost, schedule, and service level parameters. 
  • Lead daily IT operations including infrastructure services, service desk support, network services, and hosted application operations. 
  • Manage computer operations and ensure production schedules are met. 
  • Ensure IT infrastructure resources are utilized effectively and efficiently. 
  • Coordinate the resolution of operational and production-related issues. 
  • Provide program management oversight, project control, and reporting required by the Performance Work Statement (PWS). 
  • Manage and track program risks and develop mitigation strategies. 
  • Support enterprise-wide integration planning across systems, infrastructure, and applications. 
  • Personnel and Team Leadership 
  • Supervise and manage technical teams responsible for maintaining reliable and available IT infrastructure and services. 
  • Establish operational objectives and delegate assignments to subordinate managers and technical staff. 
  • Provide leadership, mentoring, and performance oversight to ensure operational excellence. 
  • Ensure teams operate efficiently across multiple service areas including infrastructure, network operations, service desk, and enterprise services. 
  • Contract and Stakeholder Management 
  • Maintain strong working relationships with government representatives, CORs, task managers, and stakeholders. 
  • Ensure proper coordination between customers, vendors, and teaming partners. 
  • Assist in managing subcontractors and vendor performance. 
  • Ensure program deliverables meet contractual requirements and timelines. 
  • Provide recurring contract and operational reports to the government.  
  • IT Operations Oversight 
  • Oversee operational service areas including: 
  • Knowledge Management and SOP management 
  • Lifecycle management for hardware and software 
  • Configuration management and change control 
  • Data center and infrastructure operations 
  • Desktop services and endpoint management 
  • Network services and infrastructure monitoring 
  • Hosted application support 
  • Backup and recovery operations 
  • IT service continuity and disaster recovery 
  • Training environment management 
  • System monitoring and performance management 
  • Security operations aligned with NIST 800-53 
  • Reporting and Documentation 
  • Prepare and maintain program documentation including: 
  • Project schedules 
  • Risk management reports 
  • Status reports 
  • Technical briefings 
  • Contract performance documentation 
  • Develop and maintain lifecycle management plans and operational procedures. 
  • Document program lessons learned and recommend improvements. 
Education & Experience
  • B.S. in Computer Science, Information Technology Management, or Engineering. 
  • Minimum of 7 years supervising technical teams in maintaining IT infrastructure. 
  • Proven experience in establishing operational objectives and delegating assignments. 
  • In-depth experience in analyzing complex problems and developing strategic solutions. 
 
Skills 
  • Proficiency in IT infrastructure management tools and software. 
  • Strong leadership and project management skills. 
  • Ability to work effectively under pressure and manage multiple priorities. 
  • Strong communication skills, both oral and written, especially with government representatives. 
Certifications
  • Relevant IT certifications (e.g., ITIL, PMP, CISSP) are preferred. 
Security Clearance
  • Ability to obtain Public Trust clearance. 
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes. etc.)
  • May require local travel to customer sites. 
  • This position may require working outside of regular business hours, including nights, weekends, and holidays to support after-hour emergencies or surge support. 
  • May require sitting/standing for extended periods and performing tasks involving bending, stooping, and reaching. 
  • Potential continental US travel to other customer locations, if required 
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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